Won't boot on a DELL Poweredge 2500

[Alex Loes]

Since Kubuntu 7.04, the image cd has problems in a specific point to read from cd:
There's a kernelmessage appearing saying an error with squashfs.
It reports an Buffer I/O Error on device sr0 , logical block 272380 to .....

After a while, the screen turns black.
I use the livecd.

PowerEdge 2500, 1000MHz CPU

I will be very happy to any suggestions

Al

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. What is the most recent version of Ubuntu that you have tried this with? I believe this should be fixed in Gutsy Gibbon. Could you try the Beta CD? Could you also try and capture the exact error message? Thanks in advance.

[Alex Loes (alex-loes)]

Hello

The most recent version is 7.10 Beta.
The strangest is that this error only appears on every DELL Poweredge 2500 PC, in other PC's, the CD turns right.
I also tested the alternate version, but here also the CD hangs in the module libc6-udeb.
I also tried with different boot parameters such ass acpi=off, but...

Please help

Al

[Brian Murray (brian-murray)]

Could you please provide us with the exact error message that you are seeing when the system fails to boot?

[Alex Loes (alex-loes)]

Here is a part of the boot messages, collected by dmesg, where the error begins::
[ 153.585232] Unable to load NLS charset cp437
[ 153.597155] Unable to load NLS charset cp437
[ 153.705171] ISO 9660 Extensions: RRIP_1991A
[ 198.409513] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
[ 198.409533] ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0x28 data 129024 in
[ 198.409537] res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout)
[ 198.409562] ata1: soft resetting port
[ 198.893413] ata1.00: configured for UDMA/33
[ 198.893440] ata1: EH complete
[ 228.876693] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
[ 228.876713] ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0x28 data 129024 in
[ 228.876717] res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout)
[ 228.876742] ata1: soft resetting port
[ 229.360591] ata1.00: configured for UDMA/33
[ 229.360619] ata1: EH complete
[ 259.343870] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
[ 259.343889] ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0x28 data 129024 in
[ 259.343893] res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout)
[ 259.343918] ata1: soft resetting port
[ 259.827772] ata1.00: configured for UDMA/33
[ 259.827799] ata1: EH complete
[ 289.811055] ata1.00: limiting speed to UDMA/25:PIO4
[ 289.811067] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
[ 289.811082] ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0 tag 0 cdb 0x28 data 129024 in
[ 289.811086] res 40/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x4 (timeout)
[ 289.811111] ata1: soft resetting port
[ 290.294952] ata1.00: configured for UDMA/25
[ 290.295012] sr 0:0:0:0: SCSI error: return code = 0x08000002
[ 290.295018] sr0: Current [descriptor]: sense key: Aborted Command
[ 290.295025] Additional sense: No additional sense information
[ 290.295033] Descriptor sense data with sense descriptors (in hex):
[ 290.295038] 72 0b 00 00 00 00 00 0e 09 0c 00 00 00 03 00 00
[ 290.295052] 00 00 00 00 a0 40
[ 290.295061] end_request: I/O error, dev sr0, sector 55320
[ 290.295070] Buffer I/O error on device sr0, logical block 13830
[ 290.295081] Buffer I/O error on device sr0, logical block 13831
[ 290.295087] Buffer I/O error on device sr0, logical block 13832
[ 290.295093] Buffer I/O error on device sr0, logical block 13833
[ 290.295100] Buffer I/O error on device sr0, logical block 13834
[ 290.295106] Buffer I/O error on device sr0, logical block 13835
[ 290.295112] Buffer I/O error on device sr0, logical block 13836
[ 290.295117] Buffer I/O error on device sr0, logical block 13837
[ 290.295123] Buffer I/O error on device sr0, logical block 13838
[ 290.295129] Buffer I/O error on device sr0, logical block 13839
[ 290.295216] ata1: EH complete

[Alex Loes (alex-loes)]

That was an extract of booting 7.04 alternate. Finding attached the complete dmesg if booting alternate 7.10 beta:

[Simon (simon-redhat-bugs)]

Description of problem:
The F8 rescue CD won't boot on our Dell PowerEdge 2500. This machine is
currently running F7 fine, but can't now be upgraded to F8.

Version-Release number of selected component (if applicable):
F8 release kernel.

How reproducible:
Always (on this hardware).

Steps to Reproduce:
1.Boot the rescue CD.
2.Select NFS install
3.Start installation

Actual results:
Installation hangs indefinitely. Console shows a loop of ATA errors.

Additional info:
The errors produced include:

SQASHFS error sb_bread failed reading block 0x1736
SQASHFS error unable to read page, block 0x2266
Buffer I/O error on device sr0, logical block 9070
ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen
ata1.00: cmd a0/01 0:0 0:0 0:0 0:0 0:0 0:0 0:0 0:0 0:0/a0 tag 0

upon rebooting the umount of /dev/loop throws an error.

I noticed that someone else with the same model of server reported the same
problem on the Ubuntu forums, but no progress has been made on that bug:

https://bugs.launchpad.net/dru/+bug/148466

That bug report has a better log capture than I do. The errors and symptoms
look exactly the same.

[Simon (simon-redhat-bugs)]

If it helps the smolt id of this system is:

8b099aa1-0b9b-4ad5-b8ca-f8b50101085e

[Simon (simon-redhat-bugs)]

I've tracked this down some more. This is definitely a kernel problem, probably
in the pata_serverworks module, and was introduced with kernel 2.6.23.

