Activity log for bug #149511

Date Who What changed Old value New value Message
2007-10-05 17:05:37 TDB bug added bug
2007-10-05 17:06:59 TDB bug added attachment 'error_log' (/var/log/cups/error_log)
2007-10-05 18:00:30 Till Kamppeter cupsys: status New Incomplete
2007-10-05 18:24:04 TDB bug added attachment 'access_log' (/var/log/cups/error_log with debug info)
2007-10-05 18:34:04 TDB bug added attachment 'error_log.tar.bz2' (error_log)
2007-10-07 11:34:30 Pascal De Vuyst cupsys: assignee pascal-devuyst
2007-10-07 12:19:27 TDB bug added attachment 'printingbuginfo' (printingbuginfo)
2007-10-08 20:03:12 Till Kamppeter cupsys: importance Undecided Critical
2007-10-08 20:03:12 Till Kamppeter cupsys: status Incomplete Confirmed
2007-10-08 20:04:18 Till Kamppeter bug added subscriber Ubuntu Printing Team
2007-10-08 22:38:11 Nicolas Chaigneau bug added attachment 'error_log' (error_log)
2007-10-10 18:38:52 Pascal De Vuyst title gutsy, hpijs, cupsys can not print [Gutsy] hplip is not installed by default
2007-10-10 18:39:01 Pascal De Vuyst ubuntu-meta: assignee pascal-devuyst
2007-10-11 20:10:40 Steve Langasek ubuntu-meta: importance Critical Medium
2007-10-27 11:00:37 Till Kamppeter ubuntu-meta: status Confirmed Fix Committed
2007-10-27 13:35:33 Till Kamppeter ubuntu-meta: status Fix Committed Confirmed
2007-10-27 13:35:55 Till Kamppeter hplip: status New Fix Committed
2007-10-27 13:36:15 Till Kamppeter hplip: importance Undecided Medium
2007-10-28 12:20:05 Till Kamppeter hplip: status Fix Committed Fix Released
2007-11-01 15:32:52 Martin Pitt ubuntu-meta: status Confirmed In Progress
2007-11-01 15:32:52 Martin Pitt ubuntu-meta: assignee pitti
2007-11-01 15:32:52 Martin Pitt ubuntu-meta: milestone ubuntu-7.10-rc
2007-11-01 15:35:25 Martin Pitt ubuntu-meta: status In Progress Fix Released
2007-11-05 19:49:13 Till Kamppeter bug added subscriber Ubuntu Stable Release Updates Team
2007-11-19 12:10:11 Martin Pitt ubuntu-meta: status New Invalid
2007-11-20 12:39:09 Till Kamppeter description Hi! Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently. Job appears in queue as "Stopped: job-stopped". /var/log/cups/error_log contains multiple errors (see attachment). dmesg does not contain any relevant info. I am NOT running apparmor (no related packages installed). I am able to add/remove printers OK. Printer auto-installation works OK. Reinstalling hpijs, cupsys does not work. hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4 cupsys-* 1.3.2-1ubuntu5 Might be related to: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470 Hi! Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently. Job appears in queue as "Stopped: job-stopped". /var/log/cups/error_log contains multiple errors (see attachment). dmesg does not contain any relevant info. I am NOT running apparmor (no related packages installed). I am able to add/remove printers OK. Printer auto-installation works OK. Reinstalling hpijs, cupsys does not work. hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4 cupsys-* 1.3.2-1ubuntu5 Might be related to: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470 SRU request below: https://bugs.edge.launchpad.net/ubuntu/+source/ubuntu-meta/+bug/149511/comments/19 TEST CASE: On a Gutsy with a print queue for an HP inkjet or a PCL 5c/e laser printer (with HPIJS as driver) do sudo dpkg -r hplip and then try to print. You will not be able to do so, even after calling system-config-printer and modifying the print queue so that it does not use the "hp" CUPS backend. It is due to libraries in th hplip package which are needed by the HPIJS driver. You see it by running ldd /usr/bin/hpijs | grep libhp To get your system back to a working state after doing this test, do sudo apt-get install hplip
2007-11-20 12:39:09 Till Kamppeter title [Gutsy] hplip is not installed by default [Gutsy SRU request] hplip is needed by HPIJS
2007-11-27 15:57:44 Till Kamppeter bug added subscriber SRU Verification
2007-11-27 17:27:32 Till Kamppeter description Hi! Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently. Job appears in queue as "Stopped: job-stopped". /var/log/cups/error_log contains multiple errors (see attachment). dmesg does not contain any relevant info. I am NOT running apparmor (no related packages installed). I am able to add/remove printers OK. Printer auto-installation works OK. Reinstalling hpijs, cupsys does not work. hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4 cupsys-* 1.3.2-1ubuntu5 Might be related to: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470 SRU request below: https://bugs.edge.launchpad.net/ubuntu/+source/ubuntu-meta/+bug/149511/comments/19 TEST CASE: On a Gutsy with a print queue for an HP inkjet or a PCL 5c/e laser printer (with HPIJS as driver) do sudo dpkg -r hplip and then try to print. You will not be able to do so, even after calling system-config-printer and modifying the print queue so that it does not use the "hp" CUPS backend. It is due to libraries in th hplip package which are needed by the HPIJS driver. You see it by running ldd /usr/bin/hpijs | grep libhp To get your system back to a working state after doing this test, do sudo apt-get install hplip Hi! Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently. Job appears in queue as "Stopped: job-stopped". /var/log/cups/error_log contains multiple errors (see attachment). dmesg does not contain any relevant info. I am NOT running apparmor (no related packages installed). I am able to add/remove printers OK. Printer auto-installation works OK. Reinstalling hpijs, cupsys does not work. hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4 cupsys-* 1.3.2-1ubuntu5 Might be related to: https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470 SRU request below: https://bugs.edge.launchpad.net/ubuntu/+source/ubuntu-meta/+bug/149511/comments/19 TEST CASE: Update; No printer needed for the test. Simply skip the printing test or let the queue point into a file (Set "FileDevice yes" in /etc/cups/cupsd.conf, restart CUPS, use URI "file:/tmp/out.prn"). You see only with the "sudo dpkg -r hplip" and "sudo dpkg -r hplip" whether everything behaves correctly. On a Gutsy with a print queue for an HP inkjet or a PCL 5c/e laser printer (with HPIJS as driver) do sudo dpkg -r hplip and then try to print. You will not be able to do so, even after calling system-config-printer and modifying the print queue so that it does not use the "hp" CUPS backend. It is due to libraries in th hplip package which are needed by the HPIJS driver. You see it by running ldd /usr/bin/hpijs | grep libhp To get your system back to a working state after doing this test, do sudo apt-get install hplip
2008-01-11 13:35:18 Martin Pitt hplip: status New Fix Committed
2008-01-11 13:35:18 Martin Pitt hplip: assignee till-kamppeter
2008-04-16 16:54:10 Kim d'Audretsch bug added attachment 'unnamed' (unnamed)
2008-04-16 18:40:32 Pascal De Vuyst hplip: importance Undecided Low
2008-12-10 12:32:34 Henrik Nilsen Omma hplip: status Fix Committed Won't Fix
2008-12-10 12:32:34 Henrik Nilsen Omma hplip: statusexplanation IMO this is no longer a high-impact bug in Gutsy (the two reporters on the bug no longer have the printer or gutsy ang gutsy is itself soon EOL), following the guidelines in https://wiki.ubuntu.com/StableReleaseUpdates -> Closing task.