[HP Pavilion Notebook - 17-g164ng] black screen when booting
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Low
|
Unassigned |
Bug Description
When booting the screen is black – backlight on – off - on.
When HDD is inactive
- keyboard is not locked and I can shutdown/reboot by Alt + Print +o/b or Strg + Alt + Del
- remote access e.g. using ssh is possible
Testsystems: Ubuntu/Kubuntu 14.04, 15.10, 16.04, 16.10.
My notebook is a HP Pavilion 17-g164ng with an AMD A10-8780P APU and 2 graphic subsystems - Carrizo, a VGA compatible controller and Topaz.
It seems very similar to that described in #1597079.
The bug report was generated from a remote PC. My HP notebook was started without any workaround parameters.
This apport doesn't display the second graphic subsystem Topaz R7 as an apport generated with nomodeset xforcevesa.
WORKAROUND: In 14.04 and 15.10 I installed fglrx – the AMD driver.
WORKAROUND: When booting in UEFI mode, use kernel parameters:
nomodeset
or:
nomodeset xforcevesa
Resolution without xforcevesa: 800x600
Resolution with xforcevesa: 1600x900 – the optimal resolution
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSign
Uname: Linux 4.4.0-45-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CompizPlugins: No value set for `/apps/
CompositorRunning: None
Date: Sat Nov 5 23:40:19 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingI
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Carrizo [1002:9874] (rev c4) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Carrizo [103c:80b6]
InstallationDate: Installed on 2016-11-03 (2 days ago)
InstallationMedia: Kubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: HP HP Pavilion Notebook
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.41
dmi.board.
dmi.board.name: 80B6
dmi.board.vendor: HP
dmi.board.version: 81.32
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: HP Pavilion Notebook
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-
version.
version.
version.
version.
version.
version.
version.
version.
xserver.bootTime: Sat Nov 5 23:32:11 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.18.4-0ubuntu0.1
xserver.
summary: |
- black screen when booting + [HP Pavilion Notebook - 17-g164ng] black screen when booting |
tags: | added: latest-bios-f.41 |
description: | updated |
tags: |
added: kernel-fixed-upstream kernel-fixed-upstream-4.11-rc1 removed: amd64 apport-bug latest-bios-f.41 trusty ubuntu wily xenial yakkety |
tags: |
added: kernel-bug-exists-upstream kernel-bug-exists-upstream-4.11-rc1 removed: kernel-fixed-upstream kernel-fixed-upstream-4.11-rc1 |
Changed in xorg (Ubuntu): | |
status: | Incomplete → Confirmed |
tags: | added: amd64 apport-bug latest-bios-f.41 trusty ubuntu wily xenial yakket |
tags: | removed: kernel-bug-exists-upstream-4.11-rc1 |
tags: |
added: kernel-bug-exists-upstream-4.11-rc3 removed: kernel-bug-exists-upstream-4.11-rc2 |
tags: |
added: kernel-bug-exists-upstream-4.11-rc4 removed: kernel-bug-exists-upstream-4.11-rc3 |
tags: |
added: kernel-bug-exists-upstream-4.12-rc1 removed: kernel-bug-exists-upstream-4.11 |
tags: |
added: kernel-bug-exists-upstream-4.12-rc5 removed: kernel-bug-exists-upstream-4.12-rc1 |
tags: |
added: kernel-bug-exists-upstream-4.12-rc6 removed: kernel-bug-exists-upstream-4.12-rc5 |
tags: |
added: kernel-bug-exists-upstream-4.12 removed: kernel-bug-exists-upstream-4.12-rc6 |
tags: |
added: kernel-bug-exists-upstream-4.13-rc4 removed: kernel-bug-exists-upstream-4.13-rc3 |
Status changed to 'Confirmed' because the bug affects multiple users.