Thanks, removing the duplicate account resolved the second issue.
Regarding the first, I think it was added by the Software Centre rather than manually. On booting up this morning, the count didn't show again, so I removed the icon and added it again. The count now shows, even after rebooting.
Thanks, removing the duplicate account resolved the second issue.
Regarding the first, I think it was added by the Software Centre rather than manually. On booting up this morning, the count didn't show again, so I removed the icon and added it again. The count now shows, even after rebooting.