2010-04-16 18:45:36 |
Gary Wing |
bug |
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added bug |
2010-04-17 01:37:32 |
Søren Bredlund Caspersen |
affects |
ubuntu |
cups (Ubuntu) |
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2010-04-17 09:46:00 |
Pascal De Vuyst |
cups (Ubuntu): status |
New |
Incomplete |
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2010-04-18 16:12:54 |
Gary Wing |
tags |
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apport-collected |
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2010-04-18 16:13:01 |
Gary Wing |
description |
To me, this is a serious problem that exists in Ubuntu 10.04 (also in 9.10). When I try to add a new printer that is connected via USB cable, the "New Printer" popup screen only shows three options for adding local printers: 1) "LPT #1" for parallel connection, 2) "Serial Port #1" for serial connection, and 3) "Other" for devices with a URI. The option to add a local USB printer does not show up. In earlier releases, such as 8.10 and 8.04, the option to add a USB printer does appear, and I have had no problems doing so. But, for some reason or another, Ubuntu 9.10 and 10.04 does not properly recognize the existence of USB printers anymore. It does not recognize my HP Laserjet 4 and probably fails to recognize other USB printers, too. |
To me, this is a serious problem that exists in Ubuntu 10.04 (also in 9.10). When I try to add a new printer that is connected via USB cable, the "New Printer" popup screen only shows three options for adding local printers: 1) "LPT #1" for parallel connection, 2) "Serial Port #1" for serial connection, and 3) "Other" for devices with a URI. The option to add a local USB printer does not show up. In earlier releases, such as 8.10 and 8.04, the option to add a USB printer does appear, and I have had no problems doing so. But, for some reason or another, Ubuntu 9.10 and 10.04 does not properly recognize the existence of USB printers anymore. It does not recognize my HP Laserjet 4 and probably fails to recognize other USB printers, too.
---
Architecture: amd64
CupsErrorLog:
E [18/Apr/2010:09:43:44 -0600] [cups-deviced] PID 1768 (usb) crashed on signal 11!
E [18/Apr/2010:09:46:36 -0600] [cups-deviced] PID 1817 (usb) crashed on signal 11!
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Hewlett-Packard hp workstation xw8200
NonfreeKernelModules: nvidia
Package: cups 1.4.3-1
PackageArchitecture: amd64
Papersize: letter
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic root=UUID=cb15fc67-bc14-4617-928d-ed007709063b ro quiet splash
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2
Tags: lucid
Uname: Linux 2.6.32-20-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/31/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786B8 v2.10
dmi.board.name: 08B4h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA5510Z5K
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: HP Minitower
dmi.modalias: dmi:bvnHewlett-Packard:bvr786B8v2.10:bd05/31/2006:svnHewlett-Packard:pnhpworkstationxw8200:pvr:rvnHewlett-Packard:rn08B4h:rvr:cvnHewlett-Packard:ct6:cvrHPMinitower:
dmi.product.name: hp workstation xw8200
dmi.sys.vendor: Hewlett-Packard
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2010-04-18 16:13:05 |
Gary Wing |
attachment added |
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BootDmesg.txt http://launchpadlibrarian.net/44703579/BootDmesg.txt |
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2010-04-18 16:13:14 |
Gary Wing |
attachment added |
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CurrentDmesg.txt http://launchpadlibrarian.net/44703583/CurrentDmesg.txt |
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2010-04-18 16:13:16 |
Gary Wing |
attachment added |
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Dependencies.txt http://launchpadlibrarian.net/44703615/Dependencies.txt |
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2010-04-18 16:13:21 |
Gary Wing |
attachment added |
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Locale.txt http://launchpadlibrarian.net/44703654/Locale.txt |
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2010-04-18 16:13:24 |
Gary Wing |
attachment added |
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Lspci.txt http://launchpadlibrarian.net/44703656/Lspci.txt |
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2010-04-18 16:13:26 |
Gary Wing |
attachment added |
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Lsusb.txt http://launchpadlibrarian.net/44703657/Lsusb.txt |
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2010-04-18 16:13:29 |
Gary Wing |
attachment added |
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PrintingPackages.txt http://launchpadlibrarian.net/44703658/PrintingPackages.txt |
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2010-04-18 16:13:32 |
