Comment 15 for bug 205487

Check which version of kde-guidance you are using. (This can be doing by issuing the following command in a terminal "dpkg -l kde-guidance" without the quotes).

Run the user configuration utility from the terminal. Can be done with the command "userconfig", again without the quotes. What happens, which errors is reported in the terminal.

If you need to use the user configuration utility in administrator mode, you should run "sudo userconfig" in a terminal.

Please report what happens. You will most likely receive some errors in the terminal; please attach them as a file in your response.