Comment 0 for bug 568826

Revision history for this message
Glenton Jelbert (glenton-jelbert) wrote :

Binary package hint: ubuntuone-client

My Ubuntu One is not syncing with the server (although I have a second computer which continues to be connected).

I tried to open Ubuntu One Preferences, and the application opened, but in a frozen state. That is, I could not change tab, and clicking on the buttons had no effect. I could not close it, and right-clicking on the top gave a drop-down box, but selecting close did not cause any difference. I can minimise the window, but when I reopen, the window is blank except for "Ubuntu One Preferences" across the top.

I gave it several hours, but have just killed it with system monitor.

Incidentally I tried this a few days ago, and the effect was the same on this computer. Rebooting has had no effect.

1. I'm using the lucid lynx.
2. I'm not sure what the package is called. I accessed via System - Preferences - Ubuntu One.
3. I expected to be able to fiddle around with my Ubuntu One settings (as I have done on my other lap top, also updated with Lucid Lynx). I was trying to see whether I could get my Ubuntu One to be connected to the server.
4. The preferences applet was unresponsive.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: ubuntuone-client-gnome 1.2.0-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
CheckboxSubmission: c245bbe2358f671ec83b4ebf046a802a
CheckboxSystem: 1e8a26b69c24fde71cf39f7ba43d0b26
Date: Fri Apr 23 13:54:22 2010
ExecutablePath: /usr/bin/ubuntuone-preferences
InterpreterPath: /usr/bin/python2.6
ProcEnviron:
 LANG=en_GB.utf8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
UbuntuOneClientConfig:
 [ubuntuone]
 bookmarked = True
 connected = False
 connect = 0
 show_applet = 1
UbuntuOneSyncdaemonExceptionsLog:
 2010-04-23 10:46:25,160 - ubuntuone.SyncDaemon.ActionQueue - ERROR - The request 'oauth_authenticate' failed with the error:

 AUTHENTICATION_FAILED
UbuntuOneUserSyncdaemonConfig:
 [bandwidth_throttling]
 read_limit = 2097152
 write_limit = 2097152
 on = False