Comment 3 for bug 1086562

Hi Patrick,

Is this issue using USB or network also?
Does scan working fine in root mode?

If it is USB and scan works using root, may be issue with permissions so change permissions as follows.

   $ lsusb |grep Hewlett
       (It will display device as Hewlett-Packard.)
        e.g. Bus 001 Device 002: ID 03f0:002a Hewlett-Packard
     --> now change permissions
    $ chmod a+w /dev/bus/usb/001/002

    $ xsane
    or
    $ hp-scan

If scan is not working from root also, please post following commands output here.
$ hp-scan -g
$ hp-check

Thanks & Regards,
Amarnath