Ubuntu One Client

  1. Bug #530009
  2. Comment #5

Comment 5 for bug 530009

Revision history for this message
Natalia Bidart (nataliabidart) wrote :

Hi Stéphane,

Could you please comment on what actions did you perform on the Ubuntu One folder before you noticing your files were gone?

Also, could you please run the script from http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-account-info - that will give you the information that we will require to identify you and perform recovery. To run the script open a Terminal and run the following commands:

1. wget http://people.canonical.com/~roman.yepishev/ubuntuone-scripts/ubuntuone-account-info

2. python ubuntuone-account-info

Could you please provide the output of ubuntuone-account-info so that we can start recovery process.

Thank you very much!