PCI/internal sound card not detected

Bug #1834225 reported by Sheema Sheriff
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

The sound doesnt work, even earphones aren't detected, please help

im using ubuntu 14.04 LTS
processor - Intel celeron(R) CPU N3060 @1.60Hz x 2
OS type 64 bit

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-170.220-generic 3.13.11-ckt39
Uname: Linux 3.13.0-170-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.29
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: Unity
Date: Tue Jun 25 22:26:09 2019
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-20140620-0
InstallationDate: Installed on 2017-06-13 (742 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_IN:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/02/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 4.0.9
dmi.board.name: 079W3P
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr4.0.9:bd06/02/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.9:rvnDellInc.:rn079W3P:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 15-3552
dmi.product.version: 4.0.9
dmi.sys.vendor: Dell Inc.

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Sheema Sheriff (sheriff11) wrote :
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