[Dell Inspiron 3558] PCI/internal sound card not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
SOUND ONLY PLAY VIA BLUETOOTH
AND NOT IN EARPHONE OR LAPTOP
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 3.13.0-168-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.29
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Tue Mar 19 10:08:35 2019
DistributionCha
# This is a distribution channel descriptor
# For more information see http://
canonical-
InstallationDate: Installed on 2015-10-29 (1236 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/22/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0XCR91
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: Inspiron 3558
dmi.sys.vendor: Dell Inc.
tags: | added: xenial |
According to the attached AlsaInfo.txt the kernel doesn't have a driver compatible with your internal sound card:
!!Soundcards recognised by ALSA ------- ------- ------- ---
!!-----
--- no soundcards ---
So this is a kernel bug.
Please try a newer version of Ubuntu like 18.04: releases. ubuntu. com/18. 04
http://