I tried to read the F8 cd in the current F7 install and it failed. If I revert
back to 2.6.22.9-91 it works, but 2.6.23.1-21 fails.

The drive seems to be identified the same under both kernels (modprobe
pata_serverworks output is the same), but under 2.6.23 I can't read any data
from it. I'm assuming that F8 install media uses the newer kernel and therfore
won't boot once it moves to using its own driver.

[Simon (simon-redhat-bugs)]

Created attachment 257961
/var/log/messages output from 2.6.23.1-21

[Simon (simon-redhat-bugs)]

Created attachment 257971
Output of modprobe pata_serverworks

[Simon Andrews (simon-andrews)]

Thought you might like to know that I've got exactly the same issue on a Fedora system. It seems to be a bug in the pata_serverworks kernel module which was introduced in kernel 2.6.23.

There's a redhat bugzilla entry open about this problem at:

https://bugzilla.redhat.com/show_bug.cgi?id=379771

..so it would be useful to share any solution which is found.

[Simon (simon-redhat-bugs)]

I made a bit of progress on this.

I did a BIOS update on the server to the latest version (A07).

When I rebooted into F7 2.6.23.1-21 I could use the CD drive (which I couldn't
before).

However, when I tried to use the drive to do the upgrade to F8 using the rescue
CD it failed in the same way as before.

There would therefore appear to be something which changed between 2.6.23.1-21
and 2.6.23.1-42 which causes this drive to stop working.

[Simon Andrews (simon-andrews)]

I've found that if I do a BIOS update on our server to BIOS version A07 (the latest one for this machine) then I can get the CD drive working under a later kernel (2.6.23.1-21-fc7), however it still produces the same errors under a slightly later kernel (2.6.23.1-42-fc8) so I'm not sure whether this will help with the Ubuntu problem.

One thing to note. After you do the BIOS update you need to completely power down the server and restart it. Just doing the soft reset which the BIOS installer recommends leaves the SCSI system in a funny state and completely stopped the machine from booting.

[Alex Loes (alex-loes)]

I will try this also and I'll post about the results.
Where can I find the BIOS Update? On DELL's Webpage or have you another source?

Al

[Simon Andrews (simon-andrews)]

http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PWE_PNT_P3C_2500&os=WNET&osl=en&catid=&impid=

Expand the Bios tab and click "Download Now".

It's a windows executable (unfortuantely) which writes a bootable floppy to do the actual BIOS update. You just boot with the floppy in the drive. I had to hunt for quite a while to find a floppy and a windows machine with a floppy drive!

[Alex Loes (alex-loes)]

Done (with wine).

I have now the BIOS A07. But nothing changed. Always the same error messages.

Thanx anyway.

Al

[Simon (simon-redhat-bugs)]

I've found a work round which allows this machine to boot from the F8 media.
Appending the kernel option:

libata.pata_dma=1

Throws up a ton of "Unknown symbol: ata_[something] errors, but does allow the
boot to proceed.

It seems therefore that this bug is a variant of BZ#242956, although it
manifests itself in a different way.

Given that Alan Cox said the 242956 was only to be used as a general tracker bug
I'll leave this bug open so it doesn't get lost in the large number of different
issues in the more general bug.

[Simon Andrews (simon-andrews)]

I've found a work round which lets me boot my fedora machine on the latest kernel. I needed to append:

libata.pata_dma=1

.. to the kernel boot options. I'm not sure if this option is present in all kernels (I think it's in Debian, so it's probably in Ubuntu), but it made my drive start working reliably again.

For reference there is a more general bug in redhats bugzilla which is tracking this and other related issues (which seem to affect a lot of systems). The bug reference is:

https://bugzilla.redhat.com/show_bug.cgi?id=242956

Hope this works for you too.

[Alex Loes (alex-loes)]

Nope, Ubuntu doesn't have such a boot parameter.

Al

[Chuck (chuck-redhat-bugs)]

There is a fix for pata_serverworks in kernel 2.6.23.8-62:

36beb82390235236c60eb97ca526b1cad97e2df3
pata_serverworks: Fix problem with some drive combinations

[Simon (simon-redhat-bugs)]

Created attachment 280821
Log of errors when reading CD under 2.6.23.8-63

I've tried the CD drive under the newly released 2.6.8.23.8-63 kernel and it's
still broken despite the ATA patches. I think the errors are the same as
before, but I've attached the log from inserting the F8 rescue CD into this
machine. The CD is known good (it's the one I installed from once I used the
libata command line option).

[Chuck (chuck-redhat-bugs)]

MMCONFIG was disabled by default in kernel -42.

Try adding

  pci=mmconf

to the boot options...

[Simon (simon-redhat-bugs)]

(In reply to comment #9)
> Try adding
> pci=mmconf
> to the boot options...

I've tried that but with no success. Same errors as in comment #8.

[Simon (simon-redhat-bugs)]

Since there have been a couple of kernel updates lately I tried this again and
got a different and if anything slightly more serious failure:

Feb 5 10:04:43 bilin1 kernel: hald[2007]: segfault at b7ea0000 eip 080571b6 esp
bfacde10 error 4

This occurred when I inserted a CD into the drive. HAL has been running fine
for ages before that.

