[Gutsy SRU request] hplip is needed by HPIJS
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
Fix Released
|
Medium
|
Unassigned | ||
Gutsy |
Won't Fix
|
Low
|
Till Kamppeter | ||
ubuntu-meta (Ubuntu) |
Fix Released
|
Medium
|
Martin Pitt | ||
Gutsy |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Hi!
Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently.
Job appears in queue as "Stopped: job-stopped".
/var/log/
dmesg does not contain any relevant info.
I am NOT running apparmor (no related packages installed).
I am able to add/remove printers OK. Printer auto-installation works OK.
Reinstalling hpijs, cupsys does not work.
hpijs 2.7.7+2.
cupsys-* 1.3.2-1ubuntu5
Might be related to:
https:/
SRU request below: https:/
TEST CASE:
Update; No printer needed for the test. Simply skip the printing test or let the queue point into a file (Set "FileDevice yes" in /etc/cups/
On a Gutsy with a print queue for an HP inkjet or a PCL 5c/e laser printer (with HPIJS as driver) do
sudo dpkg -r hplip
and then try to print. You will not be able to do so, even after calling system-
It is due to libraries in th hplip package which are needed by the HPIJS driver. You see it by running
ldd /usr/bin/hpijs | grep libhp
To get your system back to a working state after doing this test, do
sudo apt-get install hplip
Changed in ubuntu-meta: | |
importance: | Critical → Medium |
Changed in ubuntu-meta: | |
status: | Fix Committed → Confirmed |
Changed in hplip: | |
status: | New → Fix Committed |
importance: | Undecided → Medium |
description: | updated |
Changed in hplip: | |
importance: | Undecided → Low |
Make sure to turn off your printer and turn it on again after you have done your last update.
Start system- config- printer, choose "Server Settings" (left side, at the top), mark "Save debugging information ..." (last check box) and click "Apply". Go to your printer's entry, "Policies" tab, mark "Enabled", click "Apply".
Try to print again. If it does not work, post your error_log again, post also the output of
lsusb
ls -l /dev/bus/usb/*/*
Also worth to try:
Delete your printer in system- config- printer, then turn it off and turn it on again. Wait for a notification. Then try to print again.