Comment 3 for bug 1372798

Thanks for your help with this. Nothing worked, so I just upgraded the
whole thing straight to 14.04. Everything works except for the audio.
Have tried everything but nothing works except headphones. Will keep
checking to see if someone releases some info that will work for my
computer. Thanks again!!

erik

=)

On 23/09/14 18:45, Steve Nadeau wrote:
> Hi!
> you have a broken system, please run in a terminal :
> sudo apt-get update
> sudo apt-get install -f
>
> try to upgrade from here:
>
> in a terminal:
> sudo do-release-upgrade
>
> if it doesn't work, you have a lot of kernel installed but not the last
> one for 12.04.5, it will be a good thing to upgrade your system before
> to be sure your system is OK.
>
> in a terminal:
> sudo apt-get install linux-lts-trusty
>
> try to upgrade from here:
>
> in a terminal:
> sudo do-release-upgrade
>
>
> if it doesn't work, then you may have some PPA installed, that may be a
> source of problems, maybe you will have to remove them, this may be
> problematic and complicated cause it will be like a puzzle to get back
> to a normal and stable state.
>
>
> at this point, it may be a good idea to have a technician with you or you will have to learn a lot of how to purge a lot of packages (don't ever remove network-manager and other basic packages). It may be a lot complicated at this point, may be better to reinstall the system from scratch, but don't forget to make a backup of all your system before.
>
> hope it may help you.
>

--
"I've seen things you people wouldn't believe,
all those moments will be lost, in time, like tears in
rain. Time to die."