[Simon (simon-redhat-bugs)]

Something odd is going on with this. After the HAL crash in the last note I
restarted HAL and the drive was working again. I mounted and ejected several
CDs in different formats and everything worked as normal. A sample log entry was:

Feb 5 10:08:27 bilin1 kernel: UDF-fs: Partition marked readonly; forcing
readonly mount
Feb 5 10:08:27 bilin1 kernel: UDF-fs INFO UDF 0.9.8.1 (2004/29/09) Mounting
volume 'Roxio4', timestamp 2006/11/30 11:27 (1000)
Feb 5 10:08:27 bilin1 gnome-keyring-daemon[13094]: adding removable location:
volume_label_Roxio4 at /media/Roxio4
Feb 5 10:08:27 bilin1 hald: mounted /dev/sr0 on behalf of uid 13779

I then restarted the server and inserted a CD, and am back to the errors like:

Feb 5 10:21:47 bilin1 kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0
action 0x2 frozen
Feb 5 10:21:47 bilin1 kernel: ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0
tag 0 cdb 0x28 data 131072 in
Feb 5 10:21:47 bilin1 kernel: res 40/00:02:00:0c:00/00:00:00:00:00/a0
Emask 0x4 (timeout)
Feb 5 10:21:47 bilin1 kernel: ata1: soft resetting port
Feb 5 10:21:47 bilin1 kernel: ata1.00: configured for UDMA/25
Feb 5 10:21:47 bilin1 kernel: ata1: EH complete
Feb 5 10:22:17 bilin1 kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0
action 0x2 frozen
Feb 5 10:22:17 bilin1 kernel: ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0
tag 0 cdb 0x28 data 131072 in
Feb 5 10:22:17 bilin1 kernel: res 40/00:02:00:0c:00/00:00:00:00:00/a0
Emask 0x4 (timeout)
Feb 5 10:22:17 bilin1 kernel: ata1: soft resetting port
Feb 5 10:22:18 bilin1 kernel: ata1.00: configured for UDMA/25
Feb 5 10:22:18 bilin1 kernel: ata1: EH complete
Feb 5 10:22:48 bilin1 kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0
action 0x2 frozen
Feb 5 10:22:48 bilin1 kernel: ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0
tag 0 cdb 0x28 data 131072 in
Feb 5 10:22:48 bilin1 kernel: res 40/00:02:00:0c:00/00:00:00:00:00/a0
Emask 0x4 (timeout)
Feb 5 10:22:48 bilin1 kernel: ata1: soft resetting port
Feb 5 10:22:48 bilin1 kernel: ata1.00: configured for UDMA/25
Feb 5 10:22:48 bilin1 kernel: ata1: EH complete
Feb 5 10:23:18 bilin1 kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0
action 0x2 frozen
Feb 5 10:23:18 bilin1 kernel: ata1.00: cmd a0/01:00:00:00:00/00:00:00:00:00/a0
tag 0 cdb 0x28 data 131072 in
Feb 5 10:23:18 bilin1 kernel: res 40/00:02:00:0c:00/00:00:00:00:00/a0
Emask 0x4 (timeout)
Feb 5 10:23:18 bilin1 kernel: ata1: soft resetting port
Feb 5 10:23:19 bilin1 kernel: ata1.00: configured for UDMA/25
Feb 5 10:23:19 bilin1 kernel: sr 2:0:0:0: [sr0] Result: hostbyte=DID_OK
driverbyte=DRIVER_SENSE,SUGGEST_OK
Feb 5 10:23:19 bilin1 kernel: sr 2:0:0:0: [sr0] Sense Key : Aborted Command
[current] [descriptor]
Feb 5 10:23:19 bilin1 kernel: Descriptor sense data with sense descriptors (in
hex):
Feb 5 10:23:19 bilin1 kernel: 72 0b 00 00 00 00 00 0e 09 0c 00 00 00 02
00 00
Feb 5 10:23:19 bilin1 kernel: 00 0c 00 00 a0 40
Feb 5 10:23:19 bilin1 kernel: sr 2:0:0:0: [sr0] Add. Sense: No additional sense
information
Feb 5 10:23:19 bilin1 kernel: end_request: I/O error, dev sr0, sector 232
Feb 5 10:23:19 bil...

[Alex Loes (alex-loes)]

I have tested ubuntu8.04 alpha 6 on the DELL. Nothing works. The system always hangs on the same place.

Al

[Alex Loes (alex-loes)]

The alternate version hangs at
Retrieving binutils-static-udeb

[Pascal de Bruijn (pmjdebruijn)]

I can confirm this issue with the Final release of Ubuntu 8.04 LTS Server edition on a HP DL380 G2 server.

The HP DL380 G2 server also has a ServerWorks chipset:

00:00.0 Host bridge: Broadcom CNB20HE Host Bridge (rev 23)
00:00.1 Host bridge: Broadcom CNB20HE Host Bridge (rev 01)
00:00.2 Host bridge: Broadcom CNB20HE Host Bridge (rev 01)
00:00.3 Host bridge: Broadcom CNB20HE Host Bridge (rev 01)
00:0f.0 ISA bridge: Broadcom OSB4 South Bridge (rev 51)
00:0f.1 IDE interface: Broadcom OSB4 IDE Controller
00:0f.2 USB Controller: Broadcom OSB4/CSB5 OHCI USB Controller (rev 04)

My installer also hangs at "Retreiving binutils-static-udeb".

It seems I just can't install 8.04 LTS on my server. I hope this will be fixed in 8.04.1.