Gary Wing |
attachment added |
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ProcCpuinfo.txt http://launchpadlibrarian.net/44703659/ProcCpuinfo.txt |
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2010-04-18 16:13:40 |
Gary Wing |
attachment added |
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ProcInterrupts.txt http://launchpadlibrarian.net/44703663/ProcInterrupts.txt |
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2010-04-18 16:13:43 |
Gary Wing |
attachment added |
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ProcModules.txt http://launchpadlibrarian.net/44703664/ProcModules.txt |
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2010-04-18 16:13:49 |
Gary Wing |
attachment added |
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UdevDb.txt http://launchpadlibrarian.net/44703668/UdevDb.txt |
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2010-04-18 16:13:57 |
Gary Wing |
attachment added |
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UdevLog.txt http://launchpadlibrarian.net/44703674/UdevLog.txt |
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2010-04-20 19:41:48 |
Søren Bredlund Caspersen |
removed subscriber Søren Bredlund Caspersen |
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2010-08-19 14:17:16 |
Jiri Popelka |
bug |
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added subscriber Jiri Popelka |
2010-08-19 16:56:56 |
John Gotts |
bug watch added |
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https://bugzilla.redhat.com/show_bug.cgi?id=624564 |
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2010-09-05 20:40:42 |
Till Kamppeter |
summary |
Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected via USB. |
Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected via USB/parallel adapter cable. |
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2010-12-10 18:17:56 |
Till Kamppeter |
cups (Ubuntu): status |
Incomplete |
In Progress |
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2010-12-10 18:29:54 |
Till Kamppeter |
attachment added |
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Patch which fixes this bug https://bugs.launchpad.net/ubuntu/+source/cups/+bug/564917/+attachment/1762052/+files/usb-backend-no-segfault-on-bad-device-id.patch |
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2010-12-10 18:30:21 |
Till Kamppeter |
tags |
apport-collected |
apport-collected patch |
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2010-12-10 18:35:27 |
Till Kamppeter |
cups (Ubuntu): status |
In Progress |
Fix Committed |
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2010-12-10 18:35:43 |
Till Kamppeter |
cups (Ubuntu): importance |
Undecided |
Medium |
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2010-12-11 17:31:54 |
Brian Murray |
bug |
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added subscriber Ubuntu Review Team |
2010-12-13 15:51:36 |
Till Kamppeter |
summary |
Ubuntu 10.04 does not recognize local printer (HP Laserjet 4) connected via USB/parallel adapter cable. |
Ubuntu 10.04 does not recognize local printer connected via USB/parallel adapter cable. |
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2010-12-13 15:51:44 |
Till Kamppeter |
summary |
Ubuntu 10.04 does not recognize local printer connected via USB/parallel adapter cable. |
Ubuntu 10.04 does not recognize local printer connected via USB/parallel adapter cable |
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2010-12-27 01:25:13 |
Launchpad Janitor |
cups (Ubuntu): status |
Fix Committed |
Fix Released |
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2010-12-27 02:10:48 |
Launchpad Janitor |
branch linked |
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lp:ubuntu/cups |
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2011-01-04 23:30:51 |
Launchpad Janitor |
branch linked |
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lp:debian/sid/cups |
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2011-01-17 08:54:47 |
DaNieL |
bug |
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added subscriber DaNieL |
2011-03-26 11:59:18 |
Stefan K. |
attachment added |
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changes from 1.4.3-lucid to 1.4.6-natty https://bugs.launchpad.net/ubuntu/+source/cups/+bug/564917/+attachment/1942674/+files/cups_backendonly_1431ubuntu13-1463.patch |
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2011-10-12 12:55:39 |
Thomas Steiner |
bug |
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added subscriber Thomas Steiner |
2011-11-02 15:45:40 |
gherardo |
bug |
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added subscriber gherardo |
2012-01-17 12:10:06 |
Till Kamppeter |
marked as duplicate |
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910272 |
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