Cant upgrade from 18.04 LTS to higher version

Bug #2038963 reported by Lance Storm
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
New
Undecided
Unassigned

Bug Description

I followed this link: https://blog.eldernode.com/upgrade-ubuntu-18-04-to-22-04/.
but when I get to: sudo do-release-upgrade
Checking for a new Ubuntu release
There will not be any further Ubuntu releases
for this system's 'i386' architecture. Updates for
Ubuntu 18.04 LTS will continue until April 2023.

How do I upgrade to a higher version of Ubuntu?

I am very new to Linux. so please give me step by step directions

thank you

Revision history for this message
Marc Deslauriers (mdeslaur) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type: Private Security → Public
Revision history for this message
Lance Storm (lstorm3) wrote : RE: [Bug 2038963] Re: Cant upgrade from 18.04 LTS to higher version
Download full text (3.4 KiB)

So will I be able to upgrade? I am not a Linux guys.. Sorry

Thank you,
Lance Storm
Sr. System Admin
Louisiana Account
<email address hidden>
Teleworker/Offsite-USA-PA
Cell: 484-633-2701

Scheduled Out of the Office on the following dates:
PTO - 12/25/23 and back on 1/3/24

gainwelltechnologies.com

-----Original Message-----
From: <email address hidden> <email address hidden> On Behalf Of Marc Deslauriers
Sent: Friday, October 13, 2023 2:28 PM
To: STORM, LANCE <email address hidden>
Subject: [Bug 2038963] Re: Cant upgrade from 18.04 LTS to higher version

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy.
Please feel free to report any other bugs you may find.

** Information type changed from Private Security to Public

--
You received this bug notification because you are subscribed to the bug report.
https://urldefense.com/v3/__https://bugs.launchpad.net/bugs/2038963__;!!CdHzsg!jz-fTK74D8tc6gk7ngnY2Vs4jFs5Xk4p6fiE5BzHhXKT78vI_JHcaiuSbrknYk5cnpQtIZlGkOnFrvvIKa3c7P7B4fxEu7VCiTNs-w$

Title:
  Cant upgrade from 18.04 LTS to higher version

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I followed this link: https://urldefense.com/v3/__https://blog.eldernode.com/upgrade-ubuntu-18-04-to-22-04/__;!!CdHzsg!jz-fTK74D8tc6gk7ngnY2Vs4jFs5Xk4p6fiE5BzHhXKT78vI_JHcaiuSbrknYk5cnpQtIZlGkOnFrvvIKa3c7P7B4fxEu7VV0kbT2A$ .
  but when I get to: sudo do-release-upgrade
  Checking for a new Ubuntu release
  There will not be any further Ubuntu releases
  for this system's 'i386' architecture. Updates for
  Ubuntu 18.04 LTS will continue until April 2023.

  How do I upgrade to a higher version of Ubuntu?

  I am very new to Linux. so please give me step by step directions

  thank you

To manage notifications about this bug go to:
https://urldefense.com/v3/__https://bugs.launchpad.net/ubuntu/*source/ubuntu-release-upgrader/*bug/2038963/*subscriptions__;Kysr!!CdHzsg!jz-fTK74D8tc6gk7ngnY2Vs4jFs5Xk4p6fiE5BzHhXKT78vI_JHcaiuSbrknYk5cnpQtIZlGkOnFrvvIKa3c7P7B4fxEu7Umi4LJbA$

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Revision history for this message
Seth Arnold (seth-arnold) wrote :

Hello Lance,

There's two main types of PCs: 32-bit x86 processors and 64-bit x86-64 (aka AMD64). The 32-bit processors have significant memory restrictions and it has proven very challenging to provide Ubuntu for them. Our newer releases do not support 32-bit x86.

Whether or not you can run a newer version of Ubuntu on your computer depends upon what exactly you have. If you have a 64-bit capable processor and only installed the 32-bit version of Ubuntu by accident, you can do a fresh installation of Ubuntu. Be sure to make backups of your data before starting.

If you have a 32-bit-only processor, you cannot upgrade beyond 18.04 LTS. While we offer security updates for 18.04 LTS via Ubuntu Pro, we do not support 32-bit processors in this service.

