Comment 3 for bug 1436797

I prefer 'manual'.

As charming as grocery is I agree it needs to die.

On Thursday, March 26, 2015, Kathy Lussier <email address hidden>
wrote:

> Adding a link to a recent IRC discussion on this topic - http://irc
> .evergreen-ils.org/evergreen/2015-01-08#i_148257.
>
> I have a slight preference for "staff," but would also be happy with
> "manual" or "other." All of these options are better than grocery.
>
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> https://bugs.launchpad.net/bugs/1436797
>
> Title:
> "grocery" term confuses frontline staff and patrons
>
> Status in Evergreen - Open ILS:
> New
>
> Bug description:
> After years of training, explaining, and answering questions about it,
> I'm finally submitting a request that we change the term "grocery" to
> something more understandable to non-Evergreen-developers. Training
> staff is one thing, but when patrons receive billing notices from
> either Evergreen itself and third-party bill collectors, and the bill
> description uses the term "grocery" to describe the billing, that
> creates confusion on the part of the patron and frontline staff have a
> hard time explaining what it means.
>
> I would initially suggest the term "miscellaneous" to replace it?
> Maybe "manual billing"? In any case, I think a change, at least on
> anything that end users can see, would improve certain customer
> service situations.
>
> Evergreen 2.7.2
> OpenSRF 2.4
> PostgreSQL 9.3
> Ubuntu LTS
>
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