Comment 3 for bug 1490701

Thanks for the tip about the BIOS. I'll update and report back.

On Sat, Sep 19, 2015 at 4:56 PM, Christopher M. Penalver
<email address hidden> wrote:
> js1, thank you for reporting this and helping make Ubuntu better. As per
> http://www.dell.com/support/home/us/en/19/product-
> support/product/precision-t5810-workstation/drivers an update to your
> computer's buggy and outdated BIOS is available (A08). If you update to
> this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status New.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a08
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1490701
>
> Title:
> BUG: soft lockup - CPU#3 stuck for 23s! [Xorg:11337]
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> I've ran into various other fglrx problems, but this is the first
> "soft lockup" after upgrading to kernel 3.16.0-46-generic.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8.1
> ProcVersionSignature: Ubuntu 3.16.0-46.62~14.04.1-generic 3.16.7-ckt15
> Uname: Linux 3.16.0-46-generic x86_64
> NonfreeKernelModules: fglrx
> ApportVersion: 2.14.1-0ubuntu3.12
> Architecture: amd64
> CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
> CompositorRunning: None
> CurrentDesktop: XFCE
> Date: Mon Aug 31 15:43:34 2015
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroVariant: ubuntu
> DkmsStatus: fglrx-core, 15.200, 3.16.0-46-generic, x86_64: installed
> ExtraDebuggingInterest: Yes
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Bonaire [1002:6649] (prog-if 00 [VGA controller])
> Subsystem: Dell Device [1028:230c]
> InstallationDate: Installed on 2015-04-04 (148 days ago)
> InstallationMedia: Xubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
> LightdmGreeterLog:
> ** (lightdm-gtk-greeter:6827): WARNING **: Indicator "power": failed to load
>
> ** (lightdm-gtk-greeter:6827): WARNING **: Failed to load user image: Failed to open file '/home/jms/.face': No such file or directory
> init: indicator-application main process (6861) killed by TERM signal
> MachineType: Dell Inc. Precision Tower 5810
> ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.16.0-46-generic.efi.signed root=UUID=a1429ef6-c504-47a9-82fc-f4c80b480f55 ro rootflags=subvol=@ console=tty0 console=ttyS0,9600n8
> SourcePackage: xorg
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 01/19/2015
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A06
> dmi.board.name: 0K240Y
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A01
> dmi.chassis.type: 7
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias: dmi:bvnDellInc.:bvrA06:bd01/19/2015:svnDellInc.:pnPrecisionTower5810:pvr01:rvnDellInc.:rn0K240Y:rvrA01:cvnDellInc.:ct7:cvr:
> dmi.product.name: Precision Tower 5810
> dmi.product.version: 01
> dmi.sys.vendor: Dell Inc.
> version.compiz: compiz N/A
> version.fglrx-installer: fglrx-installer N/A
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
> version.libgl1-mesa-dri: libgl1-mesa-dri N/A
> version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
> version.libgl1-mesa-glx: libgl1-mesa-glx N/A
> version.xserver-xorg-core: xserver-xorg-core N/A
> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
> version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
> version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
> xserver.bootTime: Sun Aug 30 19:54:17 2015
> xserver.configfile: /etc/X11/xorg.conf
> xserver.devices:
> input Power Button KEYBOARD, id 6
> input Power Button KEYBOARD, id 7
> input DELL DELL USB Laser Mouse MOUSE, id 8
> input AT Translated Set 2 keyboard KEYBOARD, id 9
> xserver.errors:
> AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
> AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
> AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
> xserver.logfile: /var/log/Xorg.0.log
> xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
> xserver.video_driver: fglrx
>
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