Comment 3 for bug 1772435

At our library we do claim issues that are not received, but sometimes we either can't claim (too late) or various other reasons that we know we will not get the issue. We just marked it as either Not Held or Not Published, whichever is appropriate, and it removes them from the Quick Receive menu, which might help Jane's library that doesn't claim.

I do believe that Quick Receive should still allow you to choose an issue as it did in the XUL client, because often you miss an issue and didn't know that yet, so it hasn't been claimed yet, and branch staff needs to be able to get to the later issue. It's been a long time, but I think that in XUL only the claimed and expected issues were in the dropdown menu in Quick Receive to choose from. I think maybe it was blank until you clicked the dropdown arrow and chose the issue, but defaulting to the next expected issue would be helpful, with staff knowing they could click the arrow to get to either an earlier or later issue.

No matter if staff are using Quick Receive or Manage Issues, Evergreen also still needs to allow you to receive issues that ARE in claimed status which is https://bugs.launchpad.net/evergreen/+bug/1823765