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Bug #1220426
Comment #74

Comment 74 for bug 1220426

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Flávio Augusto Ribeiro de Faria (flavioarfaria) wrote on 2014-08-08: Re: [Bug 1220426] Re: [nvidia-prime]Freeze while using touchpad

#74

Raja, you can also add Dell Vostro 3300 to this list.

On Fri, Aug 8, 2014 at 7:01 AM, Raja <email address hidden> wrote:

> Hi All,
>
> This is Raja from NVIDIA-Linux support team.
>
> Can someone share the exact repro steps to reproduce this issue?
>
> Also, Please do share the nvidia-bug report by triggering the nvidia-
> bug-report.sh from root user.
>
> Here the notebook list, what we grep from this thread. Will try on one
> of the available notebook.
>
> Acer Aspire 5750G
> Acer E1-570G
> Acer V3-571G
> ASUS B400VC
> ASUS G750JM
> ASUS N43SL
> ASUS N46VM
> ASUS K53S
> ASUS K53SC
> ASUS K53SV
> ASUS K55VD
> ASUS N550JK
> ASUS N56JR
> ASUS S550C
> ASUS UX32VD
> ASUS X75V
> Clevo W230ST
> Dell M3800
> HP ENVY TS 15
> Lenovo G700
> Lenovo G710
> Lenovo Ideapad U410
> Lenovo Thinkpad T430
> MSI CX61 2PC
> Packard Bell EASYNOTE ENTV 11
> Samsung Chronos 17"
> Toshiba Satellite S50-A
> Toshiba Satellite S55
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1220426
>
> Title:
> [nvidia-prime]Freeze while using touchpad
>
> Status in “nvidia-graphics-drivers-319” package in Ubuntu:
> Triaged
> Status in “nvidia-graphics-drivers-331” package in Ubuntu:
> Triaged
> Status in “nvidia-prime” package in Ubuntu:
> Triaged
>
> Bug description:
> I'm using an Optimus laptop (Asus N43SL)
> nvidia-prime is installed, so my nvidia dedicated graphics card (GT
> 540m) is in use.
>
> Once in a while, my screen will freeze, only when I use my touchpad.
> This does not happen with my USB mouse.
> This does not happen either when I uninstall nvidia-prime and use my
> intel integrated graphics (HD3000).
>
> I can temporarily solve the issue by doing a VT switch.
>
>
> In the attached Xorg.0.log, you can see "synaptics: ETPS/2 Elantech
> Touchpad: touchpad found" each time I did a VT switch and regained control.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-319/+bug/1220426/+subscriptions
>

Raja, you can also add Dell Vostro 3300 to this list.

On Fri, Aug 8, 2014 at 7:01 AM, Raja <rts@nvidia.com> wrote:

> Hi All,
>
> This is Raja from NVIDIA-Linux support team.
>
> Can someone share the exact repro steps to reproduce this issue?
>
> Also, Please do share the nvidia-bug report by triggering the nvidia-
> bug-report.sh from root user.
>
> Here the notebook list, what we grep from this thread. Will try on one
> of the available notebook.
>
> Acer Aspire 5750G
> Acer E1-570G
> Acer V3-571G
> ASUS B400VC
> ASUS G750JM
> ASUS N43SL
> ASUS N46VM
> ASUS K53S
> ASUS K53SC
> ASUS K53SV
> ASUS K55VD
> ASUS N550JK
> ASUS N56JR
> ASUS S550C
> ASUS UX32VD
> ASUS X75V
> Clevo W230ST
> Dell M3800
> HP ENVY TS 15
> Lenovo G700
> Lenovo G710
> Lenovo Ideapad U410
> Lenovo Thinkpad T430
> MSI CX61 2PC
> Packard Bell EASYNOTE ENTV 11
> Samsung Chronos 17"
> Toshiba Satellite S50-A
> Toshiba Satellite S55
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1220426
>
> Title:
>   [nvidia-prime]Freeze while using touchpad
>
> Status in “nvidia-graphics-drivers-319” package in Ubuntu:
>   Triaged
> Status in “nvidia-graphics-drivers-331” package in Ubuntu:
>   Triaged
> Status in “nvidia-prime” package in Ubuntu:
>   Triaged
>
> Bug description:
>   I'm using an Optimus laptop (Asus N43SL)
>   nvidia-prime is installed, so my nvidia dedicated graphics card (GT
> 540m) is in use.
>
>   Once in a while, my screen will freeze, only when I use my touchpad.
>   This does not happen with my USB mouse.
>   This does not happen either when I uninstall nvidia-prime and use my
> intel integrated graphics (HD3000).
>
>   I can temporarily solve the issue by doing a VT switch.
>
>
>   In the attached Xorg.0.log, you can see "synaptics: ETPS/2 Elantech
> Touchpad: touchpad found" each time I did a VT switch and regained control.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-319/+bug/1220426/+subscriptions
>