You can find what your processor supports via the lscpu(1) program:

$ lscpu | grep op-mode
CPU op-mode(s): 32-bit, 64-bit

If it only reports 32-bit, then your computer will not run newer releases of Ubuntu. If it reports both 32-bit and 64-bit, then you can reinstall with a newer version.

Thanks

Revision history for this message
Lance Storm (lstorm3) wrote :
Download full text (4.0 KiB)

Thanks for the update

Thank you,
Lance Storm
Sr. System Admin
Louisiana Account
<email address hidden>
Teleworker/Offsite-USA-PA
Cell: 484-633-2701

Scheduled Out of the Office on the following dates:
Thanksgiving Holiday 11/23/23 & 11/24/23
PTO - 12/25/23 and back on 1/3/24

gainwelltechnologies.com

-----Original Message-----
From: <email address hidden> <email address hidden> On Behalf Of Seth Arnold
Sent: Friday, November 17, 2023 6:49 PM
To: STORM, LANCE <email address hidden>
Subject: [Bug 2038963] Re: Cant upgrade from 18.04 LTS to higher version

Hello Lance,

There's two main types of PCs: 32-bit x86 processors and 64-bit x86-64 (aka AMD64). The 32-bit processors have significant memory restrictions and it has proven very challenging to provide Ubuntu for them. Our newer releases do not support 32-bit x86.

Whether or not you can run a newer version of Ubuntu on your computer depends upon what exactly you have. If you have a 64-bit capable processor and only installed the 32-bit version of Ubuntu by accident, you can do a fresh installation of Ubuntu. Be sure to make backups of your data before starting.

If you have a 32-bit-only processor, you cannot upgrade beyond 18.04 LTS. While we offer security updates for 18.04 LTS via Ubuntu Pro, we do not support 32-bit processors in this service.

You can find what your processor supports via the lscpu(1) program:

$ lscpu | grep op-mode
CPU op-mode(s): 32-bit, 64-bit

If it only reports 32-bit, then your computer will not run newer releases of Ubuntu. If it reports both 32-bit and 64-bit, then you can reinstall with a newer version.

Thanks

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You received this bug notification because you are subscribed to the bug report.
https://urldefense.com/v3/__https://bugs.launchpad.net/bugs/2038963__;!!CdHzsg!meUKUAKNcA8HTbJ0Jf9GrEPT1UAu0__SIoZsc2XIYBHQ4Hu13HphoyeNxCL94X3SWTM8lOPWsRwOCBmbigQJ0IFYbwAc29rfoRIm3Q$

Title:
  Cant upgrade from 18.04 LTS to higher version

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I followed this link: https://urldefense.com/v3/__https://blog.eldernode.com/upgrade-ubuntu-18-04-to-22-04/__;!!CdHzsg!meUKUAKNcA8HTbJ0Jf9GrEPT1UAu0__SIoZsc2XIYBHQ4Hu13HphoyeNxCL94X3SWTM8lOPWsRwOCBmbigQJ0IFYbwAc29r7qaGUnw$ .
  but when I get to: sudo do-release-upgrade
  Checking for a new Ubuntu release
  There will not be any further Ubuntu releases
  for this system's 'i386' architecture. Updates for
  Ubuntu 18.04 LTS will continue until April 2023.

  How do I upgrade to a higher version of Ubuntu?

  I am very new to Linux. so please give me step by step directions

  thank you

To manage notifications about this bug go to:
https://urldefense.com/v3/__https://bugs.launchpad.net/ubuntu/*source/ubuntu-release-upgrader/*bug/2038963/*subscriptions__;Kysr!!CdHzsg!meUKUAKNcA8HTbJ0Jf9GrEPT1UAu0__SIoZsc2XIYBHQ4Hu13HphoyeNxCL94X3SWTM8lOPWsRwOCBmbigQJ0IFYbwAc29rq4oeMMQ$

The contents of this message and any attachments may contain privileged and/or confidential information protected from disclosure under the law, including the Health Insurance Portability and Accountability Act (HIPAA). If you received thi...

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