Have Epson SX105 multifunction printer and can not find driver for Ubuntu

[Szabó András]

Ubuntu 8.10, sound/mike (I hear my own voice) every function works fine but Skype reports that I have sound problems and the test server disconnects after connecting to it. Nobody can hear my voice even if I can hear the test signal in options adjusting system of Skype. On the other hand everythong works fine (P4VP mother board) and in the 8.04.1 Ubuntu on the same machine had no problems at all.

[xteejx (xteejx)]

Sorry I'm confused. Is this a problem with your printer or your sound? Please note that each bug/problem should be reported separately.
Thank you.

[Szabó András (szabo-a-a-g)]

Hello Teej, I was get on a wrong way, I have two problems! HI! One is the sound problem, the other the Multifunction Printer problem. Somehow I gone to a wrong way and mixed the two ones. Really I have both problem and I do not know how to correct it. Can you help me in this respect also.

[xteejx (xteejx)]

Ok I understand,
Can you please create a new bug report for your sound problem for us?
This bug report we will keep as printer only, as they are 2 separate problems.
Can you follow the debugging instructions at https://wiki.ubuntu.com/DebuggingPrintingProblems and attach each file that it asks for as separate attachments.
Thank you.

[Szabó András (szabo-a-a-g)]

Dear Teej,

As instructed, here you are the results:

bandi@bandi-desktop:~$ lsmod | grep usb
usb_storage 73664 0
libusual 19108 1 usb_storage
snd_usb_audio 83936 1
snd_usb_lib 18432 1 snd_usb_audio
usblp 15872 0
snd_hwdep 10500 1 snd_usb_audio
snd_pcm 78596 4 snd_intel8x0,snd_ac97_codec,snd_usb_audio,snd_pcm_oss
snd_rawmidi 25760 2 snd_usb_lib,snd_seq_midi
snd 56996 22 snd_intel8x0,snd_ac97_codec,snd_usb_audio,snd_usb_lib,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_dummy,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
scsi_mod 151436 5 usb_storage,sg,sr_mod,sd_mod,libata
usbcore 146412 9 usb_storage,libusual,gspca,snd_usb_audio,snd_usb_lib,usblp,ehci_hcd,uhci_hcd
bandi@bandi-desktop:~$ tail -f /var/log/messages
Dec 4 12:05:20 bandi-desktop kernel: [ 171.227577] sd 2:0:0:0: [sdb] 4030464 512-byte hardware sectors (2064 MB)
Dec 4 12:05:20 bandi-desktop kernel: [ 171.228329] sd 2:0:0:0: [sdb] Write Protect is off
Dec 4 12:05:20 bandi-desktop kernel: [ 171.231075] sd 2:0:0:0: [sdb] 4030464 512-byte hardware sectors (2064 MB)
Dec 4 12:05:20 bandi-desktop kernel: [ 171.231702] sd 2:0:0:0: [sdb] Write Protect is off
Dec 4 12:05:20 bandi-desktop kernel: [ 171.231716] sdb: sdb1
Dec 4 12:05:20 bandi-desktop kernel: [ 171.232668] sd 2:0:0:0: [sdb] Attached SCSI removable disk
Dec 4 12:05:20 bandi-desktop kernel: [ 171.232721] sd 2:0:0:0: Attached scsi generic sg3 type 0
Dec 4 12:07:43 bandi-desktop kernel: [ 313.846491] usb 4-1: USB disconnect, address 4
Dec 4 12:08:49 bandi-desktop kernel: [ 379.455366] usb 2-2: USB disconnect, address 2
Dec 4 12:08:49 bandi-desktop kernel: [ 379.455770] usblp0: removed
Dec 4 12:09:21 bandi-desktop kernel: [ 412.135235] usb 2-2: new full speed USB device using uhci_hcd and address 3
Dec 4 12:09:22 bandi-desktop kernel: [ 412.302340] usb 2-2: configuration #1 chosen from 1 choice
Dec 4 12:09:22 bandi-desktop kernel: [ 412.320425] usblp0: USB Bidirectional printer dev 3 if 1 alt 0 proto 2 vid 0x04B8 pid 0x0841

bandi@bandi-desktop:~$ lpinfo -v
network socket
network beh
direct hal:///org/freedesktop/Hal/devices/usb_device_4b8_841_KQJZ037838_if1_printer_noserial
direct usb://EPSON/Stylus%20SX100
network http
network ipp
network lpd
direct parallel:/dev/lp0
file cups-pdf:/
direct scsi
network smb

Maybe you can desciphre, since I do not know as yet the Ubuntu internal structure.

