Comment 139 for bug 733349

@#135 about more or less technical users:

If you (Canonical) don't respect the needs of the technical users, you possibly make it more difficult to reach the 200 Million users goal: The technical users are multiplicatiors for other, less technical, "normal" users: They tell them about the possibility of another OS, they can convince them about the advantages of this OS, they can help to install and to manage the OS.
In the past, I recommended Ubuntu to friends and family and convinced quite some of them to use Ubuntu.
But now, I can't recommend Ubuntu any more. It is not just this bug, but this is symptomatic: My main argument for choosing Ubuntu was the great ability to configure it to personal needs. (One of the first things I showed to new users was the great flexibility of the old gnome panel.)
Now this argument is lost (unless you use another DE, which I do, but I'm not sure whether this is a good choice for less technical users...), Canonical-Ubuntu became a less-is-more,-take-it-or-leave-it thing, just like Mac OS.

Conclusion:
If you focus too much on less technical users, you risk to lose both technical and less technical users.