DistUpgraders output window should be resizable and initial size should fit the screen

Bug #663457 reported by HugoHirsch on 2010-10-19
This bug affects 15 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)

Bug Description

Binary package hint: update-manager

I upgraded from 10.04 to 10.10 on my netbook.

Due to the screen resolution I wasn't able to open the detail window (terminal view during) updates, because the action buttons /cancel, continue/ are missing.

The window should adapt its height according to the screen resolution - maybe scrollbars can be added to the whole window/panel that contains the 'details'-window.

As a workaround I closed the terminal view and used alt+mouse to move the window out of screen to reach the action buttons. This is impossible if a modal dialogue appears during updates.

Due to the fact that 10.10 aims at netbooks this behaviour were a great ease for update-manager (especially if things go wrong during system updates and configs need to be merged a.s.o.)

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: update-manager 1:0.142.20
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic
Uname: Linux 2.6.35-22-generic i686
Architecture: i386
CheckboxSubmission: d7d9b16e9b357bb24336acc7d752d6c5
CheckboxSystem: edda5d4f616ca792bf437989cb597002
Date: Tue Oct 19 20:58:42 2010
PackageArchitecture: all
 PATH=(custom, user)
SourcePackage: update-manager

HugoHirsch (ubuntubugs-aiki-it) wrote :
RedSingularity (redsingularity) wrote :

Thanks for taking the time to report this. What is your current screen resolution?

Changed in update-manager (Ubuntu):
status: New → Incomplete
HugoHirsch (ubuntubugs-aiki-it) wrote :

S10e has a resolution of 1024x576. But I don't think that update-manager shoould be optimized for a specific resolution or would you like to add a logic showing scrollbars if a resolution <=576 is present?

RedSingularity (redsingularity) wrote :

I just confirmed it on my netbook as well as a virtual machine. Seems like when you start update manager it creates its own window instead of "integrating" itself like other applications. I am marking this as confirmed and I will talk to bug-control about adding this to "wishlist".

Changed in update-manager (Ubuntu):
status: Incomplete → Confirmed
RedSingularity (redsingularity) wrote :

This seems to be a problem with aptdaemon. Changing package:

affects: update-manager (Ubuntu) → aptdaemon (Ubuntu)
Changed in aptdaemon (Ubuntu):
status: Confirmed → Triaged
importance: Undecided → Medium
HugoHirsch (ubuntubugs-aiki-it) wrote :

This has still been a problem during transition from 10.10 to 11.04-beta. The window is too small to adequately click or resize the window, being a pain if any errors occur or you want to track anything during upgrade.

Constantine (theaspect) wrote :

Many duplicates reported in update-manager package

affects: aptdaemon (Ubuntu) → update-manager (Ubuntu)
Changed in update-manager (Ubuntu):
status: Triaged → New
Robert Roth (evfool) wrote :

Reassigning to the aptdaemon package, as aptdaemon contains the dialogs for showing the progress, update-manager only uses them.
Ubuntu Bug Squad volunteer triager

affects: update-manager (Ubuntu) → aptdaemon (Ubuntu)
Changed in aptdaemon (Ubuntu):
status: New → Triaged
DavidBriscoe (idbrii) on 2011-07-20
summary: - update-manager window should be easily resizable without loosing the
- action buttons on small screens (netbooks)
+ update-manager output window should be resizable and initial size should
+ fit the screen

There are two related issues here, right? For small screens the output window's size is bigger than the screen (668638, 798496, ...). For large screens the output window is small and not resizable (664415, 739647).

Correct - 2 issues: on the one hand you cannot click the buttons of the surrounding window, on the other console's output cannot be resized.

The same is still evident when updating to 11.10.

tags: added: oneiric

This bug is still evident when upgrading to 11.10 - if the console window of update-manager is expanded the window does not fit onto the screen. Since it's not resizable one cannot reach the action buttons at the screen's bottom.

Sebastian Heinlein (glatzor) wrote :

The bug reports are about the distribution upgrader and not the normal update-manager progress window. So reassign to update-manager.

summary: - update-manager output window should be resizable and initial size should
+ DistUpgraders output window should be resizable and initial size should
fit the screen
affects: aptdaemon (Ubuntu) → update-manager (Ubuntu)
Constantine (theaspect) wrote :

@Sebastian Heinlein
Problem in normal update-manager too! This is pain on netbooks screen

Olivier Mengué (dolmen) wrote :

This is a major usability issue for the upgrade that has still not been addressed after at least 3 releases.

Here are some details of the pain:
- I can not see the complete list of packages that will be installed/upgraded/deleted: the bottom of the window is out of the screen
- Once I have access to that list, I can not view the action buttons under it to either accept or decline the upgrade. I can not access them with the mouse, and I have to blindly navigate the controls with the tab key.
- I can not view the bottom of the terminal window during the upgrade
- If I remember well I also had problem with the windows that asked me about config files upgrade

My netbook is an Asus Eee Pc 1005HA. Screen size is 1024 x 600 pixels.

Still the same during upgrade from 11.10 to 12.04 - it's not possible to access the buttons of the update-manager's window if the console window is expanded. It's not possible to minimize or resize the window itself to make it fit onto the screen.

Olivier Mengué (dolmen) wrote :

Confirming the issue on the 11.10 to 12.04 upgrade. My netbook has a 1024x600 screen.
Screen captures attached. All pictures are cut at the bottom of the screen.

I can't understand why this issue is only marked "Importance: medium". This is a major issue in a component developed by the Ubuntu team, with no workaround.

Olivier Mengué (dolmen) wrote :

Note that this is not only the "output window" (labelled Terminal) that has this size problem. The dialog showing the list of the installed/upgraded/removed packages is also affected as shown on my "Capture of the 12.04 upgrade details" attachment.

Olivier Mengué (dolmen) on 2012-05-06
tags: added: oneiric2precise
tags: added: dist-upgrade

The current graphical installer for 12.10 solved this problem, but I'm not sure about the textual install or upgrade since I've upgraded the box with a fresh SSD-install - could anyone check whether the same problem is still eminent for 'regular' dist-upgrades?

To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers