empathy cannot access gnome-keyring at first run

[Omer Akram]

Binary package hint: empathy

When I start empathy for the first time after reboot gnome-keyring asks for passord, I provide and then nothing happens so I quit empathy and start it again, nothing happens but If I wait after quiting empaathy for 2-3minutes and then start empathy again it connects to my accounts, this issue has been around for almost 10+ days. most probably after the latest development release of gnome-keyring was pulled in.

ProblemType: Bug
Architecture: i386
Date: Fri Mar 5 11:51:39 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100228)
Package: empathy 2.29.91.1-1ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.utf8
ProcVersionSignature: Ubuntu 2.6.32-15.22-generic
SourcePackage: empathy
Uname: Linux 2.6.32-15-generic i686

[Sebastien Bacher (seb128)]

Thank you for your bug report, that has already been discussed with upstream by email but not sure there is a bug report about it yet

[Rus F Adrian (tue-deactivatedaccount)]

Yes same issue here but only when autologin is enable,when i start empathy I have to write my password and if i go to my account none account are configure but after a few minutes is working and i can see my account.

[Usama Akkad (damascene)]

still a problem for me
I'm updated

[Alwin Garside (yogarine)]

@Usama wait until the status changes to "Fix Released" ;)

[Launchpad Janitor (janitor)]

This bug was fixed in the package libgnome-keyring - 2.29.4git20100322-0ubuntu1

---------------
libgnome-keyring (2.29.4git20100322-0ubuntu1) lucid; urgency=low

  * New git version:
    - "Try to return GNOME_KEYRING_ALREADY_EXISTS where possible."
       which fixes gajim creating a keyring at every run (lp: #526556)
    - "Hold reference to operation while waiting for prompt result."
      which fixes empathy failing to access accounts when unlocking the keyring
      (lp: #532446)
  * debian/patches/06_ftbfs-armel.patch:
    - the change is in the new version
 -- Sebastien Bacher <email address hidden> Mon, 22 Mar 2010 10:26:06 +0100

[Omer Akram (om26er)]

This is not fixed with the latest libgnome-keyring. I even tried to remove every confirguration file but still this issue exists

[Sebastien Bacher (seb128)]

did you get the new gnome-keyring too and did you restart your box since the upgrade? how did you test the issue?

[Omer Akram (om26er)]

I have gnome-keyring 2.92.92git20100322-0ubuntu1 and libgnome-keyring 2.29.4git20100322-0ubuntu1 after update I rebooted and started empathy and the same result. Then I removed every configuration folders related to empathy, all my keyrings from seahorse and rebooted and still got the same result.

[Sebastien Bacher (seb128)]

could you run "dpkg -l | grep gnome-keyring"? Does anybody still get that issue?

[Marat Dyatko (marat-dyatko)]

I was clone last version from gnome git, compile it and reboot
Issue still reproduces

[Omer Akram (om26er)]

On Mon, 2010-03-22 at 17:54 +0000, Sebastien Bacher wrote:
> could you run "dpkg -l | grep gnome-keyring"? Does anybody still get
> that issue?
>
om26er@lucidtest:~$ dpkg -l | grep gnome-keyring
ii gnome-keyring 2.92.92git20100322-0ubuntu1
GNOME keyring services (daemon and tools)
ii libgnome-keyring0 2.29.4git20100322-0ubuntu1
GNOME keyring services library
ii libgnome-keyring1.0-cil 1.0.0-2
CLI library to access the GNOME Keyring daem
ii libpam-gnome-keyring 2.92.92git20100322-0ubuntu1
PAM module to unlock the GNOME keyring upon

[Marat Dyatko (marat-dyatko)]

$ dpkg -l | grep gnome-keyring
ii gnome-keyring 2.92.92git20100322-0ubuntu1 GNOME keyring services (daemon and tools)
ii libgnome-keyring-dev 2.29.4git20100322-0ubuntu1 Development files for GNOME keyring service
ii libgnome-keyring0 2.29.4git20100322-0ubuntu1 GNOME keyring services library
ii libgnome-keyring1.0-cil 1.0.0-2 CLI library to access the GNOME Keyring daem
ii libpam-gnome-keyring 2.92.92git20100322-0ubuntu1 PAM module to unlock the GNOME keyring upon

