Syncdaemon KeyError: Ubuntu one applet crashed on mouse click on icon in notification area
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Ubuntu One Client |
Incomplete
|
Undecided
|
Joshua Hoover |
Bug Description
I have no idea what was changed. A few days ago ubuntu one client worked just fine
ProblemType: Bug
.home.lubino.
[ubuntuone]
connected = True
connect = 0
show_applet = 0
bookmarked = True
Architecture: amd64
CrashDB: ubuntuone
Date: Fri Jan 8 10:04:41 2010
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
NonfreeKernelMo
Package: ubuntuone-client 1.1.0+r300-
PackageArchitec
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSign
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.31-14-generic x86_64
Hi, I'm sorry to hear Ubuntu One isn't working properly for you. Based on the error in your syncdaemon- exceptions. log file, I think this is related to metadata somehow getting corrupted. Did you recently experience a crash while Ubuntu One was in the process of syncing files?
If you run the following from a terminal session (Applications- >Accessories- >Terminal) it should show the metadata or the pickle error that might help determine the cause of the problem:
python -c "import cPickle, os; print cPickle. load(open( os.path. expanduser( '~/.local/ share/ubuntuone /syncdaemon/ vm/shares/ 8/a/8/8a86003d- 1715-401c- 8c6f-8bda6066a0 55'), 'r'))"
A way to recover from this, is to remove the corrupted metadata file, which will be restored on the syncdaemon startup (after connecting to the server a fetch the shares list). Run the following command from a terminal session:
rm ~/.local/ share/ubuntuone /syncdaemon/ vm/shares/ 8/a/8/8a86003d- 1715-401c- 8c6f-8bda6066a0 55
Please let me know if this helps.
Thank you,
Joshua