Modify and New in userconfig don't work due to unicode errors

[ktulu77]

Binary package hint: kde-systemsettings

Hi,
On a fresh Kubuntu 8.04Beta, In System Settings -> User Manager nothing happens when I click on Modify or New on Users tab. (I have switched to administrator mode).
I have this error in the terminal :

Error: "/var/tmp/kdecache-theo" is owned by uid 1000 instead of uid 0.
adding Gestion des utilisateurs /usr/share/applications/kde/userconfig.desktop

Pythonize constructor -- pid = 6957
Python interpreter initialized!

Pythonize constructor -- pid = 6957
no user removed
Error: "/tmp/ksocket-theo" is owned by uid 1000 instead of uid 0.
no user removed
Traceback (most recent call last):
  File "/var/lib/python-support/python2.5/userconfig.py", line 358, in slotNewClicked
    newuid = self.usereditdialog.showNewUser()
  File "/var/lib/python-support/python2.5/userconfig.py", line 898, in showNewUser
    self._repopulateGroupsPrivileges()
  File "/var/lib/python-support/python2.5/userconfig.py", line 833, in _repopulateGroupsPrivileges
    name = i18n(str(pn[group]))
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe8' in position 19: ordinal not in range(128)
Error in sys.excepthook:
Traceback (most recent call last):
  File "/usr/lib/python2.5/site-packages/apport_python_hook.py", line 71, in apport_excepthook
    pr['PythonArgs'] = '%r' % sys.argv
AttributeError: 'module' object has no attribute 'argv'

Original exception was:
Traceback (most recent call last):
  File "/var/lib/python-support/python2.5/userconfig.py", line 358, in slotNewClicked
    newuid = self.usereditdialog.showNewUser()
  File "/var/lib/python-support/python2.5/userconfig.py", line 898, in showNewUser
    self._repopulateGroupsPrivileges()
  File "/var/lib/python-support/python2.5/userconfig.py", line 833, in _repopulateGroupsPrivileges
    name = i18n(str(pn[group]))
UnicodeEncodeError: 'ascii' codec can't encode character u'\xe8' in position 19: ordinal not in range(128)

thank you.

[Yuriy Kozlov (yuriy-kozlov)]

Confirmed by duplicate.

[Yuriy Kozlov (yuriy-kozlov)]

I cannot reproduce this on my Hardy installation, en_us locale. What locale are you using?

[Fabrice (fabriceaemail-web)]

I have the same issue with fr_FR.UTF-8

[ktulu77 (ktulu-highwaytoacdc)]

I am using FR_fr

[Christian Mangold (neversfelde)]

No reproducing possible with de_DE.

[Andreas Wenning (andreas-wenning)]

I believe that I have a fix for this problem. Please test (on hardy) with the kde-guidance package avaible from my PPA https://launchpad.net/~andreas-wenning/+archive and report back with your results.

Thanks for your help.

[ktulu77 (ktulu-highwaytoacdc)]

it doesn't seems to fix my problem. I have installed the package and tried
and I have exactly the same problem.
My groups or users have not any special characters. Only ascii. I think it
is a display problem.

2008/3/24, awen <email address hidden>:
>
> I believe that I have a fix for this problem. Please test (on hardy)
> with the kde-guidance package avaible from my PPA https://launchpad.net
> /~andreas-wenning/+archive and report back with your results.
>
> Thanks for your help.
>
>
> ** Changed in: kde-guidance (Ubuntu)
>
> Assignee: (unassigned) => awen (andreas-wenning)
> Status: Incomplete => In Progress
>
>
> --
> Modify and New in userconfig don't work due to unicode errors
> https://bugs.launchpad.net/bugs/205487
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[Andreas Wenning (andreas-wenning)]

@ktulu77

Can I have you:
1. Go to a terminal
2. Start "python"
3. In the python prompt input these two lines: "import locale" and "locale.getpreferredencoding()"
What is then outputted?

