Comment 3 for bug 2038963

Revision history for this message
Seth Arnold (seth-arnold) wrote :

Hello Lance,

There's two main types of PCs: 32-bit x86 processors and 64-bit x86-64 (aka AMD64). The 32-bit processors have significant memory restrictions and it has proven very challenging to provide Ubuntu for them. Our newer releases do not support 32-bit x86.

Whether or not you can run a newer version of Ubuntu on your computer depends upon what exactly you have. If you have a 64-bit capable processor and only installed the 32-bit version of Ubuntu by accident, you can do a fresh installation of Ubuntu. Be sure to make backups of your data before starting.

If you have a 32-bit-only processor, you cannot upgrade beyond 18.04 LTS. While we offer security updates for 18.04 LTS via Ubuntu Pro, we do not support 32-bit processors in this service.

You can find what your processor supports via the lscpu(1) program:

$ lscpu | grep op-mode
CPU op-mode(s): 32-bit, 64-bit

If it only reports 32-bit, then your computer will not run newer releases of Ubuntu. If it reports both 32-bit and 64-bit, then you can reinstall with a newer version.

Thanks