Comment 6 for bug 462041

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Ben C (bconsilvio) wrote : Re: Update Manager fails to connect to ubuntu

I tried the update manager again after installing 9.10 386 alternate iso with encryption on another PC. Similar results, but I was able to determine this time that it was a mis configuration or firewall issue at work. When I connected directly to the INTERNET at home just ten minutes ago, I was able to get and install the files.

I would recharacterize this as poor or missing information on how to setup network connections. Since one can't reach the internet, the clues need to be provided in the install package itself. Since I could ping OK, it was very hard to tell what was wrong with the connection. All I know right now is that ubuntu works fine directly connected, and does not behind the company firewall. I have found the proxy info, which I will try, and then update this again.