Comment 9 for bug 507555

No the process hasn't concluded successfully, for some reason it has chosen not to provide the information which is a little odd but I have seen this message before, we will have to collect the info ourselves which will require a little work on your behalf I'm afraid.

If you could open the terminal again and run the following commands, separately and by pressing enter after each one.

1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

The if you go to "Places" > "Home folder" at the top of your screen you should find the four .log files from above in there.

You need to go back to the bug report on launchpad and attach **not copy and paste** these files to the bug report. (it's located at the bottom of the screen below the add comment box).