[Pascal de Bruijn (pmjdebruijn)]

Btw, I tried the libata.pata_dma=1 and =0 parameters, somehow with both parameters the Installer failed to find my CD-ROM drive entirely.

[Dale E. (rusty-bronco)]

Pascal, QUOTE=My installer also hangs at "Retreiving binutils-static-udeb" /QUOTE (also should be the same with hangs at "libc6-udeb")
try and update the firmware on your dvd/cd-rom I "believe" that is the problem I have on my compaq dl380-g1 server with the same hang problem
on a teac cd224e cd-rom.
https://forums11.itrc.hp.com/service/forums/questionanswer.do?admit=109447626+1209672583478+28353475&threadId=1013991

I report back if it works or not.
Dale

[Dale E. (rusty-bronco)]

also read http://ubuntuforums.org/showthread.php?p=2880515#post2880515
and http://ubuntuforums.org/showthread.php?p=4855286#post4855286

[Pascal de Bruijn (pmjdebruijn)]

I don't have the TEAC drive.

And I succesfully installed Debian (2.6.18) onto, without any weird parameters.

This issue is Ubuntu specific, or at least kernel 2.6.24 specific.

[pdragon (pdragon)]

Reporting the same error on my Poweredge 2500. Was driving me nuts thinking my optical drive was bad, so i swapped it out and had the same error. Then had me thinking the cable or motherboard plug was bad. But did a search and found this bug and it's exactly what's happening to me. The 6.06 CD still boots and works fine, but 7.10 and 8.04 both fail (don't have a 7.04 disk to try).

I have 6.06 installed on my server now. Tried doing an LTS to LTS update via the update manager, but that's broken as well (https://bugs.launchpad.net/ubuntu/+source/update-manager-core/+bug/228849). So tried to backup and reload from scratch and now this stopped me.

So, I'm stuck with 6.06 until either update-manager-core is fixed or this bug is fixed. That or it's time for a new server later this year.

[Simon Andrews (simon-andrews)]

As a ray of hope on this - I've had the same problem on Fedora 8 (see earlier notes), but Fedora put in a kernel option to work round the problems in the ATA driver.

Fedora 9 was released last week with a 2.6.25 kernel, and this boots on my 2500 without any special kernel flags, so it seems that at least the upstream kernel has a fix in place for this issue, and that hopefully it will permeate down to the next release of Ubuntu.

[Simon (simon-redhat-bugs)]

I've just upgraded this server to Fedora 9 and everything is working again. The
install media boots without the need for additional kernel options and CDs mount
reliably in Gnome once the machine was upgraded. I haven't checked back to see
if any of the updates to F8 made the drive work there as well, but since I'm not
going to be able to test an older version now I'll close the bug as resolved.

[Alexander Frolushkin (hokum)]

Confirm this on 8.04.
Ubuntu server cd, installer hangs on binutils-static-udeb

[Pascal de Bruijn (pmjdebruijn)]

Can this be targetted for 8.04.1? Which is only a month or so away...

This is a critical issue, because I can't complete install without it. As long as this isn't fixed, I'm stuck on Debian.

[Pascal de Bruijn (pmjdebruijn)]

BTW, 2.6.25 seems to include a whole range of serverworks related fixes.

[Pascal de Bruijn (pmjdebruijn)]

I'm not a kernel-hacker, but, as claimed on the RedHat bugzilla, this may resolve the issue:
http://lisa.ines.ro/git/linux-2.6/diff/?id=36beb82390235236c60eb97ca526b1cad97e2df3&id2=152af05cc85119d294b977ab4de07a781795c298

If custom install images (with this kernel fix) are made available, I'd be more than happy to test them.

[Eladon (regs8865)]

Confirmed same problem, I noticed this issue a year and a half ago, never did hear any solutions:
http://ubuntuforums.org/showthread.php?p=2523802#post2523802

[Pascal de Bruijn (pmjdebruijn)]

@Dale:

I fully updated my server firmware before previously loading it with Debian Etch (which installed just fine!).

I don't have the TEAC drive, but HL-DT-STDVD-ROM GDR-8084N.

[Mark Favas (mark-favas)]

I'd really like to run Ubuntu server 8.04 on a Dell Poweredge 2500, and it would be great if it could be fixed for 8.04.1 - however, I see no indication that it will be. So I'm going to have to install FreeBSD.

[Barry Staes (barrystaes)]

Experiencing the same problem. Meh, i'll run Ubuntu Server virtual then.

[gotee12 (gotee12)]

I'm experiencing this same issue on a Compaq DL380 G2 with a Compaq SmartArray 5i controller. I'm starting the install with Expert Mode, Noapic, Noapci options enable.

[pdragon (pdragon)]

Has anyone tried a 8.04.1 disk to see if it was fixed in the point release? I haven't had the chance to myself and don't know when I will in the near future.

[Pascal de Bruijn (pmjdebruijn)]

@gotee12, the SmartArray 5i has nothing to do with this, as it only has the disks connected to it. The CD-ROM is connected via the Broadcom chipset.

[gotee12 (gotee12)]

@pdragon, I get the same results from 8.04.1...

@Pascal, not to start a shouting match, but my problems don't start until the installer begins to copy files to the RAID array. There's a lot of posts on the Ubuntu forums concerning which install options to use and other ideas (even custom ISO's) for these Compaq DL 3xx's. All of which I've tried, all of which didn't work for me. I don't appear to have these install hang issues until files begin to copy to the array, hence why I included that info in my post...

