2007-10-05 17:05:37 |
TDB |
bug |
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added bug |
2007-10-05 17:06:59 |
TDB |
bug |
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added attachment 'error_log' (/var/log/cups/error_log) |
2007-10-05 18:00:30 |
Till Kamppeter |
cupsys: status |
New |
Incomplete |
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2007-10-05 18:24:04 |
TDB |
bug |
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added attachment 'access_log' (/var/log/cups/error_log with debug info) |
2007-10-05 18:34:04 |
TDB |
bug |
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added attachment 'error_log.tar.bz2' (error_log) |
2007-10-07 11:34:30 |
Pascal De Vuyst |
cupsys: assignee |
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pascal-devuyst |
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2007-10-07 12:19:27 |
TDB |
bug |
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added attachment 'printingbuginfo' (printingbuginfo) |
2007-10-08 20:03:12 |
Till Kamppeter |
cupsys: importance |
Undecided |
Critical |
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2007-10-08 20:03:12 |
Till Kamppeter |
cupsys: status |
Incomplete |
Confirmed |
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2007-10-08 20:04:18 |
Till Kamppeter |
bug |
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added subscriber Ubuntu Printing Team |
2007-10-08 22:38:11 |
Nicolas Chaigneau |
bug |
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added attachment 'error_log' (error_log) |
2007-10-10 18:38:52 |
Pascal De Vuyst |
title |
gutsy, hpijs, cupsys can not print |
[Gutsy] hplip is not installed by default |
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2007-10-10 18:39:01 |
Pascal De Vuyst |
ubuntu-meta: assignee |
pascal-devuyst |
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2007-10-11 20:10:40 |
Steve Langasek |
ubuntu-meta: importance |
Critical |
Medium |
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2007-10-27 11:00:37 |
Till Kamppeter |
ubuntu-meta: status |
Confirmed |
Fix Committed |
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2007-10-27 13:35:33 |
Till Kamppeter |
ubuntu-meta: status |
Fix Committed |
Confirmed |
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2007-10-27 13:35:55 |
Till Kamppeter |
hplip: status |
New |
Fix Committed |
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2007-10-27 13:36:15 |
Till Kamppeter |
hplip: importance |
Undecided |
Medium |
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2007-10-28 12:20:05 |
Till Kamppeter |
hplip: status |
Fix Committed |
Fix Released |
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2007-11-01 15:32:52 |
Martin Pitt |
ubuntu-meta: status |
Confirmed |
In Progress |
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2007-11-01 15:32:52 |
Martin Pitt |
ubuntu-meta: assignee |
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pitti |
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2007-11-01 15:32:52 |
Martin Pitt |
ubuntu-meta: milestone |
ubuntu-7.10-rc |
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2007-11-01 15:35:25 |
Martin Pitt |
ubuntu-meta: status |
In Progress |
Fix Released |
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2007-11-05 19:49:13 |
Till Kamppeter |
bug |
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added subscriber Ubuntu Stable Release Updates Team |
2007-11-19 12:10:11 |
Martin Pitt |
ubuntu-meta: status |
New |
Invalid |
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2007-11-20 12:39:09 |
Till Kamppeter |
description |
Hi!
Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently.
Job appears in queue as "Stopped: job-stopped".
/var/log/cups/error_log contains multiple errors (see attachment).
dmesg does not contain any relevant info.
I am NOT running apparmor (no related packages installed).
I am able to add/remove printers OK. Printer auto-installation works OK.
Reinstalling hpijs, cupsys does not work.
hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4
cupsys-* 1.3.2-1ubuntu5
Might be related to:
https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470 |
Hi!
Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently.
Job appears in queue as "Stopped: job-stopped".
/var/log/cups/error_log contains multiple errors (see attachment).
dmesg does not contain any relevant info.
I am NOT running apparmor (no related packages installed).
I am able to add/remove printers OK. Printer auto-installation works OK.
Reinstalling hpijs, cupsys does not work.
hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4
cupsys-* 1.3.2-1ubuntu5
Might be related to:
https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470
SRU request below: https://bugs.edge.launchpad.net/ubuntu/+source/ubuntu-meta/+bug/149511/comments/19
TEST CASE:
On a Gutsy with a print queue for an HP inkjet or a PCL 5c/e laser printer (with HPIJS as driver) do
sudo dpkg -r hplip
and then try to print. You will not be able to do so, even after calling system-config-printer and modifying the print queue so that it does not use the "hp" CUPS backend.
