Comment 5 for bug 778757

Revision history for this message
Lucio Torre (lucio.torre) wrote :

Sorry to hear that Ubuntu One is not working as expected. Thank you for filing a bug on the issue. We would need the client log to start analyzing the problem. Could you please zip your $HOME/.cache/ubuntuone/log/ folder and attach the zip here. You can zip the folder by right-clicking on it and selecting compress. Attach the logs to this bug report using the 'Add Attachment or Patch' button at the bottom of the page.

After you attach the logs you can change the 'Status' of your bug back to 'New'. The status of a bug report can be modified by clicking on the current status in the yellow line, which will reveal a sub menu. You can then set a new status in the drop down box.

thank you,
Lucio.