Comment 23 for bug 1834264

It is NOT the hardware! After wasting hours trying to get a Windows 10 disc to install so I can update the BIOS, I put the Ubuntu install disc back in and clicked to install rather than try. When the install page loaded up, I decided to try the sound to see if it worked, and it did work! If you can give me something to try to fix it before I have everything backed up for reinstallation, I would appreciate it. Otherwise, I'm going forward with reinstallation.