[SATELLITE P875, Realtek ID 280, Speaker, Internal] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Fix Released
|
Medium
|
David Henningsson |
Bug Description
Hi,
I purchased a new PC yesterday and had installed Ubuntu 12.04, 64 bit desktop on it. There is no sound at all from the speakers, but the head phone jack does provide sound, which is a shame because the internal speakers do sound quite good under Windows and would like them working in Ubuntu.
How to reproduce:
Search for the "Sound" program in Unity and execute
The listed sound card should be:
Output = Analogue Output (Buitin Audio)
Ensure the output is not muted (check box is clear)
Press the "Test Sound" button, which opens a new window with two "Test" buttons, for front left and front right.
With the head phones connected, I can hear the voice say "Front Left" and "Front Right". Without the headphones connected, no sound.
The sounds in the "Sound Effects" tab also work with the headphones connected, but not without, but I suppose that is to be expected.
I have included details that may be relevant, please let me know if you need anything further, many thanks...
Richard.
richard@
alsa-base:
Installed: 1.0.25+
Candidate: 1.0.25+
Version table:
*** 1.0.25+
500 http://
100 /var/lib/
richard@
richard@
pulseaudio:
Installed: 1:1.1-0ubuntu15.1
Candidate: 1:1.1-0ubuntu15.1
Version table:
*** 1:1.1-0ubuntu15.1 0
500 http://
100 /var/lib/
1:
500 http://
richard@
Output from alsa-info.sh is attached.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+
ProcVersionSign
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelMo
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xda710000 irq 46'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0280,
Controls : 11
Simple ctrls : 5
Date: Sun Jun 24 01:59:16 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
PackageArchitec
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_
1825 richard F.... pulseaudio
PID ACCESS COMMAND
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [SATELLITE P875, Realtek ID 280, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/20/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: 1.20
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: MP
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.name: SATELLITE P875
dmi.product.
dmi.sys.vendor: TOSHIBA
Related branches
tags: | added: patch |
Changed in linux (Ubuntu): | |
importance: | Undecided → Medium |
Hi Richard!
It seems you have a new chip (ALC280) which is not yet supported by kernel driver.
I've written a small patch to enable it. Can you test it and see if all inputs and outputs work correctly?
(I see you have a subwoofer, not sure if that one will work correctly)
Please do the following:
1) Download and install the attached deb package
2) Reboot
3) Test
Thanks!