Comment 5 for bug 1086562

Revision history for this message
Amarnath Chitumalla (amarnath-chitumalla) wrote :

Hi,

As per the logs, showing distro as linuxmint and mentioned as Ubuntu-12.10.

If it is Linux mint, can you please try following changes.
Seems like In Linux mint 13 64 bit symlink between /usr/lib and /usr/lib64 is missing or changed.

We will fix this issue in next HPILIP release meanwhile please make following changes from scan functionality.
1) copy libsane-hpaio files into /usr/lib/sane folder
   $ sudo cp /usr/lib64/sane/libsane-hpaio* /usrlib/sane

2) start scan functionality
   $ xsane

Thanks & Regards,
Amarnath