Installer crashed

[Peter Liedler]

I started to install kubuntu 6.10 beta. After copying the files the installer crasehd with the following output.

For me it seems, as if it crashed because my wireless network card lost connection (it worked before starting the installer).

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 157, in ?
    main()
  File "/usr/bin/ubiquity", line 152, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 341, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 803, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 581, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1377, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 356, in run
    self.configure_hardware()
  File "/usr/share/ubiquity/install.py", line 904, in configure_hardware
    raise InstallStepError("HwDetect failed with code %d" % ret)
InstallStepError: HwDetect failed with code 10

[Peter Liedler (peter-liedler)]

syslog

[Peter Liedler (peter-liedler)]

lshal output created with dapper because edgy did not write the grub section after crash...

[Colin Watson (cjwatson)]

Could you please try to reproduce this bug with some more debugging turned on? From a terminal window (Applications -> Accessories -> Terminal) after a fresh boot of the CD, type this to start the installer:

  sudo env UBIQUITY_DEBUG=1 ubiquity 2>/tmp/ubiquity.log

If it fails in the same way, please attach /tmp/ubiquity.log and /var/log/syslog. Be sure to use a fake password (e.g. 'testing') for this test, as the password will appear in the debug log file. Thanks in advance.

[Peter Liedler (peter-liedler)]

Tried to make the setup with your command line, it does not work on kubuntu. Even when I try

sudo env UBIQUITY_DEBUG=1 ubiquity kde-ui 2>/tmp/ubiquity.log

it crashes on starting partitioning dialog (bug i filed earlier) with
Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 157, in ?
    main()
  File "/usr/bin/ubiquity", line 152, in main
    install(sys.argv[1])
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 341, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 791, in process_step
    self.process_autopartitioning()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 860, in process_autopartitioning
    self.qtparted_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 487, in qtparted_loop
    self.embed.embed( int(qtparted_winid) )
ValueError: invalid literal for int():

This is far too early. Can you please tell me how to make this debug mode on kubuntu
If not, I will download ubuntu beta...

[Peter Liedler (peter-liedler)]

Debug mode works with

kdesu env UBIQUITY_DEBUG=1 ubiquity kde-ui 2 >>/tmp/ubiquity.log

on kubuntu.

[Peter Liedler (peter-liedler)]

Same again.

Traceback (most recent call last):
  File "/usr/bin/ubiquity", line 157, in ?
    main()
  File "/usr/bin/ubiquity", line 154, in main
    install()
  File "/usr/bin/ubiquity", line 57, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 341, in run
    self.process_step()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 803, in process_step
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde-ui.py", line 581, in progress_loop
    raise RuntimeError, ("Install failed with exit code %s\n%s" %
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1377, in ?
    install.run()
  File "/usr/share/ubiquity/install.py", line 356, in run
    self.configure_hardware()
  File "/usr/share/ubiquity/install.py", line 904, in configure_hardware
    raise InstallStepError("HwDetect failed with code %d" % ret)
InstallStepError: HwDetect failed with code 10

[Colin Watson (cjwatson)]

Bingo! Now the bug is quite clear:

debconf (developer): <-- SUBST hw-detect/select_modules list hw_random (Intel Corporation 82801 Mobile PCI Bridge), i8xx_tco (Intel Corporation 82801GBM (ICH7-M) LPC Interface Bridge), ide-scsi (Linux IDE-SCSI emulation layer), usb-storage (USB storage),
floppy (Linux Floppy), aec62xx (IDE chipset support), alim15x3 (IDE chipset support), amd74xx (IDE chipset support), atiixp (IDE chipset support), cmd64x (IDE chipset support), cs5520 (IDE chipset support), cs5530 (IDE chipset support), cs5535 (IDE chipse
t support), cy82c693 (IDE chipset support), hpt34x (IDE chipset support), it821x (IDE chipset support), jmicron (IDE chipset support), ns87415 (IDE chipset support), opti621 (IDE chipset support), pdc202xx_new (IDE chipset support), pdc202xx_old (IDE chip
set support), rz1000 (IDE chipset support), sc1200 (IDE chipset support), serverworks (IDE chipset support), siimage (IDE chipset support), sis5513 (IDE chipset support), slc90e66 (IDE chipset support), triflex (IDE chipset support), trm290 (IDE chipset s
upport), via82cxxx (IDE chip
debconf (developer): --> 0
debconf (developer): <-- SET support), ide-floppy (Linux IDE floppy)
debconf (developer): --> 10 support), doesn't exist

Note how the SUBST command has overflowed onto the next line marked with <--. This is fixed in current Edgy; changelog below. Thanks for helping me confirm that this and many other bugs are fixed!

debian-installer-utils (1.36) unstable; urgency=low

  [ Colin Watson ]
  * log-output: Use static functions where appropriate.
  * log-output: When using --pass-stdout, pass stdout file descriptor
    through directly, without the need for a stdout handler function.
    Without this, long lines on stdout get broken into 1024-byte pieces.

  [ Frans Pop ]
  * Log actions by anna-install.

  [ Updated translations ]
  * Esperanto (eo.po) by Serge Leblanc
  * Estonian (et.po) by Siim Põder
  * Basque (eu.po) by Piarres Beobide
  * Hebrew (he.po) by Lior Kaplan
  * Hindi (hi.po) by Nishant Sharma
  * Croatian (hr.po) by Josip Rodin
  * Kurdish (ku.po) by Erdal Ronahi
  * Latvian (lv.po) by Aigars Mahinovs
  * Vietnamese (vi.po) by Clytie Siddall

 -- Colin Watson <email address hidden> Tue, 3 Oct 2006 23:42:44 +0100