Comment 2 for bug 1772183

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penalvch (penalvch) wrote : Re: Microsoft Mice on dual boot systems can scroll multiple lines at a time.

Mike L, thank you for reporting this and helping make Ubuntu better.

1) As per the sticker of the mouse itself (not from the Bug Description, or the result of a terminal command), could you please provide the full model?

2) As per the title:
"...on dual boot systems..."

is there some dependency on dual booting, where this issue only shows up when using a dual boot versus not? Are you stating this happens in Windows also?

3) Regarding your Bug Description:
>"Noticed this bug in 16.04 and earlier for who knows how long."

Did you personally test the mouse on a release earlier than 16.04? If so, which precisely?

4) As per the sticker of the computer itself (not from the Bug Description, or the result of a terminal command), could you please provide the full computer model?

5) Regarding your Bug Description:
>"Installing the workaround package..."

Please state which package precisely (not expect folks to dumpster dive URLs/guess).

6) Regarding your Bug Description:
>"...or removing the transceiver appears to be a workaround..."

Are you stating that you remove it and then plug it back in? If so, do you have to keep doing this every so often, or is it good until you restart?