Update Manager errors unclear when proxy misconfigured

[Ben C]

9.04 installed new. Using update manager under System - Admin runs, but fails to fetch - connect.

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/jaunty/Release.gpg Could not connect to archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/Release.gpg Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/main/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/restricted/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/universe/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/multiverse/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/Release.gpg Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/main/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/restricted/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/universe/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/multiverse/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://archive.canonical.com/ubuntu/dists/jaunty/Release.gpg Could not connect to archive.canonical.com:80 (91.189.90.142). - connect (111 Connection refused)

W: Failed to fetch http://archive.canonical.com/ubuntu/dists/jaunty/partner/i18n/Translation-en_US.bz2 Could not connect to archive.canonical.com:80 (91.189.90.142). - connect (111 Connection refused)

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/jaunty-security/Release.gpg Could not connect to security.ubuntu.com:80 (91.189.88.37). - connect (111 Connection refused)

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/jaunty-security/main/i18n/Translation-en_US.bz2 Could not connect to security.ubuntu.com:80 (91.189.88.37). - connect (111 Connection refused)

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/jaunty-security/restricted/i18n/Translation-en_US.bz2 Could not connect to security.ubuntu.com:80 (91.189.88.37). - connect (111 Connection refused)

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/jaunty-security/universe/i18n/Translation-en_US.bz2 Could not connect to security.ubuntu.com:80 (91.189.88.37). - connect (111 Connection refused)

W: Failed to fetch http://security.ubuntu.com/ubuntu/dists/jaunty-security/multiverse/i18n/Translation-en_US.bz2 Could not connect to security.ubuntu.com:80 (91.189.88.37). - connect (111 Connection refused)

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-proposed/Release.gpg Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-proposed/restricted/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-proposed/main/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-proposed/multiverse/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-proposed/universe/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Some index files failed to download, they have been ignored, or old ones used instead.

[Michael Vogt (mvo)]

Thanks for your bugreport.

This looks like a issue with the us server being overloaded, could you please wait a bit and try again?

[Ben C (bconsilvio)]

Thanks, Michael:

I have tried on 3 different days this week. Could I have been that unlucky? I suspect its not an overload issue.

Ben

________________________________
From: Michael Vogt <email address hidden>
To: <email address hidden>
Sent: Thu, October 29, 2009 4:53:27 AM
Subject: [Bug 462041] Re: Update Manager fails to connect to ubuntu

Thanks for your bugreport.

This looks like a issue with the us server being overloaded, could you
please wait a bit and try again?

** Changed in: update-manager (Ubuntu)
       Status: New => Incomplete

--
Update Manager fails to connect to ubuntu
https://bugs.launchpad.net/bugs/462041
You received this bug notification because you are a direct subscriber
of the bug.

Status in “update-manager” package in Ubuntu: Incomplete

Bug description:
9.04 installed new. Using update manager under System - Admin runs, but fails to fetch - connect.

W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/jaunty/Release.gpg Could not connect to archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/Release.gpg Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/main/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/restricted/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/universe/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty/multiverse/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/Release.gpg Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/main/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/restricted/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/universe/i18n/Translation-en_US.bz2 Could not connect to us.archive.ubuntu.com:80 (91.189.88.46). - connect (111 Connection refused) [IP: 91.189.88.46 80]

W: Failed to fetch http://us.archive.ubuntu.com/ubuntu/dists/jaunty-updates/multiverse/i18n/...

[JonM (jmaislen)]

I get the exact same errors and have been getting them for over 2 weeks. Can someone please look into this?

Thank you!

[Jonathan Marsden (jmarsden)]

Apparently those reporting the bug are unable to connect to one Ubuntu mirror, the one at us.archive.ubuntu.com.

It would be worthwhile for anyone experiencing this issue to try using a different mirror, in a different country, such as de.archive.ubuntu.com, and see whether that allows them to access the files they want.

I somewhat doubt this is a bug in ubuntu-manager. In particular, the file http://archive.ubuntu.com/ubuntu/dists/jaunty/Release.gpg really should exist on all mirrors, or something is badly wrong. It appears to exist on all mirrors I looked for it on... us, uk, de, fr and es.

[JonM (jmaislen)]

I apologize for not updating my comment sooner. My issue turned out to be a misconfiguration in my firewall. I suspect that others who are experiencing this issue may also have firewall misconfigurations or other network connectivity issues external to the core ubuntu install.

[Ben C (bconsilvio)]

I tried the update manager again after installing 9.10 386 alternate iso with encryption on another PC. Similar results, but I was able to determine this time that it was a mis configuration or firewall issue at work. When I connected directly to the INTERNET at home just ten minutes ago, I was able to get and install the files.

I would recharacterize this as poor or missing information on how to setup network connections. Since one can't reach the internet, the clues need to be provided in the install package itself. Since I could ping OK, it was very hard to tell what was wrong with the connection. All I know right now is that ubuntu works fine directly connected, and does not behind the company firewall. I have found the proxy info, which I will try, and then update this again.

[Jonathan Marsden (jmarsden)]

Setting to incomplete. This is turning into a possible documentation bug rather than an actual bug in update-manager, I think.

[WeatherGod (ben-v-root)]

sorry, did not see the updated information. Reverting the description back.

[Jean-Baptiste Lallement (jibel)]

confirming the documentation issue but there is not much we can do to detect local network misconfiguration.