Comment 4 for bug 1041942

Revision history for this message
Carla Sella (carla-sella) wrote :

Daniel,
I'm having problems with apport-collect, here's the output:

letozaf@letozaf-HP-G62-Notebook-PC:/usr/bin$ sudo apport-collect 1041942
[sudo] password for letozaf:
The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=9KVVl9Pq1q8GMskpHMD4&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Press any key to continue or wait (5) seconds...
Waiting to hear from Launchpad about your decision...
Fontconfig warning: "/etc/fonts/conf.d/69-language-selector-ja-jp.conf", line 141: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/69-language-selector-zh-tw.conf", line 79: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 9: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 22: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 22: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 22: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 26: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 31: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 40: Having multiple values in <test> isn't supported and may not works as expected
Running global cleanup code from study base classes.
Fontconfig warning: "/etc/fonts/conf.d/69-language-selector-ja-jp.conf", line 141: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/69-language-selector-zh-tw.conf", line 79: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 9: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 22: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 22: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 22: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 26: Having multiple <family> in <alias> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 31: Having multiple values in <test> isn't supported and may not works as expected
Fontconfig warning: "/etc/fonts/conf.d/90-fonts-nanum.conf", line 40: Having multiple values in <test> isn't supported and may not works as expected
Package unity not installed and no hook available, ignoring
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 587, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 634, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 554, in run_update_report
    attachment_comment='apport information')
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 356, in update
    report.write_mime(mime, skip_keys=skip_keys)
  File "/usr/lib/python2.7/dist-packages/problem_report.py", line 504, in write_mime
    attach_value = CompressedValue(v, k).gzipvalue
  File "/usr/lib/python2.7/dist-packages/problem_report.py", line 44, in __init__
    self.set_value(value)
  File "/usr/lib/python2.7/dist-packages/problem_report.py", line 50, in set_value
    gzip.GzipFile(self.name, mode='wb', fileobj=out).write(value)
  File "/usr/lib/python2.7/gzip.py", line 131, in __init__
    self._write_gzip_header()
  File "/usr/lib/python2.7/gzip.py", line 176, in _write_gzip_header
    self.fileobj.write(fname + '\000')
TypeError: 'unicode' does not have the buffer interface

I managed to open a terminal from my desktop and type in the apport command, but it still does not work.
Is there any other way to let you have the info you need ?
Thanks.