Thanks for the help in advance

Andras Szabo

[xteejx (xteejx)]

Thanks for reporting this bug and any supporting documentation. Since this bug has enough information provided for a developer to begin work, I'm going to mark it as confirmed and let them handle it from here. Thanks for taking the time to make Ubuntu better!

[Till Kamppeter (till-kamppeter)]

Support for your printer was added in Gutenprint 5.2.2. We do not yet have a Ubuntu package of that version, but these is a distribution-independent package on OpenPrinting. Go to

http://openprinting.org/show_driver.cgi?driver=gutenprint

and download the Debian packages for your system architecture from there. Follow the "How to install" link for instructions on how to install it.

[Szabó András (szabo-a-a-g)]

Hi Mr. Kamppeter and Mr. Teej,

Thanks all help and after trying the new Gutenprint 5.2.2. I will inform you on the results.

Best regards!

Andras Szabo

[Szabó András (szabo-a-a-g)]

Hi Mr. Kamppeter,

I did all you wrote and the result:
1. when I instruct a printing job the printer head makes some movements but does not print.
2. In the printing task report (applications/accessories) it indicates that the task have beenexecuted!!!
3. See the attached three .png files:
    -the 2-third-party file when I tried to open and see its contents was reported as broken and did not opened.
    -as you see in the two other .png files the corresponding sx105 ppd file is in .gz zipped form and I could not
     find anywhere as pure .ppd file.

I hope this information was useful and, if no, please indicate where and what to check to give you a true
image about the program state.

Thanks again

Andras Szabo
(p.s.: I am 75 years old and have computers since 1985, eg.: Commodore C/plus4, and otherIBM compatible
ones, used to programm in assembler and GWBasic/TurboBasic in the DOS era_no windows programming)

Sorry, I could not attach all pictures, I will send you by e-mail.

[Till Kamppeter (till-kamppeter)]

Do not worry about the broken link. It does not come from the Gutenprint package and it is has no influence on printing. You also do not need to worry about that many PPDs in the subdirectories of /usr/share/ppd are gzipped. CUPS handles this automatically. The PPDs actually used by your print queues are all in /etc/cups/ppd/. CUPS has uncompressed all of them.

Please do

cupsctl LogLevel=debug
cancel -a
cupsenable <print queue name>

Then print a job. Wait until the job gets processed (either it
disappears from the print queue then or goes into "Stopped" state). Then
attach your /var/log/cups/error_log here. Please DO NOT compress it.

To get general information, start also system-config-printer and choose
"Troubleshooting" in the "Help" menu. Follow the steps in the wizard and
attach the resulting file. Please do not compress this file, too.

Attach also the input files with which you tried to print.

[Till Kamppeter (till-kamppeter)]

Please do not mail to me personally, please always answer here in the bug report. The bug reports are not only read by one person, but by several persons, people who can help you and people who get helped by the discussion in this bug report.

Post also here if you did not understand something in the last posting or if you have any problem to follow the instructions.

András Szabó wrote:
> I have followed your instructions and here you are the two files. I am
> not sure how the error_log.txtwill arrive, because of I could not read
> it, since it was impossible to open, not by gedit, nor by the krusader
> F3 incorporated file reader. I had no authorisation to do it, even if
> I have the password to manage the terminal commands. Maybe, I do not
> know how to do it. Hi! I still can not print!

In your mail to me you wrote that you have problems to open error_log. As in networked environments confidential data of other user's print jobs can appear in error_log, it is only readable by root. So to access it, you must preceed your commands with sudo:

sudo cp /var/log/cups/error/log ~
sudo chown andras ~/error_log

Then attach the error_log to this bug report.

I attach your troubleshooting file.

[Szabó András (szabo-a-a-g)]

Hi Mr. Kamppeter,
Again following your instructions I could copy and see the error_log and, I have attached it now.

Hopefully we can have some advance in solving the problem, even if still no printing occurs.

Andras Szabo

[Szabó András (szabo-a-a-g)]

Today have made an other try to print. No printing achieved.
See the var/log/cups/error_log contents before and after trying to print.
Really, I do not know if this will help in discovering the problem.
I have attached both log contents one after the other in one txt file.

