Ubuntu 10.04 does not recognize local printer connected via USB/parallel adapter cable
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Fix Released
|
Medium
|
Unassigned |
Bug Description
To me, this is a serious problem that exists in Ubuntu 10.04 (also in 9.10). When I try to add a new printer that is connected via USB cable, the "New Printer" popup screen only shows three options for adding local printers: 1) "LPT #1" for parallel connection, 2) "Serial Port #1" for serial connection, and 3) "Other" for devices with a URI. The option to add a local USB printer does not show up. In earlier releases, such as 8.10 and 8.04, the option to add a USB printer does appear, and I have had no problems doing so. But, for some reason or another, Ubuntu 9.10 and 10.04 does not properly recognize the existence of USB printers anymore. It does not recognize my HP Laserjet 4 and probably fails to recognize other USB printers, too.
---
Architecture: amd64
CupsErrorLog:
E [18/Apr/
E [18/Apr/
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Hewlett-Packard hp workstation xw8200
NonfreeKernelMo
Package: cups 1.4.3-1
PackageArchitec
Papersize: letter
ProcCmdLine: BOOT_IMAGE=
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSign
Tags: lucid
Uname: Linux 2.6.32-20-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/31/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786B8 v2.10
dmi.board.name: 08B4h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: hp workstation xw8200
dmi.sys.vendor: Hewlett-Packard
affects: | ubuntu → cups (Ubuntu) |
summary: |
Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected - via USB. + via USB/parallel adapter cable. |
Changed in cups (Ubuntu): | |
status: | Incomplete → In Progress |
Changed in cups (Ubuntu): | |
status: | In Progress → Fix Committed |
importance: | Undecided → Medium |
summary: |
- Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected - via USB/parallel adapter cable. + Ubuntu 10.04 does not recognize local printer connected via USB/parallel + adapter cable. |
summary: |
Ubuntu 10.04 does not recognize local printer connected via USB/parallel - adapter cable. + adapter cable |
Please provide the information as described in the Printer detection section here: /wiki.ubuntu. com/DebuggingPr intingProblems
https:/
Also run the following command on a terminal to provide some useful printing related information about your system:
apport-collect 564917