cupsys error while upgrading to kubuntu 7.10

[dresnu]

Binary package hint: update-manager

I get a "Could not install cupsys_1.3.2-1ubuntu7_i386.deb" error while upgrading from kubuntu 7.04 to kubuntu 7.10.
I get this both when doing th upgrade online and via alternate cd.

In the message box there's written: "subprocess pre-installation script returned error exit status 1".

Ed.: The error is "chown: cannot access `/var/run/cups': No such file or directory" from debian/cupsys.preinst.

[Michael Vogt (mvo)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the log files from '/var/log/dist-upgrade/' to this bugreport as attachments to your bug report? Thanks in advance.

[dresnu (dresnu)]

Here you go

[dresnu (dresnu)]

I don't know if these can actually help, because after the upgrade tool crashed, right after the cupsys error, I changed back my apt sources to feisty and downgraded all that was already installed in order to have a functional system.

I can't afford doing a fresh install so this upgrade is pretty critical to me.

Thank you.

[dresnu (dresnu)]

Oh, also, I thought of this. If the logs are of no use because of what I said in the above comment I could retry to reinstall the upgrade (and get the same error) and backup those files at that time.
That's no problem for me as I have become a master at restoring my system after the many times I tried to upgrade :-).

[STB Land (stbland)]

I have the same problem.

I try to launch this command : sudo apt-get dist-upgrade

The result ( in french ) :

Lecture des listes de paquets... Fait
Construction de l'arbre des dépendances
Lecture des informations d'état... Fait
Calcul de la mise à jour... Fait
Les paquets suivants seront mis à jour :
  cupsys
1 mis à jour, 0 nouvellement installés, 0 à enlever et 0 non mis à jour.
14 partiellement installés ou enlevés.
Il est nécessaire de prendre 0o/2018ko dans les archives.
Après dépaquetage, 3228ko d'espace disque supplémentaires seront utilisés.
Souhaitez-vous continuer [O/n] ? O
Préconfiguration des paquets...
(Lecture de la base de données... 174846 fichiers et répertoires déjà installés.)
Préparation du remplacement de cupsys 1.2.8-0ubuntu8 (en utilisant .../cupsys_1.3.2-1ubuntu7_i386.deb) ...
Ignoring nonregistered document cupsys
 * Stopping Common Unix Printing System: cupsd [ OK ]
chown: ne peut accéder `/var/run/cups': Aucun fichier ou répertoire de ce type
dpkg : erreur de traitement de /var/cache/apt/archives/cupsys_1.3.2-1ubuntu7_i386.deb (--unpack) :
 le sous-processus pre-installation script a retourné une erreur de sortie d'état 1
Des erreurs ont été rencontrées pendant l'exécution :
 /var/cache/apt/archives/cupsys_1.3.2-1ubuntu7_i386.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

Result of the command : tail -f /var/log/dpkg.log

2007-10-24 22:04:00 startup archives unpack
2007-10-24 22:04:22 upgrade cupsys 1.2.8-0ubuntu8 1.3.2-1ubuntu7
2007-10-24 22:04:22 status half-configured cupsys 1.2.8-0ubuntu8
2007-10-24 22:04:23 status unpacked cupsys 1.2.8-0ubuntu8
2007-10-24 22:04:23 status half-installed cupsys 1.2.8-0ubuntu8
2007-10-24 22:04:23 status unpacked cupsys 1.2.8-0ubuntu8
2007-10-24 22:04:25 status installed cupsys 1.2.8-0ubuntu8

[STB Land (stbland)]

A solution :

I launch these commands :

sudo mkdir /var/run/cups
sudo apt-get dist-upgrade

All work fine, the upgrade from ubuntu 7.04 to ubuntu 7.10 seems to be finished ( sorry for my poor english, I'm french )

The result ( in french ) :

