Thanks, my laptop is Hewlett-Packard HP Pavilion m6 -1035dx . Here is the exact model on hp: http://support.hp.com/us-en/document/c03383025 Thank you.
On Sat, May 2, 2015 at 9:00 AM Christopher M. Penalver < <email address hidden>> wrote:
> Samuel, thank you for reporting this and helping make Ubuntu better. > Could you please provide the full computer model as noted on the sticker > of the computer itself (not from the Bug Description)? > > ** Changed in: xorg (Ubuntu) > Importance: Undecided => Low > > ** Changed in: xorg (Ubuntu) > Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1449621 > > Title: > Connecting to external display turns off laptop screen > > Status in xorg package in Ubuntu: > Incomplete > > Bug description: > I'm using HP Pavilion m6 laptop with AMD A10. Connecting to external > monitor using normal VGA cable causes laptop monitor to turn off > permanently. disconnecting external display does not do anything. > > ProblemType: Bug > DistroRelease: Ubuntu 14.04 > Package: xorg 1:7.7+1ubuntu8.1 > ProcVersionSignature: Ubuntu 3.16.0-33.44~14.04.1-generic 3.16.7-ckt7 > Uname: Linux 3.16.0-33-generic x86_64 > .tmp.unity.support.test.0: > > ApportVersion: 2.14.1-0ubuntu3.8 > Architecture: amd64 > CompizPlugins: No value set for > `/apps/compiz-1/general/screen0/options/active_plugins' > CompositorRunning: compiz > CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' > CompositorUnredirectFSW: true > CurrentDesktop: Unity > Date: Tue Apr 28 08:16:50 2015 > DistUpgraded: Fresh install > DistroCodename: trusty > DistroVariant: ubuntu > DpkgLog: > > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: > Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660G] > [1002:9900] (prog-if 00 [VGA controller]) > Subsystem: Hewlett-Packard Company Device [103c:18a6] > InstallationDate: Installed on 2015-03-30 (28 days ago) > InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 > (20150218.1) > MachineType: Hewlett-Packard HP Pavilion m6 Notebook PC > ProcEnviron: > LANGUAGE=en_US > PATH=(custom, no user) > XDG_RUNTIME_DIR=<set> > LANG=en_US.UTF-8 > SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-33-generic > root=UUID=0694a3e0-7768-4daa-837f-17aa85fc5462 ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 09/23/2013 > dmi.bios.vendor: Insyde > dmi.bios.version: F.35 > dmi.board.asset.tag: Base Board Asset Tag > dmi.board.name: 18A6 > dmi.board.vendor: Hewlett-Packard > dmi.board.version: 74.80 > dmi.chassis.asset.tag: Chassis Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: Hewlett-Packard > dmi.chassis.version: Chassis Version > dmi.modalias: > dmi:bvnInsyde:bvrF.35:bd09/23/2013:svnHewlett-Packard:pnHPPavilionm6NotebookPC:pvr0791100000205610000620100:rvnHewlett-Packard:rn18A6:rvr74.80:cvnHewlett-Packard:ct10:cvrChassisVersion: > dmi.product.name: HP Pavilion m6 Notebook PC > dmi.product.version: 0791100000205610000620100 > dmi.sys.vendor: Hewlett-Packard > version.compiz: compiz 1:0.9.11.3+14.04.20150122-0ubuntu1 > version.ia32-libs: ia32-libs N/A > version.libdrm2: libdrm2 2.4.56-1~ubuntu2 > version.libgl1-mesa-dri: libgl1-mesa-dri N/A > version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > xserver.bootTime: Tue Apr 28 08:02:11 2015 > xserver.configfile: default > xserver.errors: > > xserver.logfile: /var/log/Xorg.0.log > xserver.version: 2:1.16.0-1ubuntu1.2~trusty2 > xserver.video_driver: radeon > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1449621/+subscriptions >
Thanks, my laptop is Hewlett-Packard HP Pavilion m6 -1035dx . Here is the support. hp.com/ us-en/document/ c03383025
exact model on hp:
http://
Thank you.