[Manty01Actual (manticoreinternational)]

Well, I found you all at last. Here goes. My partner in crime and I have hit the same exact problem, even going so far now, several times of formatting the SCSI's and now nothing will install on the PE 2500. I went so far as to request the Ubuntu 8.04 Server LTS disk from the lab itself, (thanks guys for getting that here in less than 2 weeks) anyway, same thing. It executes after keyboard layout, then hits 2% binutils-static-udeb, and crashes. Goes so far as to say that the Ubuntu Labs disk they sent me failed it's md5 checksum, just like the last 12 attempts. Need to get this going asap, probably going to throw in the towel and go with Fedora 9. I'm a bulldog however, and will not let this bone go until it's fixed, even if I am running another server OS, Any suggestions?

[Pascal de Bruijn (pmjdebruijn)]

@Manty01Actual, this has nothing to do with your SCSI. This is just a bug in the Broadcom PATA chipset driver.

[Pascal de Bruijn (pmjdebruijn)]

Installing Ubuntu 8.04.1 LTS via PXE/TFTPboot works just fine on my Compaq ProLiant DL380 G2. After the install I don't need the CD-ROM drive anyways.

[Manty01Actual (manticoreinternational)]

I'm not running Broadcom, this beast for some odd reason has the Intel one.
Anyway, I went to Dell website and it looks like I have to do an entire
firmware update and BIOS update on the machine for it to accept any of the
Linux shell. It was updated previously, but it was only one BIOS update and
the previous owner was updating it with Windows Server 2003 firmware. I had
to make about 12 disks and floppys, but I think I got this licked now. I'm
doing firmware update for RedHat now, so I'll keep you guys posted.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Pascal de Bruijn
Sent: Sunday, July 13, 2008 3:38 AM
To: <email address hidden>
Subject: [Bug 148466] Re: Won't boot on a DELL Poweredge 2500

@Manty01Actual, this has nothing to do with your SCSI. This is just a
bug in the Broadcom PATA chipset driver.

--
Won't boot on a DELL Poweredge 2500
https://bugs.launchpad.net/bugs/148466
You received this bug notification because you are a direct subscriber
of the bug.

Status in DRU - Disc Remastering Utility: New
Status in "linux" source package in Ubuntu: New
Status in "linux-source-2.6.22" source package in Ubuntu: Confirmed
Status in "linux-source-2.6.22" source package in Fedora: Fix Released

Bug description:
Since Kubuntu 7.04, the image cd has problems in a specific point to read
from cd:
There's a kernelmessage appearing saying an error with squashfs.
It reports an Buffer I/O Error on device sr0 , logical block 272380 to .....

After a while, the screen turns black.
I use the livecd.

PowerEdge 2500, 1000MHz CPU

I will be very happy to any suggestions

Al

[Manty01Actual (manticoreinternational)]

I'm actually doing a clean update and install, so this might be the best way
to go, simply format the drives, go to the Dell website, btw, my warranty
ran out 4-5 years ago, but tell everyone to go ahead and go over there and
input their service ticket number at that target field, they still have all
of my data on file, and if everyone got theirs around the same timeframe,
everyones data should still be there. It even has the previous update file
letting you know what was installed then, absolutely vital tool there.

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Pascal de Bruijn
Sent: Sunday, July 13, 2008 3:38 AM
To: <email address hidden>
Subject: [Bug 148466] Re: Won't boot on a DELL Poweredge 2500

@Manty01Actual, this has nothing to do with your SCSI. This is just a
bug in the Broadcom PATA chipset driver.

--
Won't boot on a DELL Poweredge 2500
https://bugs.launchpad.net/bugs/148466
You received this bug notification because you are a direct subscriber
of the bug.

Status in DRU - Disc Remastering Utility: New
Status in "linux" source package in Ubuntu: New
Status in "linux-source-2.6.22" source package in Ubuntu: Confirmed
Status in "linux-source-2.6.22" source package in Fedora: Fix Released

Bug description:
Since Kubuntu 7.04, the image cd has problems in a specific point to read
from cd:
There's a kernelmessage appearing saying an error with squashfs.
It reports an Buffer I/O Error on device sr0 , logical block 272380 to .....

After a while, the screen turns black.
I use the livecd.

PowerEdge 2500, 1000MHz CPU

I will be very happy to any suggestions

Al

[gotee12 (gotee12)]

Just to throw this out there...

Whereas Ubuntu 8.04 Server Edition (or 6.10, 7.10, 8.04.1 for that matter), would not install on my Compaq DL 380 G2, Debian 4.0 will.

I have installed Debian 4.0 flawlessly via CD (both via full CD install and the smaller net install) onto two DL 380's with duplicate hardware/firmware. And since Ubuntu is built off of Debian, it's pretty easy to get used to if you're already very comfortable with working in Ubuntu.

[Pascal de Bruijn (pmjdebruijn)]

@gotee12, I ran Debian 4.0 before as well, it has an ancient 2.6.18 kernel, which does not have the Broadcom PATA regression yet.

[yaplej (yaplej)]

I also found this to effect Dell 1550s too both in Fedora 8 Live CD, and Ubuntu 8.04 Server Edition. I have not tried Ubuntu 8.04.1 Server Edition yet.

