Comment 3 for bug 1002862

Revision history for this message
Erwan Moreau (erwan-more) wrote :

Hi,

I'm also affected: I tried to install Ubuntu One at work (on Ubuntu 12.04), contacted the Ubuntu One support who basically told me that it can not work in my environment:

"Unfortunately, Ubuntu One does not work properly behind auto proxy
configurations. That appears to be the reason why it's not working for
you since your proxy is set to be auto-configured by a server (via the
URL in the proxy settings)."

(my network proxy settings also use a PAC config file)

Let me know if I should provide more details.

About the bug importance level, I think that there might be a lot of users affected who don't report it here: having a dedicated support team is good, but I guess that most users who are given an answer like the one above don't go further.