Ubuntu One Client

  1. Bug #504664
  2. Comment #2

Comment 2 for bug 504664

Revision history for this message
Joshua Hoover (joshuahoover) wrote : Re: ubuntu one applet crashed on mouse click on icon in notification area

Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Based on the error in your syncdaemon-exceptions.log file, I think this is related to metadata somehow getting corrupted. Did you recently experience a crash while Ubuntu One was in the process of syncing files?

If you run the following from a terminal session (Applications->Accessories->Terminal) it should show the metadata or the pickle error that might help determine the cause of the problem:

python -c "import cPickle, os; print cPickle.load(open(os.path.expanduser('~/.local/share/ubuntuone/syncdaemon/vm/shares/8/a/8/8a86003d-1715-401c-8c6f-8bda6066a055'), 'r'))"

A way to recover from this, is to remove the corrupted metadata file, which will be restored on the syncdaemon startup (after connecting to the server a fetch the shares list). Run the following command from a terminal session:

rm ~/.local/share/ubuntuone/syncdaemon/vm/shares/8/a/8/8a86003d-1715-401c-8c6f-8bda6066a055

Please let me know if this helps.

Thank you,

Joshua