Comment 9 for bug 303511

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Do not worry about the broken link. It does not come from the Gutenprint package and it is has no influence on printing. You also do not need to worry about that many PPDs in the subdirectories of /usr/share/ppd are gzipped. CUPS handles this automatically. The PPDs actually used by your print queues are all in /etc/cups/ppd/. CUPS has uncompressed all of them.

Please do

cupsctl LogLevel=debug
cancel -a
cupsenable <print queue name>

Then print a job. Wait until the job gets processed (either it
disappears from the print queue then or goes into "Stopped" state). Then
attach your /var/log/cups/error_log here. Please DO NOT compress it.

To get general information, start also system-config-printer and choose
"Troubleshooting" in the "Help" menu. Follow the steps in the wizard and
attach the resulting file. Please do not compress this file, too.

Attach also the input files with which you tried to print.