It is due to libraries in th hplip package which are needed by the HPIJS driver. You see it by running
ldd /usr/bin/hpijs | grep libhp
To get your system back to a working state after doing this test, do
sudo apt-get install hplip
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|
2007-11-20 12:39:09 |
Till Kamppeter |
title |
[Gutsy] hplip is not installed by default |
[Gutsy SRU request] hplip is needed by HPIJS |
|
2007-11-27 15:57:44 |
Till Kamppeter |
bug |
|
|
added subscriber SRU Verification |
2007-11-27 17:27:32 |
Till Kamppeter |
description |
Hi!
Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently.
Job appears in queue as "Stopped: job-stopped".
/var/log/cups/error_log contains multiple errors (see attachment).
dmesg does not contain any relevant info.
I am NOT running apparmor (no related packages installed).
I am able to add/remove printers OK. Printer auto-installation works OK.
Reinstalling hpijs, cupsys does not work.
hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4
cupsys-* 1.3.2-1ubuntu5
Might be related to:
https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470
SRU request below: https://bugs.edge.launchpad.net/ubuntu/+source/ubuntu-meta/+bug/149511/comments/19
TEST CASE:
On a Gutsy with a print queue for an HP inkjet or a PCL 5c/e laser printer (with HPIJS as driver) do
sudo dpkg -r hplip
and then try to print. You will not be able to do so, even after calling system-config-printer and modifying the print queue so that it does not use the "hp" CUPS backend.
It is due to libraries in th hplip package which are needed by the HPIJS driver. You see it by running
ldd /usr/bin/hpijs | grep libhp
To get your system back to a working state after doing this test, do
sudo apt-get install hplip
|
Hi!
Can not print anything with my USB HP DeskJet D1360 in latest Gutsy. Used to print OK recently.
Job appears in queue as "Stopped: job-stopped".
/var/log/cups/error_log contains multiple errors (see attachment).
dmesg does not contain any relevant info.
I am NOT running apparmor (no related packages installed).
I am able to add/remove printers OK. Printer auto-installation works OK.
Reinstalling hpijs, cupsys does not work.
hpijs 2.7.7+2.7.7.dfsg.1-0ubuntu4
cupsys-* 1.3.2-1ubuntu5
Might be related to:
https://bugs.launchpad.net/ubuntu/+source/cupsys/+bug/131470
SRU request below: https://bugs.edge.launchpad.net/ubuntu/+source/ubuntu-meta/+bug/149511/comments/19
TEST CASE:
Update; No printer needed for the test. Simply skip the printing test or let the queue point into a file (Set "FileDevice yes" in /etc/cups/cupsd.conf, restart CUPS, use URI "file:/tmp/out.prn"). You see only with the "sudo dpkg -r hplip" and "sudo dpkg -r hplip" whether everything behaves correctly.
On a Gutsy with a print queue for an HP inkjet or a PCL 5c/e laser printer (with HPIJS as driver) do
sudo dpkg -r hplip
and then try to print. You will not be able to do so, even after calling system-config-printer and modifying the print queue so that it does not use the "hp" CUPS backend.
It is due to libraries in th hplip package which are needed by the HPIJS driver. You see it by running
ldd /usr/bin/hpijs | grep libhp
To get your system back to a working state after doing this test, do
sudo apt-get install hplip
|
|
2008-01-11 13:35:18 |
Martin Pitt |
hplip: status |
New |
Fix Committed |
|
2008-01-11 13:35:18 |
Martin Pitt |
hplip: assignee |
|
till-kamppeter |
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2008-04-16 16:54:10 |
Kim d'Audretsch |
bug |
|
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added attachment 'unnamed' (unnamed) |
2008-04-16 18:40:32 |
Pascal De Vuyst |
hplip: importance |
Undecided |
Low |
|
2008-12-10 12:32:34 |
Henrik Nilsen Omma |
hplip: status |
Fix Committed |
Won't Fix |
|
2008-12-10 12:32:34 |
Henrik Nilsen Omma |
hplip: statusexplanation |
|
IMO this is no longer a high-impact bug in Gutsy (the two reporters on the bug no longer have the printer or gutsy ang gutsy is itself soon EOL), following the guidelines in https://wiki.ubuntu.com/StableReleaseUpdates -> Closing task. |
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