Comment 3 for bug 1617398

Revision history for this message
Kavoura (kavoura) wrote : Re: [Bug 1617398] webbrowser-app crashes on startup

Today I also have a problem with accessing websites from webapps, e.g.
Facebook. It used to be that a link would open a website in the webapp, but
now it gives a blank window. There is no option to cancel or go back to the
webapp, it is frozen.

Only way out is to close webapp.

And, as already reported, text messaging also closes when opening. Now
photo gallery (“Events”) also crashes on opening.

I mention these because I think they must be related.

Either a bug in Ubuntu phone, or corrupted files somewhere, or maybe even a
hardware fault? It's a BQ Aquarius E45. purcc

On Saturday, 27 August 2016 00:28:37 BST, Kavoura <email address hidden> wrote:
> I tried renaming files in /home/phablet/.local/share/webbrowser-app/ but
> nothing made any difference, the web browser still did not work.
>
> I looked for
> /home/phablet/.cache/upstart/application-legacy-webbrowser-app-.log
> but could not find any such file.
>
>
> On 26/08/16 18:17, Olivier Tilloy wrote:
>
>> You could try moving the files under /home/phablet/.local/share
>> /webbrowser-app/ out of the way, one by one, until you find the
>> corrupted one. When you do find it, I’m interested in knowing which file
>> it was, and if it doesn’t contain sensitive data I’d like to inspect it,
>> so please keep copies of the files.
>>
>> Does the log file (/home/phablet/.cache/upstart/application-legacy-
>> webbrowser-app-.log) contain any useful info?
>>
>>
>

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