Andras Szabo

[Szabó András (szabo-a-a-g)]

Hi everybody,

I am highly desilusioned with regards to the Epson behaviour! After a thorough search in every forums I found that they are completely subordinated to Microsoft and it was impossible to find solution for the SX105 Multifunction Printer Problem to force it to work under Ubuntu.
As a final comclusion, I recommend everybody to verify if the printer he/she want to acquire has a support to work under his/her operating system. Much to my sorrow I found that the new very cheap HP printer sold today has a very detailed description and full support to install its driver under a lot of various Linux distributions. Hurrah HP!
I never buy again Epson printer and will recommend everybody to do the same (except if they want to use it under Windows).

Thanks everybody who tried to help me to solve my problem!!!

Merry Christmas and Happy new year with a lot of really operating Linux drivers!

[Thraxy (thraxy870)]

Here's how you get the printer working (still no news on the scanner):

Go to http://www.avasys.jp/lx-bin2/linux_e/spc/DL1.do

Select the driver for Epson Stylus NX100/SX100/TX100/TX101/TX105/TX106,Epson ME 300 (They've just added the 8.10 driver).

Extract the file into any folder. I'm gonna do it in Documents for this example.

Open terminal and type:

cd /home/yourusername/Documents

after that type:

sudo bash pips-snx100-ubuntu8.04-3.5.0-CG.install

Important: Choose the Ubuntu 8.10 driver. The filename indicates that it's the 8.04 driver, but there is a difference.

Congratz, you should now have a working Epson Stylus SX105 :D

[Till Kamppeter (till-kamppeter)]

The support for the SX105 in Gutenprint 5.2.2 is broken and it is fixed in 5.2.3. I have packaged 5.2.3 for Jaunty. Please try it.

[Szabó András (szabo-a-a-g)]

Hi Thraxy and Till K.,

I have downloaded both the 8.04 and 8.10 drivers from Avasys as indicated above. On Ubuntu 8.10 the 3.5.0-CG driver works perfectly but the 3.3.0-CG does not on Ubuntu 8.04 (Even if the testpage correctly comes out) and all the print jobs are interrumped and does not works. Visibly, all the things are OK.

Mr. Kampeter told me to download the Gutenprint 5.2.3 but it is in .tar.gz2 form and I am not aware of how to install it. If it would be prepared as that of the 3.5.0-CG.install or as .dev package I would install it. I am not experienced source compiler at all.

In Ubuntu 8.10 I have a lot of incompatibility problems and I would prefer using the 8.04.1 distribution.

Thanks all your efforts!

[Szabó András (szabo-a-a-g)]

Hi everybody above,

After another try the results are as follows:

Installing pips-snx100-ubuntu8.04-3.3.0-CG.install and pips-snx100-ubuntu8.04-3.5.0-CG.install to both distributions of Ubuntu, each separately to a virgen 8.04 and afterwards to a virgen 8.10) separately on different HDDs.
The results in both cases are that the test pages are perfect but in case of Ubuntu 8.04 I can not print any other txt or doc or picture file. On Ubuntu 8.10 everything worked correctly. Due to the fact that with Ubuntu 8.10 have a lot of compatibility problems (does not recognised any web camera, in Skype nobody can hear me, even if a tried all the suggested things, etc.).

Please find an error log obtained from Ubuntu 8.04. The print head moves, the paper is not moved and after a short while the printer state report shows that the print job has been made to stop. I did not stopped and it is shown that a user interruption ocurred.

Now, how to continue?

[Szabó András (szabo-a-a-g)]

Hi Everybody,

Found Ubuntu 9.04 (Jaunty of 04 January, 2009) on Cannonical download WEB-page and downloading the install ISO file, afterwards upgrading Ubuntu 8.10 version to 9.04 the SX105 Epson printer were recognised by the op. system and the B&W and Colour printing resulted excellent!

Booting from the Ubuntu-9.04-desktop-i386 Live CD it recognised also immediately the Epson SX105 printer and the printing worked without any problem.

Thanks for the development staff their work! This were a New Year gift for me!!

[groovebaer63 (chris-hassnl)]

hi,
had the same problem with an EPSON SX100 on an Ubuntu Hardy ...
installing gutenprint version 5.2.3 solved my problem. The installation was without problems (unpacking the .bz2, ./configure, make clean, make sudo make install without errors - thanks for that (I don't have sufficient knowledge to debug compiling problems)
Conclusion:
If you need a printer, go for Brother or HP (of both brands I installed version without any trouble (very good support from Brother for their printers).