[Manty01Actual (manticoreinternational)]

Same thing happe

Clayton Struthers
Founder and Director
Manticore International, LLC

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
yaplej
Sent: Tuesday, July 15, 2008 12:49 PM
To: <email address hidden>
Subject: [Bug 148466] Re: Won't boot on a DELL Poweredge 2500

I also found this to effect Dell 1550s too both in Fedora 8 Live CD, and
Ubuntu 8.04 Server Edition. I have not tried Ubuntu 8.04.1 Server
Edition yet.

--
Won't boot on a DELL Poweredge 2500
https://bugs.launchpad.net/bugs/148466
You received this bug notification because you are a direct subscriber
of the bug.

Status in DRU - Disc Remastering Utility: New
Status in "linux" source package in Ubuntu: New
Status in "linux-source-2.6.22" source package in Ubuntu: Confirmed
Status in "linux-source-2.6.22" source package in Fedora: Fix Released

Bug description:
Since Kubuntu 7.04, the image cd has problems in a specific point to read
from cd:
There's a kernelmessage appearing saying an error with squashfs.
It reports an Buffer I/O Error on device sr0 , logical block 272380 to .....

After a while, the screen turns black.
I use the livecd.

PowerEdge 2500, 1000MHz CPU

I will be very happy to any suggestions

Al

[Manty01Actual (manticoreinternational)]

Same thing happened with the 8.04.1 edition

Clayton Struthers
Founder and Director
Manticore International, LLC

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
yaplej
Sent: Tuesday, July 15, 2008 12:49 PM
To: <email address hidden>
Subject: [Bug 148466] Re: Won't boot on a DELL Poweredge 2500

I also found this to effect Dell 1550s too both in Fedora 8 Live CD, and
Ubuntu 8.04 Server Edition. I have not tried Ubuntu 8.04.1 Server
Edition yet.

--
Won't boot on a DELL Poweredge 2500
https://bugs.launchpad.net/bugs/148466
You received this bug notification because you are a direct subscriber
of the bug.

Status in DRU - Disc Remastering Utility: New
Status in "linux" source package in Ubuntu: New
Status in "linux-source-2.6.22" source package in Ubuntu: Confirmed
Status in "linux-source-2.6.22" source package in Fedora: Fix Released

Bug description:
Since Kubuntu 7.04, the image cd has problems in a specific point to read
from cd:
There's a kernelmessage appearing saying an error with squashfs.
It reports an Buffer I/O Error on device sr0 , logical block 272380 to .....

After a while, the screen turns black.
I use the livecd.

PowerEdge 2500, 1000MHz CPU

I will be very happy to any suggestions

Al

[Frank Hieber (ztirffritz)]

I thought I was going bonkers. I've downloaded and burned 8.04 LTS about 5 times. I even requested the CD from Canonical. No dice. Glad to see that I'm not crazy...at least not about this.

[Manty01Actual (manticoreinternational)]

Aye, I have it on good authority that this is a PE2500 issue, and that
ubuntu has given it a mid level priority to address. RH may have already
addressed it though, check that.

Clayton W. Struthers
Founder and Director
Manticore International, LLC

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Frank Hieber
Sent: Wednesday, August 13, 2008 12:24 PM
To: <email address hidden>
Subject: [Bug 148466] Re: Won't boot on a DELL Poweredge 2500

I thought I was going bonkers. I've downloaded and burned 8.04 LTS about 5
times. I even requested the CD from Canonical. No dice. Glad to see that
I'm not crazy...at least not about this.

--
Won't boot on a DELL Poweredge 2500
https://bugs.launchpad.net/bugs/148466
You received this bug notification because you are a direct subscriber of
the bug.

Status in DRU - Disc Remastering Utility: New Status in "linux" source
package in Ubuntu: New Status in "linux-source-2.6.22" source package in
Ubuntu: Confirmed Status in "linux-source-2.6.22" source package in Fedora:
Fix Released

Bug description:
Since Kubuntu 7.04, the image cd has problems in a specific point to read
from cd:
There's a kernelmessage appearing saying an error with squashfs.
It reports an Buffer I/O Error on device sr0 , logical block 272380 to .....

After a while, the screen turns black.
I use the livecd.

PowerEdge 2500, 1000MHz CPU

I will be very happy to any suggestions

Al

[Leann Ogasawara (leannogasawara)]

Hi All,

As from all the comments made here, it unfortunately looks like this is still unresolved for Hardy. There were comments though that the 2.6.25 kernel may have introduced fixes for this issue. The upcoming Intrepid Ibex 8.10 is actively being developed and contains an 2.6.26 based kernel. I'm curious if anyone would be willing to test the latest Alpha for Intrepid and confirm if this issue will at least be resolved for the upcoming release - http://www.ubuntu.com/testing . You should be able to test via a LiveCD. If this issue is resolved for Intrepid, hopefully we can then try to focus on isolating the patch(es) which resolve this issue and see if they will qualify for a Stable Release Update for Hardy. Please let us know your results if you are able to test. Thanks.

