Lucid Lynx Alpha 1: No contact details being show

[Tony Pursell]

Binary package hint: empathy

I installed Lucid on a USB stick with persistent storage. I entered some accounts (MSN, Jabber, IRC). I closed Ubuntu down. Having re-started, the accounts are still there (Edit > Accounts) and I have Offline Contacts checked, but no contacts are shown. Also in the Chat menu options (New Conversation..., New Call... and Add Contact...) there are no entries in the Accounts drop-down list.

ProblemType: Bug
Architecture: i386
Date: Sat Mar 20 17:06:23 2010
DistroRelease: Ubuntu 10.04
ExecutablePath: /usr/bin/empathy
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
Package: empathy 2.29.92-0ubuntu2
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
SourcePackage: empathy
Uname: Linux 2.6.32-16-generic i686
XsessionErrors:
 (polkit-gnome-authentication-agent-1:5187): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nm-connection-editor:6218): Gtk-WARNING **: GtkSpinButton: setting an adjustment with non-zero page size is deprecated

[Omer Akram (om26er)]

Thanks for taking time to report this bug and help make ubuntu better. There is a similar known bug in which empathy cannot access gnome-keyring initially, so after rebooting start and close empathy and open it again after 2+ minutes and see if you are able to connect. Please let us know if that solves the problem for you.

[Tony Pursell (ajpursell)]

Hi Omer

Will do what you ask, but first I have to report that adding a People Nearby Account fixed the problem.

[Tony Pursell (ajpursell)]

Hi Omer

I rebooted, ran Empathy, gave the password for the default keyring, closed Empathy. Re-started Empathy and very soon all the contact details and Accounts were available.

So I think I can say the problem is solved and equivalent to the existing bug.

[Omer Akram (om26er)]

marking duplicate of bug 532446