3G sierra wireless card cannot connect. Driver Loads but unable to dial.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Won't Fix
|
Undecided
|
Unassigned | ||
network-manager (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
ppp (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I have a sierra wireless 880E Express Card (Blue Telstra thing for Australia) and it works perfectly under 8.10, but not under 9.04. It finds the card ok, I setup the wizard for "telstra next g card" and it dials but then reboots the card. In other words when I connect to the 3G profile in network manager it tries, but I see the power lights cycle and the modem reboots then it says it's disconnected.
Code:
[ 3090.248118] usb 5-2: USB disconnect, address 13
[ 3090.251453] sierra 5-2:1.0: device disconnected
[ 3090.744068] usb 5-2: new full speed USB device using uhci_hcd and address 14
[ 3090.908198] usb 5-2: configuration #1 chosen from 1 choice
[ 3090.910739] sierra 5-2:1.0: Sierra USB modem converter detected
[ 3090.912780] usb 5-2: Sierra USB modem converter now attached to ttyUSB0
[ 3090.912836] usb 5-2: Sierra USB modem converter now attached to ttyUSB1
[ 3090.912870] usb 5-2: Sierra USB modem converter now attached to ttyUSB2
This is what happens when you dial it:
[ 3091.304330] sierra ttyUSB3: Sierra USB modem converter now disconnected from ttyUSB3
[ 3091.304367] sierra ttyUSB4: Sierra USB modem converter now disconnected from ttyUSB4
[ 3091.304398] sierra ttyUSB5: Sierra USB modem converter now disconnected from ttyUSB5
I've updated to the latest drivers 1.7.0, But I don't think this is a driver issue as the older version works fine under 8.10.
Ubuntu ships with version: v.1.3.2
Here is the current Driver info:
modinfo sierra
filename: /lib/modules/
license: GPL
version: v.1.7.0
description: USB Driver for Sierra Wireless USB modems
author: Kevin Lloyd, Elina Pasheva, Matthew Safar, Rory Filer
srcversion: 12B80B20F6FCBF8
alias: usb:v1199p68A3d
alias: usb:v0F3Dp0112d
alias: usb:v1199p0112d
alias: usb:v1199p6892d
alias: usb:v1199p6891d
alias: usb:v1199p6890d
alias: usb:v1199p6880d
alias: usb:v1199p685Ad
alias: usb:v1199p6859d
alias: usb:v1199p6856d
alias: usb:v1199p6855d
alias: usb:v1199p6853d
alias: usb:v1199p6852d
alias: usb:v1199p6851d
alias: usb:v1199p6850d
alias: usb:v1199p683Ed
alias: usb:v1199p683Dd
alias: usb:v1199p683Cd
alias: usb:v1199p683Bd
alias: usb:v1199p683Ad
alias: usb:v1199p6833d
alias: usb:v1199p6832d
alias: usb:v1199p6821d
alias: usb:v1199p6820d
alias: usb:v03F0p1E1Dd
alias: usb:v1199p6815d
alias: usb:v1199p6813d
alias: usb:v1199p6812d
alias: usb:v1199p6803d
alias: usb:v1199p6804d
alias: usb:v1199p6802d
alias: usb:v1199p0028d
alias: usb:v1199p0027d
alias: usb:v1199p0026d
alias: usb:v1199p0025d
alias: usb:v1199p0023d
alias: usb:v1199p0120d
alias: usb:v1199p0021d
alias: usb:v1199p0019d
alias: usb:v1199p0220d
alias: usb:v1199p0024d
alias: usb:v1199p0020d
alias: usb:v03F0p1B1Dd
alias: usb:v1199p0218d
alias: usb:v1199p0018d
alias: usb:v1199p0017d
depends:
vermagic: 2.6.28-11-generic SMP mod_unload modversions 586
parm: nmea:NMEA streaming (bool)
parm: debug:Debug messages (bool)
parm: suspend_
I think it's a network manager / kernel issue but what else can I test for?
Thanks
Bj
affects: | ubuntu → linux (Ubuntu) |
FIXED!!!!!
I updated the firmware to "AC880E_ Telstra_ F1_0_0_ 19ap" using a windows XP laptop and now it works with version 1.7.0 driver for sierra 880E under Ubuntu It won't however work with the driver that ships with 9.04.
I got the formware form here: http:// www.sierrawirel ess.com/ support/
Hope it helps someone.