Comment 15 for bug 1520299

Hi,

1. Our customer send an e-mail to <email address hidden> with CC list (CC list may be other employees of customer)
2. Eventum fetches e-mail from Inbox of <email address hidden> and creates issue ID
3. Members in the To and CC list are added are found in the "Notification list" and e-mail of sender is found in "Authorized replier list" of newly created Issue ID
4. Notification e-mail about issue ID creation is sent to all members in the "Notification list"

Problem :
1. Reply from members in the CC/TO list of customer Original e-mail are not tracked by eventum under the created Issue ID as they are not added automatically to "Authorized repliers list"
2. Active users (My employees) available on Eventum application also are not added to "Authorized repliers list" due to which our employees are not able to reply from their e-mail ID

I would like your support to fix both issues.