Lecture des listes de paquets... Fait
Construction de l'arbre des dépendances
Lecture des informations d'état... Fait
Calcul de la mise à jour... Fait
Les paquets suivants seront mis à jour :
  cupsys
1 mis à jour, 0 nouvellement installés, 0 à enlever et 0 non mis à jour.
14 partiellement installés ou enlevés.
Il est nécessaire de prendre 0o/2018ko dans les archives.
Après dépaquetage, 3228ko d'espace disque supplémentaires seront utilisés.
Souhaitez-vous continuer [O/n] ? O
Préconfiguration des paquets...
(Lecture de la base de données... 174846 fichiers et répertoires déjà installés.)
Préparation du remplacement de cupsys 1.2.8-0ubuntu8 (en utilisant .../cupsys_1.3.2-1ubuntu7_i386.deb) ...
Ignoring nonregistered document cupsys
 * Stopping Common Unix Printing System: cupsd [ OK ]
Dépaquetage de la mise à jour de cupsys ...
dpkg : avertissement - impossible de supprimer l'ancien répertoire « /usr/share/doc/cupsys/examples » : Le répertoire n'est pas vide.
...
Paramétrage de cupsys (1.3.2-1ubuntu7) ...
Installation de la nouvelle version du fichier de configuration /etc/cups/cupsd.conf ...
Installation de la nouvelle version du fichier de configuration /etc/cups/mime.convs ...
Installation de la nouvelle version du fichier de configuration /etc/cups/mime.types ...
Installation de la nouvelle version du fichier de configuration /etc/init.d/cupsys ...
Installation de la nouvelle version du fichier de configuration /etc/logrotate.d/cupsys ...
...

Result of the command : tail -f /var/log/dpkg.log

2007-10-24 22:14:47 startup archives unpack
2007-10-24 22:15:08 upgrade cupsys 1.2.8-0ubuntu8 1.3.2-1ubuntu7
2007-10-24 22:15:08 status half-configured cupsys 1.2.8-0ubuntu8
2007-10-24 22:15:08 status unpacked cupsys 1.2.8-0ubuntu8
2007-10-24 22:15:08 status half-installed cupsys 1.2.8-0ubuntu8
2007-10-24 22:15:11 status half-installed cupsys 1.2.8-0ubuntu8
2007-10-24 22:15:13 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:14 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:15 startup packages configure
...
2007-10-24 22:15:50 configure cupsys 1.3.2-1ubuntu7 1.3.2-1ubuntu7
2007-10-24 22:15:50 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:50 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:50 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:50 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:50 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:50 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:50 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:51 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:51 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:51 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:51 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:51 status unpacked cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:51 status half-configured cupsys 1.3.2-1ubuntu7
2007-10-24 22:15:59 status installed cupsys ...

[dresnu (dresnu)]

Thanks STB Land! Your tip surprisingly worked for me too! I have successfully upgraded.

Thank you Michael too. This issue seems easily solvable with a patch. Even though trivial, it's pretty annoying because it prevents you from upgrading :-/.

[Björn Lindqvist (bjourne)]

Same problem here. Creating /var/run/cups fixed it for me too.

[Daniel Hahler (blueyed)]

I don't know why /var/run/cups does not exist, but it happens for a lot of people.

I'll attach a fix, which adds a "|| true" to the chown line.

(STB Land, just a hint for the future: you can use "LANG=C" to force english messages (instead of in the setup locale), so e.g. "LANG=C sudo apt-get dist-upgrade" would make it easier to see what the problem is.)

[Daniel Hahler (blueyed)]

If this patch is OK, I can make one for gutsy-proposed, too.

[CarloBaldassi (carlobaldassi)]

I have had the same problem, too. I read somewhere of another fix, namely activating cupsys before starting the upgrade:

/etc/init.d/cupsys start

So I did and it worked.
You can see my logs in another bugreport, here:

https://bugs.launchpad.net/bugs/154697

[Michael Vogt (mvo)]

Thanks for your bugreport and your patch.

This is something that update-manager can do little about, I'm fixing cupsys now (thanks to Daniel Hahler!) and it should be fixed in hardy now.

[Launchpad Janitor (janitor)]

This bug was fixed in the package cupsys - 1.3.6-1ubuntu2

---------------
cupsys (1.3.6-1ubuntu2) hardy; urgency=low

  * debian/cupsys.preinst:
    - only chown /var/run/cups if it exists (LP: #156634)

 -- Michael Vogt <email address hidden> Mon, 10 Mar 2008 11:25:29 +0100