[Manty01Actual (manticoreinternational)]

I cc'd the remarks to my SysAdmin, we got the PE2500 up aqnd running again,
with Windows 2000 Server, but I am curious, is the issue everyone is running
into the same as the one him and I fixed? We kept getting the error that
the computer couldn't detect any of the SCSI drives, and through process of
elimination, we arrived at what we did. What we ended up having to do was
insert the 3rd party driver disk on the 3.5" 5 times, but we successfully
got the machine to get all of the SCSI's going and we went from there to
reinstall the original OS. Give that a try and let me know if that fixes
it, we simply didn't reinstall 8.04 Server, so I'm curious to see if that in
fact fixes the problem. Hehe, I wouldn't mind authoring the solution, but
credit goes to my SysAdmin as well, since we both arrived at the conclusion
at the same time.

Clayton W. Struthers
Founder and Director
Manticore International, LLC

-----Original Message-----
From: <email address hidden> [mailto:<email address hidden>] On Behalf Of
Leann Ogasawaraough
Sent: Thursday, August 14, 2008 5:32 PM
To: <email address hidden>
Subject: [Bug 148466] Re: Won't boot on a DELL Poweredge 2500

Hi All,

As from all the comments made here, it unfortunately looks like this is
still unresolved for Hardy. There were comments though that the 2.6.25
kernel may have introduced fixes for this issue. The upcoming Intrepid Ibex
8.10 is actively being developed and contains an 2.6.26 based kernel. I'm
curious if anyone would be willing to test the latest Alpha for Intrepid and
confirm if this issue will at least be resolved for the upcoming release -
http://www.ubuntu.com/testing . You should be able to test via a LiveCD.
If this issue is resolved for Intrepid, hopefully we can then try to focus
on isolating the patch(es) which resolve this issue and see if they will
qualify for a Stable Release Update for Hardy. Please let us know your
results if you are able to test.
Thanks.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

--
Won't boot on a DELL Poweredge 2500
https://bugs.launchpad.net/bugs/148466
You received this bug notification because you are a direct subscriber of
the bug.

Status in DRU - Disc Remastering Utility: New Status in "linux" source
package in Ubuntu: Incomplete Status in "linux-source-2.6.22" source package
in Ubuntu: Confirmed Status in "linux-source-2.6.22" source package in
Fedora: Fix Released

Bug description:
Since Kubuntu 7.04, the image cd has problems in a specific point to read
from cd:
There's a kernelmessage appearing saying an error with squashfs.
It reports an Buffer I/O Error on device sr0 , logical block 272380 to .....

After a while, the screen turns black.
I use the livecd.

PowerEdge 2500, 1000MHz CPU

I will be very happy to any suggestions

Al

[Frank Hieber (ztirffritz)]

My Dell PowerEdge 25000, Dual CPU 1GHz, RAID-5 installed Breezy with no problems. I upgraded to Gutsy, with no problems...I was feeling brash, so I went for Hardy and fell on my face. It kept telling me over and over that it couldn't detect the SCSI drives, then after 2 or 3 tries it would say 'disc hung?'. I'm downloading 8.10 to test it. It is an old decommissioned box anyway, so if it bombs on me it is no big deal. I'll use it as a Guinea Pig. I don't often have a way to help the cause, so this will be my small contribution.

[Frank Hieber (ztirffritz)]

8.10 seems to have fixed my problem. It installed without a glitch. I like that they also include an option for Samba, mail, DNS, and OpenSSH in addition to LAMP.

[yaplej (yaplej)]

I cannot for anything get the cd to pass the integrity check. It keeps failing on ./pool/main/l/linux/linux-headers-2.6.26-5.15_i386.def. I have tried burning the cd three times each at different speeds, and programs. The CD image passes the MD5 check too.

I have tried to verify on two different systems. A dell 1550, and my desktop.Not sure whats up with that.

[Leann Ogasawara (leannogasawara)]

Hi Frank,

Thanks for testing Intrepid and the feedback. I'm going to tentatively mark this "Fix Released" against Intrepid based on your remarks. So now the question is how much interest do you have in trying to isolate the patch(es) to see if they'll qualify for a Stable Release Update for Hardy. You noted this was a decomissioned box so I'm not sure how much interest/time you have to investigate. Let me know, it will involve needing to perform a git-bisect and likely multiple kernel rebuilds. Thanks.

[Frank Hieber (ztirffritz)]

I don't think that I know enough to do all of that. If you want to give me
VERY specific step-by-step instructions I'll do it, but I won't be able to
do it otherwise. Downloading and burning an ISO CD is easy. Compiling my
own custom versions of Ubuntu is probably a little over my head. Ok, ALOT
over my head. I actually have 2 PE2500 servers available that I can use.
Let me know if you're willing to help me. I'll do anything I can to help,
but really the only thing that I'd be providing would be the hardware. I
don't have the brains for it yet.

On Fri, Aug 22, 2008 at 3:49 PM, Leann Ogasawara <email address hidden> wrote:

> Hi Frank,
>
> Thanks for testing Intrepid and the feedback. I'm going to tentatively
> mark this "Fix Released" against Intrepid based on your remarks. So now
> the question is how much interest do you have in trying to isolate the
> patch(es) to see if they'll qualify for a Stable Release Update for
> Hardy. You noted this was a decomissioned box so I'm not sure how much
> interest/time you have to investigate. Let me know, it will involve
> needing to perform a git-bisect and likely multiple kernel rebuilds.
> Thanks.
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Fix Released
>
> ** Changed in: linux-source-2.6.22 (Ubuntu Hardy)
> Status: New => Invalid
>
> ** Changed in: linux-source-2.6.22 (Ubuntu)
> Status: Confirmed => Won't Fix
>
> --
> Won't boot on a DELL Poweredge 2500
> https://bugs.launchpad.net/bugs/148466
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
Frank Hieber

Mac OS X...because making UNIX user-friendly was easier than fixing Windows.

