Authorised repliers list is not updated with all users configured in the system automatically when the ticket is generated by fetching e-mail
Bug #1520299 reported by
Murali Kunda
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
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Eventum |
Won't Fix
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Wishlist
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Unassigned |
Bug Description
Eventun version : 2.2
I expect authorised repliers list updated with all active users available automatically when new ticket is generated by fetching.
Is there any configuration I have to do to get this or it is s/w issue ??
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upgrade to 3.0.6+ first, 2.2 is too old to get any support.
also don't understand what you are asking, you need to explain a bit better about background and what are you trying to do.