Lots of pcieport and nvme kernel errors - system non-responsive
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-shell (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
If I open the lid, it seems that the computer flat-out doesn't wake up. HOWEVER, if I wait patiently more than 20 seconds, and press (not hold) the power button, SOMETIMES, the computer will "snap out of it" and come back to my desktop. Although RAM is 25% used, and CPU usage is around 25-50% or less (depending on apps), mouse will regularly freeze up for some seconds every 10 seconds or so. Wifi will claim to be "on", but there aren't any networks in the "select network" dialogue. Turning wifi off and then on does not fix this problem. So I'll be in this terrifying state of non-responsive every few seconds computer, with no ability to reconnect to networks and report bug.
I force restart. The first restart, upon login, will hang indefinitely on a purple screen with the cursor in the middle. I will have to force restart again. Upon 2nd restart, it will boot "normally".
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-shell 3.27.92-0ubuntu1
ProcVersionSign
Uname: Linux 4.15.0-10-generic x86_64
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 8 12:38:24 2018
DisplayManager: gdm3
InstallationDate: Installed on 2018-03-02 (5 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-03-02 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
MachineType: Dell Inc. XPS 15 9560
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.172
Tags: bionic
Uname: Linux 4.15.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-03-02 (10 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
MachineType: Dell Inc. XPS 15 9560
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.172
Tags: bionic
Uname: Linux 4.15.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-03-02 (12 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
MachineType: Dell Inc. XPS 15 9560
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.172
Tags: bionic
Uname: Linux 4.15.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-03-02 (12 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
MachineType: Dell Inc. XPS 15 9560
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.172
Tags: bionic
Uname: Linux 4.15.0-10-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.20.8-0ubuntu10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0p: tom 1399 F...m pulseaudio
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-03-02 (15 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180228)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f3:24a1 Elan Microelectronics Corp.
Bus 001 Device 002: ID 0cf3:e301 Atheros Communications, Inc.
Bus 001 Device 004: ID 1bcf:2b95 Sunplus Innovation Technology Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 15 9560
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173
Tags: bionic
Uname: Linux 4.15.0-12-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/25/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.7.1
dmi.board.name: 0JHP5H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.family: XPS
dmi.product.name: XPS 15 9560
dmi.sys.vendor: Dell Inc.
description: | updated |
Changed in gnome-shell (Ubuntu): | |
status: | Incomplete → New |
description: | updated |
The colorful static looks like this, but colorful: https:/ /i.stack. imgur.com/ GQQxy.jpg