[Tim Howard (mexeled)]

Confirmed for (not alternative) 8.04.1 (just wrote a cd, in fact, I wrote 2 cd's thinking the first was flawed).

Tried to install and it hangs at "Retrieving: binutils-static-udeb".

PowerEdge 2500, I think we have 1 processor and 2-4 raid drives in it currently.
I'm not well enough inclined to peek through all the comments, is there a fix for this yet?

[Tim Howard (mexeled)]

I was able to get it installed using the mini iso for 8.04.

[shadowayex (cooltrainer-2001)]

Alright, you can probably guess, same problem here. I burnt and redownloaded the ISO file at least 17 times, hoping for something to work. I would rather not wait for a long time. Is there something I can do now to get it to install, or something I can do to quicken the fix?

[Dave Penn (djpenn3-pennsive)]

I've experienced the same problem with Hardy 8.04.1 Server on a Dell Poweredge 2500 when installing from an ISO CD using the server's own CD-ROM drive. Out of desperation, I installed a Promise IDE controller and connected a standard desktop IDE CD-ROM drive to its cable and booted/installed from that and everything worked perfectly. I haven't since tried reading a disk from the server's own CD-ROM drive using the freshly installed OS, so unfortunately I can't state if it's a CD-ROM or interposer problem that afflicts the OS or just the installer. Hope this is of some help diagnosing the problem. Keep the faith!

[paul short (paul-short-circuits)]

Same experience as Mr. Penn. Installed a SIIG IDE controller and cd rom. Hardy 8.04.1 installed flawlessly.

[Launchpad Janitor (janitor)]

Per a decision made by the Ubuntu Kernel Team, bugs will longer be assigned to the ubuntu-kernel-team in Launchpad as part of the bug triage process. The ubuntu-kernel-team is being unassigned from this bug report. Refer to https://wiki.ubuntu.com/KernelTeamBugPolicies for more information. Thanks.

[MaestroTech (maestrotech)]

Fast forward 4 months later. I'm trying to install Ubuntu 8.10 on a PowerEdge Server. It got errors on the install, but I was able to install. The install completed. However, when I reboot to start the OS, I get the error "Error Loading Operating System".

[cintaroja (cintaroja)]

Another one. Confirmed this for a Dell Poweredge 2550 and Ubuntu 8.04.2 LTS. The istallation hangs in "Retrieving: binutils-static-udeb". I'm going to try with the Mini, but I was installing this because of the LAMP easy installation.

[MaestroTech (maestrotech)]

Ubuntu 6.06 LTS installs PERFECTLY on the Dell PowerEdge 2550. I'm going to go with this since 6.06 is supported until 2012. It would be nice to be able to upgrade to another LTS version in the next 2-3 years. :-)

[Barry Staes (barrystaes)]

Just wanted to report;
Ubuntu 9.04 Desktop runs perfect on my Dell PowerEdge 2500 !
Have not tried the server edition yet.

About installing; it might appear slow or hanging, but it picks up again.
Mind raid scrubbing, it slows everything down for the first hour or so.

[dvb_mythtv (matthew-stavert)]

I tried:

- 8.04.3 - Server
- 9.04 - Desktop
-tried using smart bios

Please, pleasse fix this for future iterations, as many people are still using mid-aged dell servers at work for many things...such as moodle.

I am going to try Ubuntu 9.04 desktop next, out of complete desperation.

[dvb_mythtv (matthew-stavert)]

Barryke, how did you get Ubuntu Desktop 9.04 to install...mine freezes.

[hsand01 (h-sand01)]

I found a rather simple work around for Ubuntu 9.10 Server on my PowerEdge 2450.

1. Burn Ubuntu 9.10 Desktop to a cd
2. Download Ubuntu 9.10 Server and save the iso where you will be able to access it from within a live session
3. Boot your regular computer to an Ubuntu Desktop live session and create a USB boot disk with the iso of Ubuntu Server (Use the "Make a USB Startup Disk" tool)
4. Burn Ubuntu 9.10 Server to a cd
5. Plug your newly created USB boot disk into to the server
6. Boot the server with the Ubuntu Server cd
7. Press F6 to add "noprompt cdrom-detect/try-usb=true" to the beginning of the Install Ubuntu Server boot command
8. Install

This ran the installation off the usb drive instead of the cd and in avoided all the errors.

[Tim Howard (mexeled)]

I was able to install Ubuntu Server 9.10 (again) on my PE2500 using the method described above, only skipping the use of the Live session (substituted by my desktop computer).

[hsand01 (h-sand01)]

Found another workaround that should work with any live usb drive. I used the PLoP boot cd to boot a live fedora image.

[Pascal de Bruijn (pmjdebruijn)]

Has anybody tested this on Lucid yet?

[Corporal Grenwick (corporalgrenwick)]

Still broken on Lucid x86 install, but the USB stick workaround worked on my Dell PowerEdge 2450.

[dazza5000 (darran-kelinske)]

Any luck on 10.10 Alpha3?

[slumbergod (slumbergod)]

tried lucid minimal cd iso AND maverick netinst daily (post-beta release).
Both hang while downloading binutils-static-udeb.
I get as far as 1% then network activity halts and nothing changes.

I am trying to install on virtualbox.