Ubuntu
linux package

[Inspiron 3558] PCI/internal sound card not detected

Bug #1834053 reported by jonal on 2019-06-24

This bug report is a duplicate of: Bug #1820794: [Dell Inspiron 3558] PCI/internal sound card not detected. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	New	Undecided	Unassigned

Bug Description

No sound as my pc does not detect sound hardware

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 3.13.0-170.220-generic 3.13.11-ckt39
Uname: Linux 3.13.0-170-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.18
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp3', '/dev/dsp2', '/dev/dsp1', '/dev/dsp', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Mon Jun 24 20:39:45 2019
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-20140620-0
InstallationDate: Installed on 2016-11-06 (960 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: Upgraded to xenial on 2019-06-24 (0 days ago)
dmi.bios.date: 09/06/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0XCR91
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/06/2016:svnDellInc.:pnInspiron3558:pvr:rvnDellInc.:rn0XCR91:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Inspiron 3558
dmi.sys.vendor: Dell Inc.

Tags:

Revision history for this message

jonal (jonalc) wrote on 2019-06-24:

AlsaInfo.txt Edit (3.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (72.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (109 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (8.3 KiB, text/plain; charset="utf-8")

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2019-06-25:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1820794, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

summary:	- PCI/internal sound card not detected + [Inspiron 3558] PCI/internal sound card not detected
affects:	alsa-driver (Ubuntu) → linux (Ubuntu)