Activity log for bug #564917

Date Who What changed Old value New value Message
2010-04-16 18:45:36 Gary Wing bug added bug
2010-04-17 01:37:32 Søren Bredlund Caspersen affects ubuntu cups (Ubuntu)
2010-04-17 09:46:00 Pascal De Vuyst cups (Ubuntu): status New Incomplete
2010-04-18 16:12:54 Gary Wing tags apport-collected
2010-04-18 16:13:01 Gary Wing description To me, this is a serious problem that exists in Ubuntu 10.04 (also in 9.10). When I try to add a new printer that is connected via USB cable, the "New Printer" popup screen only shows three options for adding local printers: 1) "LPT #1" for parallel connection, 2) "Serial Port #1" for serial connection, and 3) "Other" for devices with a URI. The option to add a local USB printer does not show up. In earlier releases, such as 8.10 and 8.04, the option to add a USB printer does appear, and I have had no problems doing so. But, for some reason or another, Ubuntu 9.10 and 10.04 does not properly recognize the existence of USB printers anymore. It does not recognize my HP Laserjet 4 and probably fails to recognize other USB printers, too. To me, this is a serious problem that exists in Ubuntu 10.04 (also in 9.10). When I try to add a new printer that is connected via USB cable, the "New Printer" popup screen only shows three options for adding local printers: 1) "LPT #1" for parallel connection, 2) "Serial Port #1" for serial connection, and 3) "Other" for devices with a URI. The option to add a local USB printer does not show up. In earlier releases, such as 8.10 and 8.04, the option to add a USB printer does appear, and I have had no problems doing so. But, for some reason or another, Ubuntu 9.10 and 10.04 does not properly recognize the existence of USB printers anymore. It does not recognize my HP Laserjet 4 and probably fails to recognize other USB printers, too. --- Architecture: amd64 CupsErrorLog: E [18/Apr/2010:09:43:44 -0600] [cups-deviced] PID 1768 (usb) crashed on signal 11! E [18/Apr/2010:09:46:36 -0600] [cups-deviced] PID 1817 (usb) crashed on signal 11! DistroRelease: Ubuntu 10.04 InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Hewlett-Packard hp workstation xw8200 NonfreeKernelModules: nvidia Package: cups 1.4.3-1 PackageArchitecture: amd64 Papersize: letter ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic root=UUID=cb15fc67-bc14-4617-928d-ed007709063b ro quiet splash ProcEnviron: LANG=en_US.utf8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2 Tags: lucid Uname: Linux 2.6.32-20-generic x86_64 UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare dmi.bios.date: 05/31/2006 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: 786B8 v2.10 dmi.board.name: 08B4h dmi.board.vendor: Hewlett-Packard dmi.chassis.asset.tag: 2UA5510Z5K dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: HP Minitower dmi.modalias: dmi:bvnHewlett-Packard:bvr786B8v2.10:bd05/31/2006:svnHewlett-Packard:pnhpworkstationxw8200:pvr:rvnHewlett-Packard:rn08B4h:rvr:cvnHewlett-Packard:ct6:cvrHPMinitower: dmi.product.name: hp workstation xw8200 dmi.sys.vendor: Hewlett-Packard
2010-04-18 16:13:05 Gary Wing attachment added BootDmesg.txt http://launchpadlibrarian.net/44703579/BootDmesg.txt
2010-04-18 16:13:14 Gary Wing attachment added CurrentDmesg.txt http://launchpadlibrarian.net/44703583/CurrentDmesg.txt
2010-04-18 16:13:16 Gary Wing attachment added Dependencies.txt http://launchpadlibrarian.net/44703615/Dependencies.txt
2010-04-18 16:13:21 Gary Wing attachment added Locale.txt http://launchpadlibrarian.net/44703654/Locale.txt
2010-04-18 16:13:24 Gary Wing attachment added Lspci.txt http://launchpadlibrarian.net/44703656/Lspci.txt
2010-04-18 16:13:26 Gary Wing attachment added Lsusb.txt http://launchpadlibrarian.net/44703657/Lsusb.txt
2010-04-18 16:13:29 Gary Wing attachment added PrintingPackages.txt http://launchpadlibrarian.net/44703658/PrintingPackages.txt
2010-04-18 16:13:32 Gary Wing attachment added ProcCpuinfo.txt http://launchpadlibrarian.net/44703659/ProcCpuinfo.txt
2010-04-18 16:13:40 Gary Wing attachment added ProcInterrupts.txt http://launchpadlibrarian.net/44703663/ProcInterrupts.txt
2010-04-18 16:13:43 Gary Wing attachment added ProcModules.txt http://launchpadlibrarian.net/44703664/ProcModules.txt
2010-04-18 16:13:49 Gary Wing attachment added UdevDb.txt http://launchpadlibrarian.net/44703668/UdevDb.txt
2010-04-18 16:13:57 Gary Wing attachment added UdevLog.txt http://launchpadlibrarian.net/44703674/UdevLog.txt
2010-04-20 19:41:48 Søren Bredlund Caspersen removed subscriber Søren Bredlund Caspersen
2010-08-19 14:17:16 Jiri Popelka bug added subscriber Jiri Popelka
2010-08-19 16:56:56 John Gotts bug watch added https://bugzilla.redhat.com/show_bug.cgi?id=624564
2010-09-05 20:40:42 Till Kamppeter summary Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected via USB. Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected via USB/parallel adapter cable.
2010-12-10 18:17:56 Till Kamppeter cups (Ubuntu): status Incomplete In Progress
2010-12-10 18:29:54 Till Kamppeter attachment added Patch which fixes this bug https://bugs.launchpad.net/ubuntu/+source/cups/+bug/564917/+attachment/1762052/+files/usb-backend-no-segfault-on-bad-device-id.patch
2010-12-10 18:30:21 Till Kamppeter tags apport-collected apport-collected patch
2010-12-10 18:35:27 Till Kamppeter cups (Ubuntu): status In Progress Fix Committed
2010-12-10 18:35:43 Till Kamppeter cups (Ubuntu): importance Undecided Medium
2010-12-11 17:31:54 Brian Murray bug added subscriber Ubuntu Review Team
2010-12-13 15:51:36 Till Kamppeter summary Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected via USB/parallel adapter cable. Ubuntu 10.04 does not recognize local printer connected via USB/parallel adapter cable.
2010-12-13 15:51:44 Till Kamppeter summary Ubuntu 10.04 does not recognize local printer connected via USB/parallel adapter cable. Ubuntu 10.04 does not recognize local printer connected via USB/parallel adapter cable
2010-12-27 01:25:13 Launchpad Janitor cups (Ubuntu): status Fix Committed Fix Released
2010-12-27 02:10:48 Launchpad Janitor branch linked lp:ubuntu/cups
2011-01-04 23:30:51 Launchpad Janitor branch linked lp:debian/sid/cups
2011-01-17 08:54:47 DaNieL bug added subscriber DaNieL
2011-03-26 11:59:18 Stefan K. attachment added changes from 1.4.3-lucid to 1.4.6-natty https://bugs.launchpad.net/ubuntu/+source/cups/+bug/564917/+attachment/1942674/+files/cups_backendonly_1431ubuntu13-1463.patch
2011-10-12 12:55:39 Thomas Steiner bug added subscriber Thomas Steiner
2011-11-02 15:45:40 gherardo bug added subscriber gherardo
2012-01-17 12:10:06 Till Kamppeter marked as duplicate 910272