On Sat, May 2, 2015 at 9:00 AM Christopher M. Penalver <
<email address hidden>> wrote:
> Samuel, thank you for reporting this and helping make Ubuntu better. /bugs.launchpad .net/bugs/ 1449621 ature: Ubuntu 3.16.0- 33.44~14. 04.1-generic 3.16.7-ckt7 support. test.0: compiz- 1/general/ screen0/ options/ active_ plugins' irectDriverBlac klist: '(nouveau| Intel). *Mesa 8.0' irectFSW: true nterest: Yes, if not too technical DIR=<set> /boot/vmlinuz- 3.16.0- 33-generic 0694a3e0- 7768-4daa- 837f-17aa85fc54 62 ro quiet splash vt.handoff=7 asset.tag: Base Board Asset Tag asset.tag: Chassis Asset Tag version: Chassis Version bvrF.35: bd09/23/ 2013:svnHewlett -Packard: pnHPPavilionm6N otebookPC: pvr079110000020 5610000620100: rvnHewlett- Packard: rn18A6: rvr74.80: cvnHewlett- Packard: ct10:cvrChassis Version: version: 079110000020561 0000620100 3+14.04. 20150122- 0ubuntu1 libgl1- mesa-dri: libgl1-mesa-dri N/A libgl1- mesa-dri- experimental: libgl1- mesa-dri- experimental N/A libgl1- mesa-glx: libgl1-mesa-glx N/A xserver- xorg-core: xserver-xorg-core N/A xserver- xorg-input- evdev: xserver- xorg-input- evdev N/A xserver- xorg-video- ati: xserver- xorg-video- ati N/A xserver- xorg-video- intel: xserver- xorg-video- intel N/A xserver- xorg-video- nouveau: xserver- xorg-video- nouveau N/A 0-1ubuntu1. 2~trusty2 video_driver: radeon /bugs.launchpad .net/ubuntu/ +source/ xorg/+bug/ 1449621/ +subscriptions
> Could you please provide the full computer model as noted on the sticker
> of the computer itself (not from the Bug Description)?
>
> ** Changed in: xorg (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: xorg (Ubuntu)
> Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https:/
>
> Title:
> Connecting to external display turns off laptop screen
>
> Status in xorg package in Ubuntu:
> Incomplete
>
> Bug description:
> I'm using HP Pavilion m6 laptop with AMD A10. Connecting to external
> monitor using normal VGA cable causes laptop monitor to turn off
> permanently. disconnecting external display does not do anything.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 14.04
> Package: xorg 1:7.7+1ubuntu8.1
> ProcVersionSign
> Uname: Linux 3.16.0-33-generic x86_64
> .tmp.unity.
>
> ApportVersion: 2.14.1-0ubuntu3.8
> Architecture: amd64
> CompizPlugins: No value set for
> `/apps/
> CompositorRunning: compiz
> CompositorUnred
> CompositorUnred
> CurrentDesktop: Unity
> Date: Tue Apr 28 08:16:50 2015
> DistUpgraded: Fresh install
> DistroCodename: trusty
> DistroVariant: ubuntu
> DpkgLog:
>
> ExtraDebuggingI
> GraphicsCard:
> Advanced Micro Devices, Inc. [AMD/ATI] Trinity [Radeon HD 7660G]
> [1002:9900] (prog-if 00 [VGA controller])
> Subsystem: Hewlett-Packard Company Device [103c:18a6]
> InstallationDate: Installed on 2015-03-30 (28 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Hewlett-Packard HP Pavilion m6 Notebook PC
> ProcEnviron:
> LANGUAGE=en_US
> PATH=(custom, no user)
> XDG_RUNTIME_
> LANG=en_US.UTF-8
> SHELL=/bin/bash
> ProcKernelCmdLine: BOOT_IMAGE=
> root=UUID=
> SourcePackage: xorg
> Symptom: display
> UpgradeStatus: No upgrade log present (probably fresh install)
> dmi.bios.date: 09/23/2013
> dmi.bios.vendor: Insyde
> dmi.bios.version: F.35
> dmi.board.
> dmi.board.name: 18A6
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 74.80
> dmi.chassis.
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.
> dmi.modalias:
> dmi:bvnInsyde:
> dmi.product.name: HP Pavilion m6 Notebook PC
> dmi.product.
> dmi.sys.vendor: Hewlett-Packard
> version.compiz: compiz 1:0.9.11.
> version.ia32-libs: ia32-libs N/A
> version.libdrm2: libdrm2 2.4.56-1~ubuntu2
> version.
> version.
> version.
> version.
> version.
> version.
> version.
> version.
> xserver.bootTime: Tue Apr 28 08:02:11 2015
> xserver.configfile: default
> xserver.errors:
>
> xserver.logfile: /var/log/Xorg.0.log
> xserver.version: 2:1.16.
> xserver.
>
> To manage notifications about this bug go to:
> https:/
>