unable to upgrade to 14.04 LTS.

Bug #1372798 reported by S. Erik Hermo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
New
Undecided
Unassigned

Bug Description

Some unknown error prevents from upgrading to 14.04.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.17
ProcVersionSignature: Ubuntu 3.5.0-18.29-generic 3.5.7
Uname: Linux 3.5.0-18-generic i686
ApportVersion: 2.0.1-0ubuntu17.7
Architecture: i386
Date: Tue Sep 23 17:37:04 2014
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1411456939
 com.ubuntu.update-manager show-details true
 com.ubuntu.update-manager window-height 587
 com.ubuntu.update-manager window-width 600
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2014-09-23 (0 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
S. Erik Hermo (ehermo) wrote :
Revision history for this message
Steve Nadeau (stevenadeau) wrote :

Hi!
you have a broken system, please run in a terminal :
sudo apt-get update
sudo apt-get install -f

try to upgrade from here:

in a terminal:
sudo do-release-upgrade

if it doesn't work, you have a lot of kernel installed but not the last one for 12.04.5, it will be a good thing to upgrade your system before to be sure your system is OK.

in a terminal:
sudo apt-get install linux-lts-trusty

try to upgrade from here:

in a terminal:
sudo do-release-upgrade

if it doesn't work, then you may have some PPA installed, that may be a source of problems, maybe you will have to remove them, this may be problematic and complicated cause it will be like a puzzle to get back to a normal and stable state.

at this point, it may be a good idea to have a technician with you or you will have to learn a lot of how to purge a lot of packages (don't ever remove network-manager and other basic packages). It may be a lot complicated at this point, may be better to reinstall the system from scratch, but don't forget to make a backup of all your system before.

hope it may help you.

Revision history for this message
S. Erik Hermo (ehermo) wrote : Re: [Bug 1372798] Re: unable to upgrade to 14.04 LTS.

Thanks for your help with this. Nothing worked, so I just upgraded the
whole thing straight to 14.04. Everything works except for the audio.
Have tried everything but nothing works except headphones. Will keep
checking to see if someone releases some info that will work for my
computer. Thanks again!!

erik

=)

On 23/09/14 18:45, Steve Nadeau wrote:
> Hi!
> you have a broken system, please run in a terminal :
> sudo apt-get update
> sudo apt-get install -f
>
> try to upgrade from here:
>
> in a terminal:
> sudo do-release-upgrade
>
> if it doesn't work, you have a lot of kernel installed but not the last
> one for 12.04.5, it will be a good thing to upgrade your system before
> to be sure your system is OK.
>
> in a terminal:
> sudo apt-get install linux-lts-trusty
>
> try to upgrade from here:
>
> in a terminal:
> sudo do-release-upgrade
>
>
> if it doesn't work, then you may have some PPA installed, that may be a
> source of problems, maybe you will have to remove them, this may be
> problematic and complicated cause it will be like a puzzle to get back
> to a normal and stable state.
>
>
> at this point, it may be a good idea to have a technician with you or you will have to learn a lot of how to purge a lot of packages (don't ever remove network-manager and other basic packages). It may be a lot complicated at this point, may be better to reinstall the system from scratch, but don't forget to make a backup of all your system before.
>
> hope it may help you.
>

--
"I've seen things you people wouldn't believe,
all those moments will be lost, in time, like tears in
rain. Time to die."

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