At home I has installed that versions
Reproduces, too

[Josh (josh-benstead)]

This is affecting me too.

ii gnome-keyring 2.92.92git20100322-0ubuntu1 GNOME keyring services (daemon and tools)
ii libgnome-keyring0 2.29.4git20100322-0ubuntu1 GNOME keyring services library
ii libgnome-keyring1.0-cil 1.0.0-2 CLI library to access the GNOME Keyring daem
ii libpam-gnome-keyring 2.92.92git20100322-0ubuntu1 PAM module to unlock the GNOME keyring upon

[Sebastien Bacher (seb128)]

Ok, I will investigate no need to post further replies on the bug for now

[nickm (nickm)]

I can comment that this happens with me as well. My laptop runs lucid (clean install from lucid nightly two days ago and dist-upgrade das per 30 minutes ago). I have set it to log in automatically from reboot, as the above reporters did too.

It creates the default keyring, but then appears unable to access it and provides and error.

On restarting Empathy, it acts as if there are no accounts and goes through the 'wizard' again, to the same defective result.

[Launchpad Janitor (janitor)]

This bug was fixed in the package libgnome-keyring - 2.29.4git20100322-0ubuntu2

---------------
libgnome-keyring (2.29.4git20100322-0ubuntu2) lucid; urgency=low

  * Correctly use the new version rather than reverting changes in the diff.gz
    really close the issues on lp: #526556, #532446 now
 -- Sebastien Bacher <email address hidden> Tue, 23 Mar 2010 00:33:29 +0100

[Omer Akram (om26er)]

This bug is back for me as well as a confirmation bug 552886
using empathy 2.30.0-0ubuntu4 and libgnome-keyring0 2.30.0-0ubuntu1

[Omer Akram (om26er)]

The situation is a bit different. If after boot I start empathy It wont be able to access gnome-keyring but If after boot I wait 40secs a popup for gnome-keyring comes automatically and If I provide the password and then start empathy then empathy connects and also after giving password to that popup MeMenu text field becomes visible. (Note: if I start empathy just after boot then all symptoms are from this bug report)

[Sebastien Bacher (seb128)]

sorry vcs workflow changed and leaded to revert code changes in the diff.gz...I've uploaded a fix for that now

[Launchpad Janitor (janitor)]

This bug was fixed in the package libgnome-keyring - 2.30.0-0ubuntu2

---------------
libgnome-keyring (2.30.0-0ubuntu2) lucid; urgency=low

  * Clean the diff.gz again to not revert upstream changes (lp: #532446)
 -- Sebastien Bacher <email address hidden> Thu, 01 Apr 2010 15:03:43 +0200

[Waldo000000 (waldo000000)]

Hi, I have libgnome-keyring 2.30.0-0ubuntu3 but still think I have this problem.

The problem only occurs when I use auto-login. When I don't use auto-login, empathy is automatically started after logging in and my accounts connect automatically, i.e. there's a green speech bubble icon in the indicator applet and my contact list is populated.

When I do use auto-login, upon starting up I am prompted with "Enter password to unlock your login keyring". I enter my keyring successfully, but then empathy does not appear to be started at all (e.g. no speech bubble icon in the indicator applet). If I manually start empathy via the Indicator Applet, the contacts window is blank. If I then do Edit -> Accounts, my accounts are "Offline - Status is set to offline". If I uncheck "Enabled" and then recheck "Enabled", the accounts connect and are reported as "Available". However, the contacts window remains blank.

[Waldo000000 (waldo000000)]

Further to my comment above, if I Quit empathy and then start empathy again, everything is fine (I finally get the green speech bubble icon and can see my contacts).

[Sebastien Bacher (seb128)]

the issue described there has been fixed and confirmed to work by several users, if you still have an issue it's a different one and you should open a new bug using ubuntu-bug