Syncdaemon KeyError: Ubuntu one applet crashed on mouse click on icon in notification area

[lubino]

I have no idea what was changed. A few days ago ubuntu one client worked just fine

ProblemType: Bug
.home.lubino..config.ubuntuone.ubuntuone.client.conf:
 [ubuntuone]
 connected = True
 connect = 0
 show_applet = 0
 bookmarked = True
Architecture: amd64
CrashDB: ubuntuone
Date: Fri Jan 8 10:04:41 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelModules: nvidia
Package: ubuntuone-client 1.1.0+r300-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.31-14-generic x86_64

[Joshua Hoover (joshuahoover)]

Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Based on the error in your syncdaemon-exceptions.log file, I think this is related to metadata somehow getting corrupted. Did you recently experience a crash while Ubuntu One was in the process of syncing files?

If you run the following from a terminal session (Applications->Accessories->Terminal) it should show the metadata or the pickle error that might help determine the cause of the problem:

python -c "import cPickle, os; print cPickle.load(open(os.path.expanduser('~/.local/share/ubuntuone/syncdaemon/vm/shares/8/a/8/8a86003d-1715-401c-8c6f-8bda6066a055'), 'r'))"

A way to recover from this, is to remove the corrupted metadata file, which will be restored on the syncdaemon startup (after connecting to the server a fetch the shares list). Run the following command from a terminal session:

rm ~/.local/share/ubuntuone/syncdaemon/vm/shares/8/a/8/8a86003d-1715-401c-8c6f-8bda6066a055

Please let me know if this helps.

Thank you,

Joshua