[Alfonso Rodriguez (euoar)]

Could you please, explain how was the compilation procedure? I'm trying to install the printer compiling, but after starting the process it stays with the works in the queue without doing anything. Did you uninstalled previously the existing gutenprint drivers? Or just compiled without uninstalling anything?

Also, for the devs, is there any chance that the new gutenprint version packaged for next ubuntu version will be backported to hardy? I would install Jaunty for me, but it's my sister laptop, and she's not good enough with linux to cope with the unestability of the testing version...

Thanks you for your help...

[groovebaer63 (chris-hassnl)]

hi,
So the compilation is 'classic linux' ;-):
Once you have downloaded the compressed file you have to uncompress,
- I'm writing this mail from another machine and don't remember what the
exact file format was, you have to use the corresponding uncompression tool
(e.g. bunzip2 for file extension .bz2, else for .gz the tar -zxvf
file.tar.gz works).
That done (including extraction from tar file that is (tar -xvf), cd into
the created directory and do the following,
*./configure* - which hopefully finishes w/o error for you as it did on my
machine, else you'd have to install the S/W the script is complaining about
as missing...
*make clean*
*make *- make sure that this finished w/o error messages. If not you'd have
to post in the relevant forum (I surely couldn't debug this [?]
*sudo make install *- and you're done

I did the install on a hardy (my mother's PC and you can imagine that I
can't leave her with an unstable PC OS [?] - but a living example that UBUNTU
is suitable for the everyone (with some support [?]

Hope this helps

Cheers
Christoph

On Sun, Jan 25, 2009 at 4:49 AM, Alfonso <email address hidden> wrote:

> Could you please, explain how was the compilation procedure? I'm trying
> to install the printer compiling, but after starting the process it
> stays with the works in the queue without doing anything. Did you
> uninstalled previously the existing gutenprint drivers? Or just compiled
> without uninstalling anything?
>
> Also, for the devs, is there any chance that the new gutenprint version
> packaged for next ubuntu version will be backported to hardy? I would
> install Jaunty for me, but it's my sister laptop, and she's not good
> enough with linux to cope with the unestability of the testing
> version...
>
> Thanks you for your help...
>
> --
> Have Epson SX105 multifunction printer and can not find driver for Ubuntu
> https://bugs.launchpad.net/bugs/303511
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "gutenprint" source package in Ubuntu: Fix Released
>
> Bug description:
> Ubuntu 8.10, sound/mike (I hear my own voice) every function works fine but
> Skype reports that I have sound problems and the test server disconnects
> after connecting to it. Nobody can hear my voice even if I can hear the test
> signal in options adjusting system of Skype. On the other hand everythong
> works fine (P4VP mother board) and in the 8.04.1 Ubuntu on the same machine
> had no problems at all.
>
>

--
Christoph Hass
      2e Schuytstraat 95
 NL-2517XD Den Haag
      Cell: [phone]
      Tel: [phone]
      Fax: [phone]

[Alfonso Rodriguez (euoar)]

Thank you very much for your answer. I did it so. The compilation was straight forward, but the compiled drivers didn't work in my sister's computer... The printer puts the works in the queue and never starts to print...
Finally I have told her to install the drivers posted above (http://www.avasys.jp/lx-bin2/linux_e/spc/DL1.do) and seem to work partially (ubuntu hardy): works for openoffice documents but not for printing pdfs... Well, as the new ubuntu version seems to solve the issue, it will be a matter of waiting until april...
(Btw, I do the same with family and friends: only install LTS versions, I'm too lazy to upgrade their os's each six months XD)

[groovebaer63 (chris-hassnl)]

Alfonso wrote:
> Thank you very much for your answer. I did it so. The compilation was straight forward, but the compiled drivers didn't work in my sister's computer... The printer puts the works in the queue and never starts to print...
> Finally I have told her to install the drivers posted above (http://www.avasys.jp/lx-bin2/linux_e/spc/DL1.do) and seem to work partially (ubuntu hardy): works for openoffice documents but not for printing pdfs... Well, as the new ubuntu version seems to solve the issue, it will be a matter of waiting until april...
> (Btw, I do the same with family and friends: only install LTS versions, I'm too lazy to upgrade their os's each six months XD)
>
>

Right, I had forgotten about this "little detail". I had the same
results, i.e. it works in OO but not for PDF or from e.g. firefox ... As
I said in my comment the safest solution is to buy HP or brother as it
seems :-(