No sound with Toshiba P850-132 laptop

Bug #1008969 reported by Lars J. Stenberg
30
This bug affects 5 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi
I have recently bought a Toshiba P850-132 laptop and configured dual boot Win7 and Ubuntu 12.04 LTS. The sound card works fine in Win7 but no sound in 12.04 (mute unchecked, channels checked w/ alsamixer)

cat /proc/asound/card*/codec\#*|grep -i codec reveals:

Codec: Realtek ID 280
Codec: Inel PantherPoint HDMI

This seems to point at Realtek ALC280 is not supported (yet) !? - any ways to fix this?
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu8
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: HDA Generic [HDA Generic]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ljs 1835 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf7f10000 irq 46'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0280,1179fb04,00100003 HDA:80862806,1179fb30,00100000'
   Controls : 10
   Simple ctrls : 4
CheckboxSubmission: b576a252873643c7325751dd6fee3642
CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
DistroRelease: Ubuntu 12.04
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Package: alsa-driver (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=da_DK.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
Tags: precise
Uname: Linux 3.2.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 04/06/2012
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.30
dmi.board.asset.tag: *
dmi.board.name: QFKAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr1.30:bd04/06/2012:svnTOSHIBA:pnSATELLITEP850:pvrPSPKAE-00E001N5:rvnTOSHIBA:rnQFKAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: SATELLITE P850
dmi.product.version: PSPKAE-00E001N5
dmi.sys.vendor: TOSHIBA

Revision history for this message
papukaija (papukaija) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 1008969

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: precise
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
summary: - No sound Toshiba P850-132 laptop runnig Ubuntu 12.04
+ No sound with Toshiba P850-132 laptop
Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : AlsaDevices.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : AplayDevices.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : BootDmesg.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : Card0.Codecs.codec.3.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : PciMultimedia.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Lars J. Stenberg (sq2d3-tfrs-natyy) wrote : PulseList.txt

apport information

Revision history for this message
papukaija (papukaija) wrote :

Thanks for providing the requested information.

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
Revision history for this message
Baran Topal (jazziiilove) wrote :

Hi there;

I am planning to buy this model, is this problem resolved?

Moreover; is this only Ubuntu 12.04 LTS related, it may inappropriate, sorry if it's, is the reproduced in other ubuntu versions? What do you reckon?

Regards.

Revision history for this message
Daniel Letzeisen (dtl131) wrote :

See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1017017
Support for Realtek ALC280 codec was just added to ALSA git repository, so this bug should be fixed.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Waraqa (waraqa) wrote :

Hi Dave,
The fix provided for #1017017 doesn't work for me on Satellite P850-B236 although they seem to use same chip. So, this bug is not a duplicate of that bug. We still need a fix for this model.

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