[ktulu77 (ktulu-highwaytoacdc)]

Python 2.5.2 (r252:60911, Mar 12 2008, 13:39:09)
[GCC 4.2.3 (Ubuntu 4.2.3-2ubuntu4)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import locale
>>> locale.getpreferredencoding()
'UTF-8'

it seems to be ok isn't it ?

2008/3/24, awen <email address hidden>:
>
> @ktulu77
>
> Can I have you:
> 1. Go to a terminal
> 2. Start "python"
> 3. In the python prompt input these two lines: "import locale" and "
> locale.getpreferredencoding()"
> What is then outputted?
>
>
> --
>
> Modify and New in userconfig don't work due to unicode errors
> https://bugs.launchpad.net/bugs/205487
> You received this bug notification because you are a direct subscriber
> of the bug.
>

[ktulu77 (ktulu-highwaytoacdc)]

Python 2.5.2 (r252:60911, Mar 12 2008, 13:39:09)
[GCC 4.2.3 (Ubuntu 4.2.3-2ubuntu4)] on linux2
Type "help", "copyright", "credits" or "license" for more information.
>>> import locale
>>> locale.getpreferredencoding()
'UTF-8'

it seems to be ok isn't it ?

[Andreas Wenning (andreas-wenning)]

@ktulu77
Yes, it seems fine.

You are running kipi-plugins 0.8.0svn20080103-0ubuntu9 now?

With this version: What do you get when running it from the terminal?

[Scott Kitterman (kitterman)]

kipi-plugins/kde-guidance

[ktulu77 (ktulu-highwaytoacdc)]

I don't understand I can't run kipi-plugins/kde-guidance on a terminal.

[Romain Henriet (romain-henriet)]

Same problem for me (French).

[Andreas Wenning (andreas-wenning)]

Check which version of kde-guidance you are using. (This can be doing by issuing the following command in a terminal "dpkg -l kde-guidance" without the quotes).

Run the user configuration utility from the terminal. Can be done with the command "userconfig", again without the quotes. What happens, which errors is reported in the terminal.

If you need to use the user configuration utility in administrator mode, you should run "sudo userconfig" in a terminal.

Please report what happens. You will most likely receive some errors in the terminal; please attach them as a file in your response.

[ktulu77 (ktulu-highwaytoacdc)]

Ok, I have downloaded kde-guidance 0.8.0svn20080103-0ubuntu9 and installed it. dpkg -l shows me that it is ok.
But I have still the bug.

I have attached the log.

[Launchpad Janitor (janitor)]

This bug was fixed in the package kde-guidance - 0.8.0svn20080103-0ubuntu9

---------------
kde-guidance (0.8.0svn20080103-0ubuntu9) hardy; urgency=low

  [ Andreas Wenning ]
  * Added kubuntu_22_userconfig_utf8.patch which fixes unicode problems present
    under some locales. (LP: #205487)

  [ Scott Kitterman ]
  * Add kubuntu_20_displayconfig_dynamic_driver_list.patch to dynamically list
    all available driver vendors and not depend on a hard coded list
    (LP: #149793)

 -- Scott Kitterman <email address hidden> Sat, 29 Mar 2008 23:10:20 -0400

[ktulu77 (ktulu-highwaytoacdc)]

it doesn't seem to fixe the bug on my kubuntu updated with this version. I have still the same error.

[Andreas Wenning (andreas-wenning)]

@ktulu
Did you remember to uninstall the version of kde-guidance that you downloaded from my PPA. As the versions are numbered the same, you wouldn't get this new one.

Check that my PPA is not in your sources.list. Then uninstall kde-guidance, use apt-get autoclean, and reinstall kde-guidance.

[Scott Kitterman (kitterman)]

I'd also suggest creating a new user and see if the problem still exists
for new users.

[Andreas Wenning (andreas-wenning)]

@ktulu
A new version of the kde-guidance package has been released, so this will override the onw from my PPA in any case. After todays update, if the problem isn't fixed, not even with a new user, please report back.

[Fabrice (fabriceaemail-web)]

@Awen

FYI, The new kde-guidance package solves the issue on my computer. I now can modify my users.
Thanks !